The location is perfect and the hotel room was beautiful

In the room they do not provide champagne glasses even when you request one they refused and said you can only get it if you buying from them. The service level when it comes to maintenance, house keeping and restaurant needs a lot of improvement. You have to call them more than twice to get someone to come up to your room. At some point there was no water to flush the toilet. Had to drive out to buy ice Because they couldn’t bring it to my room since l had no cash, requested that the charge be put on the room they refused. Who still carries cash? A lot was not right compare to most hotels l have stayed at.

The b3d was very comfortable. The lady who helped me at the reception maked sure I get king size bed.i loved that an she was so friendly. I felt welcome at the reception

The gala dinner food. I kinda felt dissapointed I felt okare it was just easy an salty Or maybe is the food the host choose .it was dry rice.potatoes were burned. I like my salad with olives,they were not available. But 2025 I am coming for the weekend I want to taste different food.

No hot water for 2 days

Good location,

SECURITY Although locking my room door, I was awakened by a staff member at 02h10am who entered my room. I strongly recommend that NIGHT LATCHES with a CHAIN be fitted to their rooms. HOUSEKEEPING I am still baffled as to how HOUSEKEEPING could fit WET linen on my bed.. very disappointed.

The people in the front desk was very helpful and friendly. The location is good. Room relatively small if more than 2 are in the room but good for 1 person. Nice comfortable bed

The breakfast for the first day was very disappointing as you don’t get what you asked for, no butter, no jam and even no egg. There is also not so much choices for breakfast. So not value for money. Pillows cases in the room are dirty, you can see stains on all pillows which is not very inviting especially when you know you are going to sleep on it. First night the room was next to the emergency exit. Lot of noises and make it very uncomfortable to sleep. I then requested a change which was accommodated. So I had better experience the 2nd night.

Modern finishes, hotel smells amazing, everything is clean, sockets work well, staff is very responsive to requests, the hourly shuttle is very convenient, it is near the mall, daily housekeeping. The property facilities are just amazing.

The fridge wasn’t working properly. Some of my food went bad but besides that everything was great.

Location, very friendly staff, good food, a hospitable place

The noise on the hallway from other residents regardless of what time it is. Even worse there are echoes in the hallways even from closing doors. They will wake you at wee hours of the morning with their noise. Housekeeping staff also need to tone down their voices when working.

location was perfect. the apartment was nice and stylish

there was water running to the passage each time i showered. i think the shower door needs attention. i was staying at Apartment 402

Great location, value for money. A complimentary hourly shuttle to and from the Sandton Mall which was so convenient and made my trip comfortable as a solo traveller.

The food was really good. It was my first time eating at the restaurant and I loved it.

I had a minor issue with the aircon in my room but it was quickly resolved.