For 2 star the room was spacious and very clean and tidy with a small balcony too Staff including our chambermaid and all restaurant and reception staff were so welcoming and polite and made our stay so comfortable, I believe we were possibly the only English staying at the time and it made no difference we felt just as welcomed as everyone else !! Loved the property also the location is perfect !!! Restaurant salad is perfectly fresh , ideally could do with providing more carbs in the evening ie potatoes,fries or pasta daily

It’s not I didn’t like , but being British and although a 2 star I did expect baked beans at breakfast,and one morning went out for breakfast as we both missed then that much. The evening soup is so watered down ,you can see through it ideally would of preferably wanted it even slightly thicker

Amazing hotel. Staff were really friendly, went out of your way to help. So close to the old town and a 5 min walk to the new strip. You get what you pay for with this hotel

The fact there are no fridges in the room

Well located for old town. All the meals are basically Spanish and lots of choice. If this was to your liking, the salad on display was always fresh with a very good selection of food available both at Lunch time and Evening. Every morning cereal , hot Spanish Bacon and eggs, toast, rolls, jams and massive selection of biscuits and cakes. It annoys me to read comments, such a disappointing or poor food - it a two star hotel ! Stayed in this hotel many times, it is always reasonably priced and great value for money. The dining room staff have been there for many years and are exceptionally helpful and friendly as are the cleaners.

There's nothing really to dislike. I was disappointed to see that the once busy cafe had now become a restaurant. For some reason on the retirement of the older very genial reception staff the replacements all seem to lack enthusiasm for the job!

everything was great. No complaints at all The location was great was ideal for our needs The food was excellent with a good range of choice staff were very friendly towards us The rooms were very clean with maid service daily

There wasn't anything that stood out that we didn't like We had no concerns about our stay

In the middle of the center of Benidorm. Everything closeby as beach, boulevard, shopping, food, dinks, restaurants, bars, partyplaces, walking area's. Very nice people in the hotel. Elevator. We did not have food in the hotel, but I asked the Spanish guest about it in the elevator and they recommened it. Most of them did breakfast, lunch and diner in the hotel. So no experience for myself. Rooms were very clean and housekeeping came everyday for cleaning. We had also a very nice big balcony. The room itself was a normal to small size, but everything was there. Big closets for suitcases and clothes. Big bathroom, basis, but everything you need and nice hot shower and enough towels, that are cleaned every day. Good value for the price we paid.

Breakfast was ok and so was evening meal. Put it this way you could find something you liked. Location was superb couldn't fault it. Central to shops beach etc. very helpful staff. Also found the area quiet at night .

Somewhere to sit like a lounge with comfy chairs. And perhaps a bar in the premises to sit and have a drink would have been nice.

Excellent location situated between old & new town in Benidorm & just 5 minute walk to beach. Spanish cuisine which was excellent. Waiters & chef very pleasant, quick to tidy up & assist. Rooms cleaned daily with fresh towels & linen. Spanish tv, WiFi not in rooms BUT it is a 2 star so Couldn’t fault it and will definitely return

Nothing to dislike for a 2 star hotel

Great staff. location was perfect for Benidorm old town and walkable to most other places too. Fantastic little bar across the road and close to supermarket, shops etc. Nice daily buffet breakfast. My room had a nice small balcony overlooking the street.

slightly out dated decor but really didn’t bother me

Nice and clean and in the perfect location for us.Didn’t dine in the property but a lovely bar round the corner called The Lion that did a lovely breakfast and amazing tasty food.

Nothing to dislike, granted it was very dated but this was reflected in the price.

Very clean and central

I was a little disappointed that someone asked for my key (a family member ) who was staying in a different room , the key was given and she let herself in to sleep in my bed! This could have been anyone !