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+1-833-728-20413,358 reviews
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$526-8 Palm Boulevard, Umhlanga Ridge, Durban, 4320, South Africa
Reservations:
+1-833-728-20413,358 reviews
1/55
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Beach
Nestled in the vibrant Umhlanga Ridge and just a breezy 15.3 kilometers from the bustling heart of Durban, the Royal Palm Hotel is your ticket to an unforgettable South African escape. With prices starting from just $52, this 4-star gem invites you to unwind in a relaxed atmosphere that perfectly balances comfort with plenty of fun. Enjoy a delightful breakfast as you prepare to explore the nearby beaches or hit the local golf course for a round under the sun!
Step inside and let the warmth of this hotel envelop you. With 3,358 glowing reviews, guests rave about the spacious rooms featuring air conditioning, balconies, and kitchenettes – your own little sanctuary after a day of adventure. Amenities like a steam room, sauna, free Wi-Fi, and a private beach ensure you can kick back and soak up the serene surroundings. Plus, whether it’s dining at the hotel restaurant, indulging in spa treatments, or grabbing a cocktail at the bar, the Royal Palm has something to tantalize every taste bud.
Families will appreciate the babysitting and child services, while business travelers can utilize the onsite meeting and banquet facilities. With a 24-hour front desk to assist with all your needs, and free parking available, you'll have everything at your fingertips. So why wait? Pack your bags and get ready for a fabulous stay at the Royal Palm Hotel, where comfort meets fun in the sun!
At the Royal Palm Hotel, your culinary experience is taken up a notch with the on-site restaurant, THYME@ROYAL PALM. It tantalizes your taste buds with a menu that blends local flavors with international favorites, ensuring there's something for everyone. Picture yourself indulging in a sumptuous meal after a day of sun and adventure, paired with the perfect drink from the bar. With ambient lighting and a friendly atmosphere, dining becomes more than just a meal; it’s an experience to be cherished.
When it’s time to unwind, don't miss the spa treatments that await you—think soothing massages or rejuvenating facials that will melt away the stress. After a day spent lounging by the beach or exploring Durban's attractions, retreat to the steam room or sauna to detoxify and recharge. The Royal Palm Hotel ensures that each moment of your stay is devoted to relaxation, creating the perfect backdrop for cherished memories with friends or family.
And just when you think it couldn't get any better, the Royal Palm Hotel accommodates all types of travelers with its diverse room offerings. Whether you’re traveling as a couple looking for a romantic getaway, or as a family with kids in tow, there's a space for you here! You can choose from the spacious Penthouse Suite with stunning views that are perfect for sunset cocktails, to the cozy Luxury room ideal for a peaceful night’s sleep. Whatever you decide, the Royal Palm Hotel guarantees a stay filled with comfort, adventure, and a sprinkle of luxury. So why not set the wheels in motion now and book your escape? Adventure is calling!
Closest airports
Virginia Aerodrome
3.2miKing Shaka International Airport
8.3miPieter Maritzburg
40.6miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Balcony
Free toiletries
Bathtub
Show 7 photos
Penthouse Suite, 3 Bedroom
2 Queen Size Beds
2 Twin Beds
1670 sqft
Private Bathroom
Balcony
Bathtub
Flat-screen TV
x5
More details
Luxurious three-bedroom penthouse suite with 1668 sqft of space, featuring 2 twin beds and 2 queen size beds, air conditioning, free toiletries, bathtub, balcony, and private bathroom. Accommodates up to 5 adults.
Show 4 photos
Deluxe, Twin, Accessible
1 Twin Bed
595 sqft
Balcony
Flat-screen TV
+
More details
The spacious twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels.
Show 4 photos
Standard Studio, 2 Twin
2 Twin Beds
550 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
More details
Indulge in a spacious Standard Studio, perfect for 2 adults, with twin beds, air conditioning, and a private bathroom featuring a bathtub and free toiletries. No smoking allowed in this 549 sqft haven.
Show 4 photos
Deluxe Studio, Single Use
1 Queen Size Bed
550 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
More details
Indulge in our spacious Deluxe Double Studio, featuring a luxurious Queen size bed, a relaxing bathtub, and air conditioning. This 549 sqft retreat is perfect for a romantic getaway for two.
