In general, good value for money (47 euros for 2 people). Convinient location. Nice bed. Heating was available, but was turned off at early morning, before 7 am. Balcony, small, but better than nothing. TV. Parking, bike renting, teeth brush are available for additional fee.

Window, which is not big, is located far from main part of the room, not a lot of sun goes to room. We saw cockroach in the bathroom in the morning. Very low level of sound isolation. Very simple breakfast, even for 6.95 euros: 1 cheese type, 1 meat, croissants, bread, cookies, juice, bananas, oranges and low quality instant coffee.

It is a great place which is affordable and in the city centre. I would recommend it if you just want to be near everything and are only in Bilbao for a short period of time. The hotel also has a carpark (14€ and cheaper than nearby carparks) and a restaurant. Prices are about 10€ for dinner or lunch and 8€ for breakfast. I would recommend getting breakfast in the café in front of the hotel, they have a great variety of "pintxos" and it is cheaper. For lunch and dinner there are a lot of restaurants nearby, as it really is in the proper city centre. The room was big enough for two people and the bathroom was okay too. It was quiet to sleep at night and the bed was comfortable. We got there by car and it was easy to get there following Google Maps.

The staff could be more informative about the city and services of the hotel. The room temperature could be warmer in winter months, as it does have a fan to cool off in the heat. The remote control for the TV didn't work, I suggest checking it beforehand to ask for another one at the reception.

The lady at the desk was absolutely gorgeous 😍 the rest of the hotel was a little outdated, but very clean and definitely worth while for a 1 or 2 night stay or for young people. Not far from the centre it was a real nice walk. 👍

Little outdated, not much choice for breakfast, better of going out breakfast.

Ia dena gustatu zitzaidan. Prezioak erakarri ninduen.

Euskarak ez du presentziarik. Harrerako langileak gaztelaniaz artatu ninduen kortesiazko erantzun bakarren bat kenduta (nahikoa ez nire nahia betetzeko, baina eskertzekoa dena, beste toki batzuetan hori egiteko kapaz ere ez direlako). Errotulazioan ere euskararen arrastorik ez.

Good location (cafes, grocery store and bus stations nearby), small but comfortable room, excellent shower (water pressure and hot water), kind and helpful staff.

Some may find the room too small or miss some fancy hotel features, but if you need the room mostly for resting/sleeping while exploring the city - this is an excellent choice (everything you need and good value for money).

The hotel is very basic but was perfect for our needs. When we arrived earlier, we could not enter the room, but leave our luggage and started to explore the city. You do have to walk a little bit to get to the center, but it is nice to see different parts of the city on the way there.

The lighting in the room was not very good, as not a lot of sun could/can enter the windows.

Friendly staff, and the rooms were kept very clean, and it had a good shower.

The rooms are tiny, but that's not a big deal as long as they are clean. The walls are very thin, luckily I had quiet neighbours, but I could hear them as if they were in the room with me.

Great location next to 2 supermarkets, cafés, shops and a 5 minute walk to the centre of Bilbao or train station. The staff at the hotel is super friendly and the rooms are cleaned to a very high standard. My room was quiet and perfect for a business trip away.

The breakfast was nice and good value for money but the coffee could be improved (fresh rather than Nescafé)

Just as expected and described when booked. Clean room and bathroom. Breakfast was good. Location ok, not far from station and old town.

Not enough plug sockets and maybe tea and coffee facilities in room would be good

The localization was great The staff were very nice The breakfast was quite complete

The noise in general and from other rooms too The shower, there was some taps broken and there was water all around the toilet floor