- Our hostess, Elvira, was amazing! The check in was very thorough, she gave us a lot of information on surrounding areas, best beaches, which restaurants we should try, etc. Halfway through our stay we had a medical emergency that required hospitalisation and she was reaching out to us every day to see how we were, if we were feeling better. She even helped us translate some medical documents from Spanish to English - she was godsent! - The property had two private pools, with plenty of umbrellas and sun beds, along with a very cosy lounge - a perfect place for reading; - The room was very clean and had all the advertised amenities; - We were very close (a 3 min. walk) to Canyamel beach, a beautiful location with several beach restaurants and bars; - Restaurants and supermarkets were very close and the Arta Caves were only a 30 min. walk from the property.

First of all, I have to say, the best part about staying at Sinfony was the kindness from Elvira. Elvira made sure we were feeling comfortable and that we had options available for us if we felt like we weren't. We suffered a little bit from construction site noise next to the studio we were at, but Elvira was kind enough to compensate us for the noise with an invitation to dine at one of the other hotels of the group. Canyamel is definitely a quieter place, but if you rent a car you can explore the island comfortably and see other beaches. However, we found ourselves spending more time at the Canyamel beach than we thought we would, just because of its peaceful setting. We really enjoyed our vacation at Mallorca and it was nice feeling like we were being taken care of if we needed anything! We truly appreciated the thoughfulness!

I believe only a small improvement could be made in the barbecue area. It would be nice to have a working sink there, and also a barbecue grid. We wanted to use the barbecue but we didn't want the food to get in contact with the rustiness of the barbecue itself, so it would've been nice to have a separate grid to put the food on and to be easier to clean afterwards.

The apartment was soooo lovely. Really spacious and modern. Great beds and powerful shower. Large fridge and a large stunning balcony with a lovely view. I loved the pool opposite the road S’Olivera as it was more sunny and really tranquil. Helpful staff and kind. Great value for money. A nice restaurant nearby called Bonanza and car rides away from lovely other towns like Artà, Cala Rajada and Cala Millor. A lovely, relaxing stay :)

The pools get a little cold with the trees in the way and are shady so we used the S’Olivera pool and that was nice with less shade.

Very spacious studio apartment, amazing staff they really went the extra mile! There are two pools and the beach is literally a 2-3 minute walk. I highly recommend, will definetly be staying here the next time I'm in mallorca!

The room was very spacious for a studio,it had everything we needed during our stay and was very peaceful, not noisy at all. The location is less than 5 minutes' walk to the beach, which is beautiful and very natural . There are a couple of convenience shops nearby and a few restaurants, though we drove out a number of times for a greater choice.you have a choice of 3 swimming pools on the complex and the gardens are beautiful,

Last year, we stayed in one of the apartments, which was superior to the studio. Which was a little rough around the edges with the finishes. There were dead mosquitos everywhere on the ceiling and walls, which should have been removed i would recommend you take a mosquito repellent with you. The air-conditioning failed the last 2 days we were there, so it could do with a fan as a back up as it was very hot.though we don't go on holiday to watch TV there is only 1 uk channel sky news yet many german channels so would advice you take a firestick if you what a night in watching a movie

A fantastic place to stay, just a minute's walk from the beach. The studio was spacious, spotless, and fully equipped with everything we needed. Elvira (Elbida) was incredibly helpful and went above and beyond to make us feel welcome, even recommending several great places to visit. I highly recommend staying here.

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personnel, location, building, apartment, balcony, light in the apartment, kitchen, shower, cleaning quality. Special thanks to personnel.

shower cabin minor water leakage into bathroom floor, cheap coffee machine and TV, very soft mattresses - feels almost like hammock

Very beautiful and luxurious hotel for a cheap price. Has everything you need in the close vicinity, great restaurants, parking around the corner, a few stores on the next street to buy groceries etc, and 100 meters to a large beach. It's a calm and beautiful area, but not too remote. I highly recommend this hotel!

Everything about our stay was perfect. Love this hotel!

This is the second time we booked here, and it was just perfect! The apartments were clean and modern, with all kitchen equipment, air conditioner, large balcony where we used to have a breakfast. Also, the territory of the apartments is well maintained, it's a beautiful garden with lots of plans. Our balcony was surrounded by plants, which created cosy atmosphere and privacy. There was also enough shade in the pool area. The garden design, pool area design were amazing, it was clear that all this was made with love and great attention to the details. Pool area also has showers, and we also used them to wash off the sand when we were coming from the beach. The host is great, super helpful. She helped us to get on to the bus (talked to bus driver) and she even gave us some gift as we were returning. Every-time we had some questions, she was available in the chat ready to help.

During our stay we didn't ask for cleaning, but I think I would probably do it next time, because at some point we realised there was quite a lot of sand that we moved with our clothes from the beach. I think it was not very clear how cleaning works, if they will come on some schedule or we should ask for it.

This was a beautiful hotel that I booked for my family and friends for our wedding in Mallorca. Expectations were above and beyond. Rooms were new and clean, some rooms were a little stuffy. Staff were phenomenal, especially receptionist. She was super nice and so helpful and just beyond. I cannot wait to go back for our anniversary there! Thank you so much for taking care of us!

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