The hotel has such a great location with restaurants and entertainment so close. The staff were very friendly at reception when we checked in. Our room was neat and clean and the staff arranged for 2 beds as requested as i was staying with a friend.

Unfortunately due to the high winds the building awning on the top floor at the back of the building came loose at about 22h00 and it was banging the whole night. So although the bed was comfy i didnt get a good nights rest. I did get the gentleman on duty to come have a look at the problem from our sliding door at about 23h00 as the banging was unpleasant. It would have been nice if he offered us another room (if one was available) to ensure we got a good nights rest. The banging got worse through the night as the wind didnt subside. I also told the lady on duty in the morning about it. I hope that it has now been repair.

The staff were amazing, very helpful and friendly. The hotel is close to a number of lovely restaurants and shops and central to tourist attractions. The room was spacious with a small kitchenette. This ideal for business or leisure travel.

The room was very big and nice and even had a kitchenette. The bed was comfortable and the bathroom had shower and bath. The wifi worked well. One can have free coffee (espresso machine) in the reception area. Breakfast works with vouchers and you choose the place to have breakfast, worked fine and the place just next to the hotel was very good. The location is very good, in a nice area with plenty of restaurants, and within walking distance to downtown centre.

the only issue was that sometimes people were talking in the corridor going to reception, and late in the evening. Hotel should ask people to avoid talking loud because it’s a nuisance. Probably isolation was not great.

the room met all my expectations, i wished i can extend my stay, location was close to many places we visited; i liked the breakfast at therapy the most, at egg head they insist on the 10% tip meanwhile their food was not excellent

to use the stairs when coming from the front door, the milk for tea was very limited;

Hippo is the best value for money hotel in Cape Town. It is based in the best street in Cape Town. The studio like room is spacious, luminous, and functional with a perfectly equipped kitchen. The stay was as usual perfect for my need on this business trip. felt at home with all the convenience of an hotel.

The refurbishment is underway and shall improve the overall experience.

Great location. We booked last minute and received a room upgrade. Comfortable suite. We didn't book a breakfast option but beautiful restaurants available in the area. A great stay.

Walk up stairs, no elevator but it is just a single flight of stairs. Wasn't an issue for us but for large luggage might be a small discomfort

Location is brilliant. It is close to everything! There are lots of places to eat and to shop for food close by

There was major construction being done on the building across the road. So it was quite noisy, but that is not the hotel's fault I guess. Another downside is that they don't have a generator so loadshedding is a bit of a pain.

Beautiful hotel! Great value for money and stunning rooms which are very well equipped. Great location just off the vibrant Kloof Street and the entire process was smooth sailing. So glad I stumbled upon this gem.

Only thing that could be improved is the soundproofing of the rooms. The smallest sounds can easily be heard from other rooms, in addition to the restaurant vibes from below.

Nice spacious apartment with all amenities! Beautiful views of Table Mountain! Also in a great location with a number of bars and restaurants surrounding.

I had booked for 3 adults, and there was only space for 2 (only a king bed). Luckily the 3rd person didn’t end up needing to stay over, but it would have been a problem if they did.

Generally good

No generator so coming back for a conference at 10 to no power and waking up at 8 to no power wasn’t very good and the quality of load shed lights was not good. Didn’t work in the morning!