We had a very pleasant stay. The staff at the reception desk were very friendly and helpful. We were very impressed with the apartment. Everything was spotlessly clean and comfortable. The kitchen was well equipped with everything you needed to cook for a family. The coffee machine was warmly welcomed. The spa area was nice and clean. The provided towels to use in the spa. Free parking onsite was also a bonus!

The pillows were very flat and not comfortable but there were some extra pillows in the cupboard so we managed. On arrival to the apartment, we found a letter explaining about the electricity charge we would have to pay at the end of out stay. 😳 This was a bit worrying and confusing but in the end we didn't have to pay anything extra because we had booked through Booking.com. The spa pool was great, but the sauna was out of order and the shower fixture was loose and needed to be repaired.

Cosy room, great pool facilities, microwave in the room was a massive bonus. Fridge in the room and milk provided was fantastic. Lovely hot shower, added benefit of it being a walk in shower for my disabled husband. All crockery, cups, glasses, cutlery etc provided for self catering. Also had fairy liquid and a tea towel provided for our stay. Beautiful scenic location. Really good parking, all spaces numbered relating to your room number. Staff at the hotel are very friendly and nothing is too much trouble for them!

The hotel was quite difficult to find and even the local people didn't seem to know where it was and ended up googling it to try and help us out.

1 free reserved parking spot Staff friendly and helpful Small semi-private patio area Spacious bedroom Very clean & cleaner had completed room early. Very comfortable mattress, bedding and towels Quiet room Water and proper milk in mini fridge on arrival. Use of small indoor pool (towels provided). Use of laundry room Pub restaurant directly across road, convenient. 15 minutes walk into town

Found pillows hard Too much light leaks into bedroom from patio area, couldn't see where we could switch off. Check in appears to only be between 4pm-6pm, then reception closes. Not very well signposted from main road.

We were so happy with this accommodation it definitely exceeded expectations. Our room was ready when we arrived and we were taken to it by a really friendly lady. The apartment was great, comfy beds, great tea & coffee facilities even bottles of water and fresh milk. Clean and tidy. Like your own flat with table and chairs outside also. Modern and fresh décor. Great little swimming pool for a dip after a long walk. Clean with changing facilities and towels provided. There is secure onsite parking and a reception for any assistance with really lovely and friendly staff. 15 minute walk to Ambleside and right next to Lake Windermere and a lovely park area ..honestly a great setting. We walked to Rydal Hall also which takes you through Ambleside and then to a lovely area with a waterfall and various things to see. Amazing value!

Nothing!

Excellent location, easy 20 minute walk into Ambleside or 5 minutes to the pier at Waterhead. Big thumbs up for free laundry facilities. Super clean room and very comfy bed. Very friendly staff. We wanted a self catering hotel room and this fit the bill perfectly.

Our room (#1) was very close to the main road, so noise can certainly be an issue. As well, the wall is quite thin between rooms #1 & 2 so privacy is a bit compromised (although the manager did say that the issue is being addressed). Room is small but you adjust as your stay goes on, although more compact furniture could solve this problem. Free wifi was speedy but was unsecure, even with a password?

Rooms were beautifully and comfortably furnished, with all amenities required for a quiet weekend away. The facilities are impeccably clean, tidy, and well maintained. It was wonderful returning to a warm room at the end of many a cold, rainy, and blustery day. Kate, the general manager, went above and beyond with ensuring we got the keys even after the reception was closed -- we were very grateful to her for that. Location is excellent, just a stone's throw from the waterfront and with excellent food options nearby.

Number 15 was situated on the ground floor and has recently been updated. Designated parking space was very useful. The property was very clean and cosy with comfortable beds. Linen and towels were provided which saved having to bring our own. We had everything we needed in the kitchen to cater for ourselves. Wifi, television with sky were very useful. The pool was very clean and a welcome facility at the end of a walk/cycle. The laundry room was very handy with free washing machines and tumble driers.

Excellent location close to the lake and various pubs / cafes and easy walking distance into Ambleside centre Staff always very friendly and helpful Immaculately clean . Been before and will return

Our room (apt 1) was very small and only just enough room at the bottom of the bed to get past. Only a double not a king but suspect , given the room size , it could not have taken a double . Very soft mattress but that’s a personal preference

Well everything , staff were brilliant when we rang to say we were likely to be late but dealt with it perfectly, location superb, compact with everything we could possibly need spotlessly clean , and very much value for money , would of loved to stay longer but given the chance we will be back

The only thing we did say as my wife normally asleep before myself would be handy to have bedside lamps rather than the two bigger lights but that's just a small point

The location of the hotel was great just over the road from the pier in Ambleside. The hotel room was very warm and comfortable with everything that you need for a night away. This is our second time here and we will definitely be back.

There was nothing to dislike about the hotel it was just a pity that we were here when storm Bert hit and so we couldn't take full advantage of the surroundings.