Location is the best. The bakery at the LL is super delicious.

I stayed twice at this hotel. The only remark I had is that the first time the housekeeping used to restock the toiletries more often that the second time I stayed. But still I enjoyed staying in this hotel.

We loved staying here. It was a great location and easy to catch a taxi out the front. The staff and service was fantastic. The quality of the hotel was great and the bed was big and comfy. We definitely felt it was value for money getting the Executive add ons such as lounge access, high floor, bigger room and breakfast. There was a good spread for breakfast and we enjoyed the executive lounge in the evening with great views of Seoul and unlimited drinks and snacks, the guests in the lounge too who we met were always up for a quick chat. Overall we had a great experience there and would stay again.

It was good and bad but the shower was in the bath. So it was nice to have access to a bath but it also meant there wasn’t a walk in shower. I wish there were more English channels on the TV or access to Netflix etc. and with turn down service I would have liked a little chocolate on the pillow :) the hotel did lots of nice little touches so I was surprised this was missing.

Location, comfortable, friendly staff.

Nothing..

Our junior suite for three was the nicely spacious providing a great view from a high floor. Staff were numerous and any request was implemented immediately. The cost of the stay reflected the quality but it was nice to finish our Japan and Korea holidays with a little bit of luxury.

The quality of the hotel (probably the best in Korea) with an interesting history) meant there was a flow of dignitaries staying or meeting guests. We were on a family holiday but the attention to service made us feel like diplomats, however we were in a minority since we wore holiday clothes ( smart casual) but almost everyone else was in suits. The only negative is that the food on the Executive Floor could accommodate more variety and improved flavours. After the first few days it was bland but luckily we chose to eat out in the latter part of our stay.

We really enjoyed our 4 nights stay at Westin Josun. The rooms are spacious and spotless. Excellent customer services - our requests are taken care of timely. The location is superb - situated in a quiet street away from noises, but only 5 mins walk to the myeongdong night market. It's surrounded by department stores for easily accessible shopping. You can easily take buses or subway to go to Insadong or the Gyeongbokgung palace and Bukchon Hanok Village areas. We walked to Nansam park and Tower from the hotel. There are a few very nice restaurants inside the hotel. We tried Hong Yuan which is Chinese cuisine. Kids claimed the best fried rice they've ever had. The cavier xiaolongbao is absolutely delicious.The swimming pool was a little small and packed even at 9pm but kids had fun. Access to the pool and gym had to go through the change/shower room, which didn't feel very convenient.

N/A

Breakfast was great with a view and didn't realize cocktail hour was included as well with various drink options and more delicious food. The room was very nice and of course the heavenly everything if you stay at a Westin. The staff in the lobby were exceptional and were so helpful. When you started walking toward anyone at the front desk or concierge they were attentive and couldn't wait to help you. I researched the area to be central for subway, Myeongdong Street, palaces, Seoul Tower and we have Marriott Bonvoy so of course Westin was a great choice. Next to Lotte Hotel and there is an incredible food court in the basement level along with various pastry shops, coffee every turn in South Korea so more here as well and a grocery market. Transportation is so easy in S. Korea subway and buses get you everywhere.

I can't think of anything but can't wait to go back!

All the staff, from the bellboys to the managers, is absolutely amazing. They are all extremely capable at meeting any needs of international guests, more so than other Seoul hotels of the same level. Access to the executive club is well worthy. Breakfast, afternoon snacks and "pre-dinner" were always excellent and there is coffee and tea available throughout the entire day. The coffee machine by the way always stopped working but it was really a minor issue well handled by the staff and made more of a nuisance due to the behavior of other guests being overly annoyed by it. Rooms are quite spacious, well equipped and cleaned to perfection daily. Like most korean hotels, they are not miserly as in the west and will give free water bottles. The maid that was responsible for my room also had the finesse of realizing I drank as much water as a camel and replenished my room with plenty of bottles. Laundry service was so cautious and attentive that they realized one of my pants had a missing button, immediately sent it back to me before washing so I could verify and fixed it free of charge. Location couldn't be better as you're at the heart of Seoul for business and leisure. If you'd like to ride the underground instead of going by taxi, there are a couple of stations at very near walking distance - be aware that Korea seems to love stairways and you will find many of them in your path.

That my stay couldn't be longer

I absolutely liked everything at the hotel. The location is great, in a vibrant streets right next to the big LOTTE mall which have a lot of luxury shops and options to choose from. Myeongdong food street is literally 5 minutes walking away. The subway station in also 5 minutes away and there are a lot of bus stations as well. The rooms are big and modern. Staff was wonderful and helpful with everything that we needed. The service is fast and fantastic. And cleaning service was great. The hotel gas bunch of restaurants that offer food from all over the world, and food is so delicious. I really had a blast and a great time staying there and would 100% recommend it.

Nothing to mention

Central location near Lotte Dept Store. Prompt and attentive service - my extra bed and set of necessities were brought up within minutes of setting foot in the room. Rooms were kept clean and beds were very comfortable. Love the extra knobs on the outside of the cupboard doors which made hanging up winter coats much more convenient

My city facing room had traffic sounds throughout but this was a function of being centrally located

The staff were very friendly, professional and helpful. They were all kind and very polite. The location was great for touring Seoul’s attractions. Our room rate included daily use of spa; it really helped relaxing body after all day walk and tourist activities.

City Hall with a large grassy plaza is a gathering place for demonstrators. Because of the proximity to the city hall, the traffic could be a nightmare around the hotel especially during the weekend when there are frequent events or demonstrations. The hotel gave a day advance notice of potential traffic jam on our check out which was Saturday. We left a little earlier and thankfully avoided major traffic issues and got to the airport in time.