We loved the visit, it was my 4yo daughters first time staying at a hotel so I wanted it to be nice, for her! It was!! She was so excited and had so much fun. My husband had to attend to other family matters, so my daughter and I had a nice date night in the downstairs restaurant, which was lovely!! Luckily, that helped her completely forget about the room service blunder.

I really thought I saw that the hotel had room service when I was booking it. It’s actually the main reason we choose it, for the room service. That was the only thing that my daughter wanted. So we were very disappointed to discover they did not have room service, upon our arrival. But it was a beautiful hotel, friendly staff, quiet, and it served our needs at that time. I would recommend it

The facilities. The hotel has a luxury feel, and the rooms are beautiful.

The breakfast is very poor for a four star hotel(just cereal, porridge or bagels). The heater/ac in the room doesnt have an auto set, meaning that if we have it in heating, it was too hot (taking a while to cool down), if we set ac the room got really cold. The pillows were all very thick, and no additional options were available.

The room was spacious, the bed comfortable, great lighting, convenient plug ins, clean, new, attractive--I was extremely happy with all of it. I ate at Terra, and had an excellent meal with great service. Since I was traveling alone, I really appreciate being able to eat at a fantastic restaurant right at the hotel. I got up early and there was delicious fresh coffee to see me on my way. All in all, I great stay.

It was my 2nd stay and will return. Love the restaurant and bar(Terra). Upon checking in I was given my room on the 3rd floor. Front desk clerk pointed me towards the elevator, but I asked the location of the stairwell. I mentioned my wife doesn't take elevators. Without asking, she quickly changed my room to the 2nd floor and right next to stairwell. Much Appreciated!

Nothing!

Spectacular Service and Excellent Friendly Staff Excellent Customer support and excellent food and fantastically priced! Perfect location and quality furniture

Everything was spectacular Everything was spectacular Everything was spectacular Everything was spectacular Everything was spectacular Everything was spectacular Everything was spectacular

everything in this hotel was better than expected friendly professional helpful staff, room layout space and cleanness, restaurant food quality and service, well designed lobby space on top of that free cold breakfast and free coffee/tea all day long

air-conditioning vent louvers are fixed and direct air to the body

Good location, clean, feels safe. Staff is friendly. Good coffee.

Had issues with shower, especially with erratic hot water. Bed pillows too high, felt uncomfortable. Occasional hallway walking noise. Checked out around 6:30am. Breakfast (hot) was not available by that time.

This is a very solid hotel I can confidently recommend. The staff are great, the hotel's restaurant is excellent, and the general area is quiet. This is probably the best hotel in the Danbury/Ridgefield area.

Location, comfortable, clean

This morning 30th of August the young lady was not nice, weird and did not ask if I enjoyed my stay. She seemed like it was not the job for her.

I liked the aesthetics, and how clean the room looked. The bed was super comfortable as well. The options in the pantry by the check-in were clutch, loved that there were 5 hour energies and juices in the fridge to purchase whenever needed.