Great location. Nice staff. Complementary breakfast left in room. Comfy bed. Very clean other than finding a previous guests sock in a drawer.

WiFi didn’t work Not shown how to use hot tub and staff didn’t know how to work it when we asked after struggling to turn it on in the morning - therefore couldn’t use it. When leaving found out there is a red switch outside the bathroom that needed to be switched on, not made obvious. Frustrating when paying extra for a room with hot tub. A simple instruction page left in the room would have been ideal

We had a room upgrade to the Charles Dickens room, which was beautiful and cozy! The staff were lovely. The building is fantastic, quirky, and full of history. The Marlowe room's wonky window was a delight. The olives served in the downstairs restaurant were the most delicious i've ever tasted!

the breakfast croissants were horribly synthetic, couldn't eat them. But the cereal and milk etc was all good. Our other room (Marlowe) was full of rather disturbing pictures of staring animals, which were quite anxiety-inducing! One or two I wouldn't have minded, but I was surrounded! That, and the decor generally in this room seemed not in keeping with the rest of this beautiful historic building.

If you are looking for an authentic English experience in a historical building, then the Sun Hotel is the place to stay. We loved the fact that Dickens stayed here. The rooms are a quinticential example of period charm; cozy and quirky, but with the convience of wifi and USB charging ports. The central location means everything is within walkable distance. We plan to return to explore Canterbury and Whitstable, which is only a 20 minute drive away. Our fantastic hosts ensured we had a wonderful stay. Thank you both for making us so welcome. Susannah and Aaron

There was nothing to dislike, as the hosts are on hand to ensure your stay is the best it can be.

The hotel is brilliantly place a stones throw from the cathedral itself. The staff welcomed us and explained some of the history behind the hotel, which still as a listed building has original features. The room was warm even though there's no double glazing. The breakfast was super with nice sausages which is always a good measure of the quality! It was extremely good value for money!

As the staff had already told us this isn't really a dislike, but something you would like to know before booking, as the windows are original, and not double glazed, the street got noisy at throwing out time...and we're were woken buy the late night night revellers.

Brief breakfast laid out on a tray, small box of cereal and pre-packaged croissant with butter and jam. Tea and coffee supplies sufficient for the day. This hotel is in a building several hundred years old and our room was 'quirky', uneven floors, two cupboards in the room, one with a shower, the other with a toilet (low door, mind your head!). Loved the four poster bed! The main attraction is that it is in the centre of town, two minutes from the Cathedral (the main reason for our visit to Canterbury). The Spanish restaurant on the ground floor was excellent.

Access to the room on the first floor via a narrow and uneven staircase, not very good if you have mobility problems. There might have been some hotel staff but we did not see them other than when checking in.

The Sun Hotel is a 15th century hotel just across the street from Canterbury Cathedral. The location is excellent for accessing the old town center and the main attractions in Canterbury such as the cathedral and the Augustine Abbey ruins. Travelers may be interested to know that the Abbey site is an English Heritage site. We bought a nine day overseas English Heritage pass and visited a number of English Heritage Sites across England. The pass more than paid for itself. The staff at the Sun Hotel are courteous and accommodating. Below the hotel is the El Sol, a tapas bar that serves good food. You actually access the hotel through the El Sol.

Travelers who stay at the Sun Hotel should be willing to accept a small room and bathroom and be willing to park away from the site as there is no parking nearby the hotel. Because of its location, it can be quite noisy at night, but the noise did not concern me because I liked the location of the hotel.

Although booked on a room only basis, cereal, croissants and tea were part of breakfast package. Central location so could get to all of Canterbury iconic places easily on foot. You could tell you were in an historical inn where one guide tour ended and taking photos of bedroom windows.

No hot water for a time but spoke to staff who got this fixed during my stay. Although I knew this when booked, being in a very central location it can get quite noisy at night. It didn't worry me but those intending to book here should be aware of this fact.

Location was great. It was fun to stay in such an historic building. Bathroom had been recently rehabbed nicely.

Street noise was significant and would be unbearable in summer with window open. Towels were skimpy, and not enough shelf space for toiletries. Spa tub was nice, but it would have been helpful to have written instructions as the instructions provided by host were brief. Bed pillows were skimpy. Room heat nonexistent. Stairway small and not for someone with limitations.

The location was perfect right in the centre of town where everything is within an easy walk. As such do expect some noise from people leaving nearby bars and restaurants in the early hours. It is a small price to pay to stay in such an old building inhabited by Dickens. Breakfast is left on a tray within the room as there is no dining room. It consists of ceral, fruit and packaged croissants. there is also tea and coffee int he room. On the ground floor there is an independent spanish restaurant.

It is an old building with the limitatiions that come with that so I feel they have done the best they can.

The Sun was an excellent place to stay. The building, staff, rooms, and breakfast were all fantastic! An amazing attention to detail from the staff, from fresh flowers daily to making sure everything with our stay was pleasant. Highly recommend

Everything was great!