The room has everything you need. Towels, comfy bed, comfier pillows, mini-fridge that was a lifesaver with the heat, brilliant shower head pressure, light up mirror and a balcony to lounge on. Breakfast buffet had nice selection. Staff were so kind to us our whole stay. Hotel looks great inside the lobby. Rooftop pool area was very chill with constant sunshine. You can smoke and bring drinks from the bar up there too (subjective pro). Room service was great and a life saver when we were starving at 10pm. All the staff (and locals) were very patient with our broken Spanish. Many locals speak English, but not all.

Pool was cold, not heated (probably a Winter occurrence) Breakfast selection might not be great for picky eaters Location is average. We're a young couple, so the hour walk to the aquarium and science museum was doable. Might not be ideal for older people. Not much in the general area, just high streets and restaurants. Taxis or own transport recommended to get full experience of Las Palmas.

We had an incredible stay at this hotel! - The location couldn't be better, right in front of the sea, offering stunning views. - The room was spacious and comfortable, making it easy to relax. - The breakfast was absolutely superb, with a wide variety of delicious options to start the day. - The staff went above and beyond to be helpful, even accommodating an early check-in, which was greatly appreciated. Special thanks to Isabel ! - Highly recommended for anyone looking for a perfect seaside getaway.

Everything was more than expected.

The staff was super nice and breakfasts were amazing. The hotel was very quiet even though it’s by the busy street. Good distance to the airport, walking distance to the city centre, close to a big market. Very good for a work trip.

The hotel is a bit old and could use a good redecoration. Also, I had some mold on my bathroom ceiling and the room was a bit dusty, you could’ve seen that the sheets and towels are perfectly white and nicely washed but the dust from lamps or less „popular” locations in the room were not cleaned too often.

Everything was nice, we also got an upgrade and received a room with ocean view which made us very glad. Room was very good overall, it had some wear down signs. For example the flooring was damaged at some parts and the chair was very low quality and tore down, it was making noises on each move. The pool and gym are in roof top and had nice view. Unfortunately the pool is not heated and make it hard to use it when the temperature is not 25 or above.

The room was comfortable with plenty of space. Good bathroom. The coffee machine and iron were added bonuses. The view of the port also added an extra. It was also quiet which is important

We were given the wrong room to begin with but once we found a helpful receptionist that was all sorted out. It is a bit of a walk to find shops and cafes but apart from that all was great . There are no plugs by the beds and the WiFi is very variable which was an issue for me as I had to work as well.

Conveniently located 5 minutes pleasant walk to the old town centre, bus station near by takes you directly to the popular beaches. The place is very clean, passed all the wife's checks/tests. All staff are friendly, helpful, and cheerful, which really lifts up your mood.

We stayed for 7 nights half-board. The menu can be a little repetitive. The decor is very grey, could be to do with the owner wants a cooling effect for a hot summer day. But for us travelling from a cold country seeking winter sun, the wife says the whole colour scheme feels a bit clinical. Also, it would be good if the hotel can provide detail bus-service time table, which will be beneficial to foreign travelers.

It was conveniently located close to the GC1 and had parking on site. Having struggled with driving in the area before it was a relief that we didn’t have to find street parking. We also liked that it wasn’t in a heavily touristy location. We were able to walk to the old town from the hotel, which was our main focus. The roof space and pool was nice. All the staff we encountered were friendly and helpful.

Apart from the entrance and communal areas the decor was fairly tired. After visiting the beach on the 2nd day we had nowhere to hang towels in our room. There wasn’t anything much that wasn’t down to personal preference, such as we’d have liked coffee cups instead of espresso cups in the room, but like I say, that’s just personal preference.

The bar and reception area was very nice and well designed. The room was well furnished with a nice large comfortable bed. The location was close to the old town which was convenient.

The bathroom needed some maintenance and was grubby around the shower area with mould. The pool decking appeared to be dirty and stained your feet. There was also areas of the decking that needs repairs as screws were sticking out and the boards were high which could be a trip hazard.

Internet wasn't working very well in our room on floor 6, to tolerate it we were upgraded to a junior suite on floor 7, which was very spacious, clean and comfortable with a speedy internet connection. The staff was very helpful and lovely. It was slightly cold, but again we were provided a heater.

Our booked double room was a little worn out and business hotel-like. (but we were upgraded for free to a better room) Although the sea view was gorgeous, the motorway passing in front of the hotel was not nice to look at.

Fast WiFi, even with a vpn I could backup my holiday photos quickly. Friendly staff very helpful and lovely to interact with. A great location within walking distance to parks, beaches, old town and the main bus station. The room was comfortable and clean.

The walls are a little thin, the sounds of people talking in the neighbouring rooms and hallways carries into the room. From outside you can hear road traffic, cars honking, sirens and there's a children's playground so no chance of a lie in.