Arrived to very good news that we could move to the Honeymoon suite! We relaxed and absorbed the environment, the owners Trevor and Mandy showed us around the landmark hotel which they have recently renovated. Every room was a winner - we were impressed by their roominess and spanking new layout, Dinner was tender Karoo lamb chops and an fine Merlot. In the morning after an icy dip in the pool, we were treated to a sumptuous breakfast, freshly baked scones with butter, cheese, cream and jam followed by eggs and bacon on Ciabatta. My wife had the eggs benedict. There is a fantastic vibe at breakfast. Staff who know there jobs and management close at hand and overseeing all things smoothly.

We wished we could have stayed longer, were only overnighting and next time will stay for the weekend and take the taxi cab to one of the many surrounding wine farms for a tasting.

Location is beautiful, in the heart of Robertson, close to all the wine farms and the wine train. Staff and hotel owners are very welcoming and top quality service. Rooms are exquisitely furnished and very comfortable. Food is delicious. Highly recommend this hotel for your next stay in the region.

Nothing - everything was fantastic.

Beautiful rooms, excellent food, and the London cab ride to the wine farm was so special. Service and attention to detail was excellent!

Our room was beautifully appointed and spotlessly clean (much like the rest of the hotel). The bedding and toiletries provided were of a high standard, and there was a general feeling of luxury. Fridge provided, along with kettle/tea and coffee. We very much appreciated the early check-in and the complimentary glass of wine. Wifi was strong and there was secure parking onsite. Added bonus of two beautiful in-house dogs! The owners were helpful and personable, and Amanda was kind enough to drive us to and from the train station in the hotel's own black cab. All the staff we encountered were friendly and engaging. The pool area was immaculate and set amongst very pretty plants. Comfy day beds, very clean pool, towels provided etc. We had dinner and breakfast at the restaurant, and both were good. Prices for food and drinks very reasonable. Would not hesitate to return if we're in the area again.

There was no air con in the hotel, but the ceiling fan in our room was very effective, so no complaints here.

The Grand Hotel was such a pleasure to stay at. We even feel like we stayed for such a short time. I wished we could extend our stay. However, we could not because we were traveling somewhere. The hotel is amazing, she and her husband offer such great service. Their hospitality is beyond amazing. She makes sure that you are well taken care of from the time you arrive to the time you check out. The staff is also great. They are friendly and always around to assist. On arrival we were offered welcome drinks. Alfred helped us with our luggage. Margret also showed us to our room and was always around to take our order. We were also offered a ride to and from the NCCR station for our train ride. Our room was very clean and beautiful. It has modern and vintage look which is beautiful. We also had our cute balcony. Everything worked well in our room, we did not experience any faults. We enjoyed the poolside beds. The restaurants areas are also beautiful and the food is delicious. The Grand Hotel service is amazing. I can recommend it to anyone who wants a perfect stay in Robertson. We are definitely coming back.

Absolutely nothing.

The staff are friendly, helpful & welcoming. The room was lovely, with a comfortable bed & fluffy towels. We stayed over on a cold night, but when we got back from dinner, the heater was on in the room & there were hot water bottles in the bed. It was snug & warm.

Wish we could have stayed longer. We were there on a Saturday night & the traffic was a bit noisy in the early evening, but it was quiet after 12.

the hotel has been recently redesigned into a beautiful stylish space. The food was excellent (both breakfast and dinner) and the staff very attentive. The owners were on site and ensured that we had everything we needed. This is a first class operation and we wouldn't hesitate to return, next time we are in Robertson.

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The location is handy for the local wine farms and wine train The owners Mandy and Trevor are extremely hospitable The hotel has a London Black Cab which can take you to close by venues Decor in the rooms has been very well done, and the pool area is lovely Food for dinner is very good

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The hotel is superbly appointed and very well run. The experience-centric service and attention-to-detail is very good, particularly get a boutique hotel. Will gladly revisit.

Bit close to the main street/hub in Robertson itself which means a bit loud but nonetheless very enjoyable.

The whole concept is excellent. Owners has created a nice and relaxed atmosphere for the hotel, including staff. Hotel is very clean and rooms are very stylish. You almost feel like you’re at home. Beside that the restaurant is serving really delicious food.

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