Show 11 photos
Penthouse Suite, 2 Bedroom
2 Twin Beds
1 King Size Bed
1100 sqft
Private Bathroom
Kitchenette
Balcony
Bathtub
x4
More details
Show 6 photos
Family Suite, 2 Bedroom
2 Twin Beds
1 Queen Size Bed
1130 sqft
Private Bathroom
Balcony
Bathtub
Flat-screen TV
x4
+
More details
Show 4 photos
Deluxe Studio, 1 Bed
550 sqft
Flat-screen TV
+
More details
The spacious studio offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. The studio features a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Show 5 photos
Executive Suite, 2 Twin
2 Twin Beds
1 King Size Bed
700 sqft
Balcony
Bathtub
Flat-screen TV
Air conditioning
More details
Show 4 photos
Executive Suite, King
1 King Size Bed
2 Twin Beds
700 sqft
Private Bathroom
Kitchenette
Balcony
Bathtub
+
More details
Penthouse, King/Queen, 3 Bedroom
1 King Size Bed
1 Queen Size Bed
2185 sqft
+
More details
3 Bedroom Penthouse is 2185 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width.
Show 4 photos
Deluxe, 2 Bed, Accessible
Balcony
Flat-screen TV
+
More details
Deluxe Studio, Twin
1 Twin Bed
+
More details
Deluxe Twin Studio
8
3,358 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇿🇦
Farah
8.2
December 2023
Property was clean, neat, presentable and aesthetically pleasing. Rooms were comfortable and space and area were relaxing.
1) Netflix was not working. DSTV app was not working. 2) For a family of 4, we only received 2 bottles of water and only 2 of each of the hot drink sachets, sugar etc. 3) Only 2 hangers in the second room. 4) After house keeping had left, our room door was left open. Upon arriving in the evening we noticed the door was not closed. 5) Upon arrival our microwave, fridge and kettle were not working. The maintenance guy had to switch it on on the switchboard. 6) House keeping keeps their trolleys in the middle of the aisles, we had issues getting to and from our apartment to the lifts as we had a wheelchair. House keeping did not move the trolley upon seeing the wheelchair, instead I had to struggle and move the trolley until I could pass through.
🇿🇦
Alicia
9.1
December 2023
The executive suite was great value for money. The room was spacious, clean, and comfortable. The staff were friendly and professional, especially the staff at the Royal Palm Spa. We had an exceptional time at the spa. I loved that the hotel is conveniently located and we could easily walk across the road to Gateway mall. The hotel building had sufficient undercover parking, and there was security situated at the entrance to the hotel in the evening, so we felt safe walking back to the hotel at night.
The kitchenette in the executive suite was very neat and conveniently fitted with microwave, kettle and fridge. Unfortunately, crockery and glassware were not provided in the kitchen, but you can request these items from the restaurant.
🇯🇪
Anita
8.2
January 2024
The rooms are spacious and very clean.
Staff was not very informative. At check-in they did not offer details about breakfast times, location of amenities, etc. They just gave over the keys and told us where the stairs were. I didn't find this very welcoming. We also had issue with a leaking aircon, it was resolved quite quickly but again interaction with staff on the matter was not the best hospitality. It almost always felt like we were bothering them. Restaurant was good but dinner service is a bit slow, waiting a long time for menus and then for drinks.
🇿🇦
.jan.
9.1
November 2023
The staff are super friendly and eager to help. The rooms, ours was the deluxe suite, was very spacious and luxurious. Breakfasts were delicious and plentiful. Did have to ask for butter on the first morning as only margarine was out on the tables. Location is great as one can get to Gateway shopping Centre by foot with a 3 minute walk. The balcony was a real treat and we spent time there having sundowner and eating the most amazing curry takeout from Canecutters, which is over the road at the Caltex garage.
There were a few issues that could help. The bath being a large luxurious bath had no handles to help you get in or out. The room has limited 2. prong plugs for cell phone chargers. If you don't bring your own adapter you stuck.
🇺🇸
Karen
10
November 2023
Everything !! Absolutely fantastic from the super high windows to the shutters on the window the balcony as viewing over the Gateway Mall. Super large bedrooms and 3 bedrooms we had. Super buffet breakfast as well. Super clean and fabulous staff. A fantastic family suite. Pure Luxury is all I can say. Aircon was fabulous as Durban a scorcher. Everything is large for this family suite. Exceptional luxury
The homeless people people screaming in middle of the night outside. Second balcony could have outside chairs.
