Definitely the best place to stay when in Knysna. We stayed with two little ones in a great appartment (large, stylish, comfortable, view over the lake). The staff is super friendly and the best restaurants are around the corner. Nice, safe (to walk) and child-friendly surroundings). When in South Africa again, we will come back for sure!

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Very smooth check-in and all staff were friendly and professional - Dylan was especially helpful throughput our stay. Lovely room overlooking the bay and breakfast was very good. Great location with a choice of restaurants and bars in the immediate vicinity and a wider choice also within walking / short taxi drive distance. Reception supplied towels for our trip to the beach.

Not a huge fan of the open plan bathroom set-up in our room but to be fair this was highlighted at the booking stage. Impossible to have dinner in the on-site restaurant due to high number of external reservations from non-residents. Hotel bar closes rather early, e.g. 9 / 9:30pm.

Where do we start? The fact we booked a return visit within the same 3 week holiday says it all. From the moment we got there the excellent team at The Lofts Boutique couldn’t do enough for us. From activity recommendations, restaurant reservations or just helpful advice on our holiday as a whole, Allan and the team did it all. The hotel and rooms are just beautiful and the team have thought of all the finishing touches to make your stay effortless. The main and most important thing to us is that the team actually cared and you could tell from the excellent standards they had in every aspect of their service. It has a great balance of feeling like a luxury escape and a home away from home. We’re already planning our return visit and cannot wait to get back. Thank you to The Lofts Boutique. You really did make our holiday! If you’re contemplating this hotel, don’t. Just book it!

Having to go home!

We loved ABSOLUTELY EVERTHING ! Right from the start Allan met us in the car park was extremely welcoming and informative he showed us round the hotel then took us to our room which was spotlessly clean our luggage was already in our room with a welcoming card and biscuits for our wedding anniversary…Allan and all the staff are incredibly informative,efficient and kind, the bed was extremely comfortable the room was spacious the island has plenty of amenities fabulous restaurants and shops to die for ! In fact I cried before we left ! I didn’t want to leave x

Nothing at all…..

We had an amazing sea view that also looked to the sunset. Large comfortable bed and sofa. Staff were amazing, both the hotel staff and the restaurant staff. We mainly ate at The Nest, the food was tasty and good portions. Il de pain which is the other option was also amazing food with bakery and patisserie options. There is a lounge area with games and a dec to relax in the sun with views over the sea.

No lift up to the floor our room was on for heavy suitcases, a very nice member of staff Josh helped with our bags when we arrived but we had to bring them down again. The shower is in the bedroom as opposed to in a separate bathroom, we didn't mind this but I'm not sure it would be everyone's ideal situation.

Perfect location - Convenient to everything. The hotel is quite unique, small and intimate and very well set up with everything on your door step. The staff were exceptional - Allan and Dylan especially - with help and advice on what to see and do. Love the WhatsApp way of communicating with reception who were always very quick to reply.

It was a bit noisy in the mornings, but lovely and quiet otherwise and had no trouble sleeping. The cooking smell from the Nest restaurant was quite strong at times breakfast time

The location of this property is nothing short of spectacular! Right on the waters edge of the Knysna Lagoon. The view from our room was mesmerising. The room itself was fabulous. Well appointed, very neat, very clean and well maintained. The linen on the bed and towels in the bathroom were in very good condition. The Nest restaurant in the hotel lobby was lovely, well decorated. The pastries were excellent. The check in process was good (see note below) and the staff were all very friendly and keen to assist. A real gem in Knysna. You will not regret staying here!

We did advise the hotel well in advance of our expected arrival time and we arrived at the hotel "on time". Our room was however not ready - even though we arrived after the noted check in time and in accordance with our advance warning on our ETA. HOWEVER, the staff were very quick to change our room and ensure we were not left standing around in the lobby waiting for the room to be sorted. So while this is not ideal, they did not hesitate to make the matter right - promptly.

I recently had the pleasure of staying at The Lofts Boutique Hotel in Knysna, South Africa. I was absolutely blown away by the level of service and attention to detail that I received from Allan and his team. The hotel is located in a great spot, right in the heart of Knysna. It's close to all the shops, restaurants, and bars, but it's also quiet and peaceful. The rooms are spacious and beautifully decorated, and the beds are incredibly comfortable. The staff at The Lofts are incredibly friendly and helpful. They went out of their way to make sure that I had a wonderful stay. Allan himself was especially attentive and accommodating. He took the time to learn about my interests and make recommendations for things to do in the area. I would highly recommend The Lofts Boutique Hotel to anyone looking for a luxurious and relaxing stay in Knysna. I would also like to make a special thank you to Allan and his team for making my stay so enjoyable.

We loved the modern look and feel of the hotel. The rooms had a high level of cleanliness from the sheets to the towels. We loved how the staff gave us extra water and were available to us as and when we needed them. The food at The Nest is very fresh and delicious so it was the cherry on top. The hotel definitely has a family vibe and warmth. The loft also has back up during this load shedding times. We enjoyed that the hotel did not temper with the shower/bath water temperatures allowing us to be adequately warm during our stay

The parking situation isn't so secure. It would be nice if the owners could consider investing in roller doors or some form of added security so that we can have peace of mind without having to worry about the car as most travellers use hired cars.

Nice hotel. Very nice staff. Rooms good. We had a family flat. Need to know that the rooms are above the restaurant with open sight and sound. However they closed early so no problem to sleep. Nice separate areas for the hotel guests was very good.

The restaurant in the hotel is not belonging to the hotel - needs separate reservations. The menue was difficult to understand and we did not like the menu. Was OK but nut what we wanted for breadfast. Went to another restaurants the following days.