Gloriously, unselfconsciously retro. Shiny wallpaper, striped carpets, and lots and lots of dark wood-grain plastic. Teeny-tiny elevators but it's worth the wait. The room even has kind of a retro smell, but in a good way - some kind of robust industrial-strength cleaning products they use, none of this delicate 21st-century stuff. Just like the bad old days except the staff are pleasant and the food is present. The room was huge. Great wellness center in the basement.

Restaurant seemed to keep different hours than what was posted, and was closed for a wedding on Saturday; weddings happen of course, but advance notice would have been nice. Massage in the wellness center was lackluster.

Everything was nice and clean. We got an AC even though we did not ask for one. Should you need to, upgrading a room is very easy if there are other rooms available. I always go to this hotel when visiting family in the East of Slovakia, they never let me down. The service is exceptional compared to Slovak standards. The reception is open 24-7, whatever you need they have. I needed an extra towel, and the nice lady at the reception gave me a fresh one, even at 3 in the morning. The breakfast is great and the amenities (spa, massage, dining hall, bar) are excellent. Remember to book a massage at least a day ahead, usually they are completely booked out. This hotel really meets everything a traveler like me expects.

The room was very spacious and there was a separate toilet. The sauna centre was really relaxing and we were lucky that there were not many other guests (it can get crowded quickly). Breakfast was full of fresh products (including pancakes &eggs) and it even had a little gluten free section. We were on the 6th floor and had the nice view of the High Tatras mountains.

The building itself and it's location within the town are a bit run down. Although the room was still in ok condition, the bathroom/toilet and carpet on the floor were clearly dated from the previous century. Also, the curtains were not blinding, so the room was covered in light from an early hour.

breakfast, clean, room

Toilet ventilation and lamp are controlled by one one switch, they must be turned on and turned off together. Maybe we could use 2 different switch because the fan is noisy. There is no acceptable power supply around the table.

Staff, hotel, location, breakfast - everything was good

We stayed at this hotel because it has a spa. The complex is nice, but not all saunas were open. Also, we were not able to put our own belongings in the lockers, as they were only for visitors from outside the hotel.

It was our third stay in Hotel Metropol and it is always a pleasure. Rooms are spacious, Spa centre is really nice, breakfast is good and various. Thank you for the hospitality, especially to manager Ariadna. Hope we will back soon.

nothing

spacious room, location is close to the city center, breakfasts are not bad

hotel needs renovation, rooms and lobby are quite old, elevators are very tight. room price is quite high considering the conditions

Great hotel, very comfortable and large room, wellness center is very nice after a day of hiking, excellent breakfast, the hotel restaurant is excellent, we had two delicious dinners. Highly recommended.

The hotel feels like you stepped back into the 1960s but it is well maintained. The staff were efficient although not overly friendly. The breakfast was very nice and the restaurant meals were great.

The hotel was basically empty. Although it was walking distance to the main strip, it is not located in the "center of things"

The hotel was excellent and much more then it looks on the outside. The room was exceptionally large and spacious. The breakfast was excellent and offered a variety of gluten free options! One of the best things was the restaurant. The food was fabulous and I highly recommend eating there.