🇬🇧
Richard
10
June 2023
I have stayed at this property before and was welcomed as a guest visiting for a second time. Fabulous welcome and upgraded to a two-level suite high up away from any noise Outstanding in every way. Breakfast was very good quality and all the staff incredibly warm and welcoming. Wi-Fi was excellent and the hotel is located in a very secure area with an abundance of shops, café's and restaurants.
I have been a business traveller since 1990 and I have been all over the world. I know what a good hotel is and I know where things could be done better. This hotel couldn't of done anything else to meet my expectations-absolutely superb Thank you
🇿🇦
Kumalpersad
10
January 2024
Room is amazing, and food served at our room was delicious, staff can't remember name of waiter was extremely helpful even suggesting drinks great I would love staying here for longer period of time.
It seemed the room was great but found that either the room was not vacuumed of some sort cause there was alot of dust on the floors also being a carpet is was noticeable, I was on my 10 year anniversary I did not want to escalate anything and lose the precious time with my wife.
🇿🇦
Petunia
10
December 2023
Checking in was smooth, the staff was welcoming and very friendly. The room was spacious, clean and comfortable. Air-conditioner was working well. Generator kicked in on time, we never felt loadshedding. It was close to so many amenities. Just a few minutes walk to gateway mall. Overall it was fantastic and we enjoyed our stay. I would definitely come back.
I think the hotel needs to upgrade their plugs. There was so many plugs but no two pin plugs available.
🇿🇦
Crystal
10
April 2023
It was my first time staying at Royal Palm Hotel, and besides the location, the hotel was a solid 10/10. The hotel room was super spacious (King Suite) with a king-sized bed; a lounge, and a very spacious balcony. The room was so clean and tidy. The aircon in my room worked so efficiently and cooled such a big room in such a short amount of time and not many hotels that I've been to had an aircon that worked as well as this !! The room is also equipped with a microwave (how thoughtful). The ambiance of the hotel was amazing! The price compared to nearby and surrounding hotels was not bad at all - it was fairly priced - Honestly, you will get value for money. A hotel that is on top of my list and a hotel which I definitely will recommend to friends. Location - 10/10 Ambiance - 10/10 Service - 10/10 Hotel room - 20/10 Room facilities - 15/10
Only one minor thing I did dislike was that the king-sized bed was a but uncomfortable, and the pillows were really hard.. if it was softer, it would have been amazing!
🇿🇦
Sue-ellen
10
January 2024
The set up is so economical. Stunning actually. Nice quiet even though in the centre of gateway
There was no one to help with my luggage on arrival. The second day I requested housekeeping reset whilst we went for breakfast. Came back and firstly there were no toiletries reset , no water in the bar fridge reset and I found a box of biscuits opened eaten with papers on the sofa meaning they were chilling in our room. My partner wasn’t happy.
Airports
Virginia Aerodrome
3.2miKing Shaka International Airport
8.3miPieter Maritzburg
40.6miAirports
Virginia Aerodrome
3.2miKing Shaka International Airport
8.3miPieter Maritzburg
40.6miAttractions
Umgeni River Bird Park
6.4miMoses Mabhida Stadium
7.5miDurban Golden Mile
8.8miDurban Botanic Gardens
9miKwa Muhle Museum
9.3miDurban City Hall
9.3miDurban Indian Quarter
9.5miJuma Mosque (Juma Masjid)
9.6miVictoria Street Market
9.6miDurban Playhouse Company
9.7miUshaka Marine World
9.9miPhansi Museum
11.4miValley of a Thousand Hills
18.5miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Balcony
Free toiletries
Bathtub
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Golf course
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Fruit
Packed lunches
Restaurant
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
Kitchenette
Microwave
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Socket near the bed
Safety & security
Safe
Services
Wake-up service
Spa
Fitness center
Sauna
Spa
Spa facilities
Steam room
From 14:00
Until 20:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
The entrance to the property is closed between 23:00 and 04:00
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Visa,
Diners Club,
Mastercard
This property does not accept cash.
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