The food in the restaurant, and the drinks at the bar were absolutly fine, the foodselection was huge, the whole building was clean and organized, the staff were nice and helpful.

The hotel doesnt have parking lot, you can park only on the street, but its not a huge deal. But to be honest, the only thing what i didnt like: the other guests... The hotel was full of uncivilized uncultural germans, who were very loud, they were walking on the corridor shouting and yelling half drunk, even at 3 am, every day... I have never seen germans so rude... So we couldnt rest much during our stay. It would be the hotels responsibility, to make the guests keep the houserules... or at least make the doors soundproof :/ I dont know how usual this is, we were there only for 5 days and it was a constant thing.

I really loved my stay at Groupotel Orient, the staff was lovely and the food delicious with a great variety. I absolutely loved my spacious room with the balcony and beautiful bathroom, quality air conditioning and very comfortable bed.

It was not that easy to find the gym in the other building at first, but we got there at the end! No other complaints I really had a lovely stay, and already recommended the hotel to friends who will visit in August.

The reception and restaurant staff really friendly and accommodating. Room a fair size and overall really clean. We stayed in a number of hotels across Mallorca and opted to stay here ahead of flying home due to location for the airport. Well situated for getting bus to Palma and beach is a short walk.

Ants in bathroom, on 5th floor but were coming in through gaps in tile next to balcony - forgot to mention at checkout, would have mentioned earlier if we were staying longer. Whilst there is a good choice at the buffet, some of the 'hot' food options were barely warm.

Staff, cleanliness, food was good and varied. Location great.

The noise of young people . I recommend a quiet floor to be offered. Beds are too hard. It’s like sleeping on the floor. The young adults were not around the pool at the expense of others. More signage and clamping down on anti social music/messing around by pool required. Accommodation floors should have quiet floors or signs to confirm no noice after midnight - and enforce it.

Room was clean, comfortable and had good air con. Great views. TV channels. Lovely staff. Food in restaurant, especially loved the sushi.

Groups of young people acting stupid around the pool and bar, no respect for other guests. Staff member dropped bread roll on floor and put it back out to be served. Not enough elevators for the amount of guests.

I want to thank the staff of the hotel who deserved these 10 out of 10 points. After all, they created an incredible atmosphere for us to relax. Extremely friendly, always ready to help, smiling. We are delighted! Of course, I want to highlight the chefs separately - the food is beyond praise. We had breakfast and dinners. The food was very tasty and varied. I understand why almost every review mentioned this. I was very pleased with the spa center of the hotel and the heated indoor pool. The only pity is that it is open until 6 pm. The area around the hotel is small but very green. The location is great. In the heart of the party, but quiet around. The rooms are spacious and clean. We will be happy to return again! Thank you for our wonderful stay!

Would have liked longer pool hours. Before 6 pm is too little. And probably leave more shampoo / shower gel. Everything else is wonderful!

I really liked the hotel, excellent breakfasts, I was at dinner only 1 time, but I can say that it was also at a good level. Very clean, the staff in this hotel is just amazing. Special thanks I want to express to the receptionists, especially Helena and Juan. They were very welcoming to me. They helped me with every request I had. They booked me a car and a hot air balloon tour, I am extremely grateful as it was really hard to find a company that organizes this tour. I also want to note that they have an amazing sense of humor and professionalism at the same time. You guys are really amazing and I really hope that I will have the opportunity to return to your hotel.

Everything was great 👌

ideal distance to the promenade, quiet, calm, clean, tasty food,staff very friendly and cheerful greetings to all employees.

tragedy elevators, copper moves very problematic.bar by the pool a bit scruffy, the costumes of the staff at the pool are also on request, the hotel should take care of the employee's image of clothing suitable for such work in the heat so that the sweat of the employees is not visible. and at the end of the evening speech. short and sleepy. more involvement not only in German nationality but also in other people.

The room was big enough, it was clean also and in general confortable. We payed a room with breakfast and dinner included, it was a buffet both, it was great food, everything you would want is there (fruits, vegetables, desserts, etc)

Drinks are NOT included in the breakfast and dinner, this is something they could've said in the room description. Had to pay 9 Euros to use the room safe which is odd, this is the first time I'm charged for that. Staff in the reception is rude (except for the manager), when you have some complains (like the pool handle being loose) they act in a manner like "this isn't my problem".

Being on my own I have never felt so comfortable 😌 Staff so friendly ..Food great x & entertainment at night..I danced with German ladies I met ..such fun ..

Given 7th floor cosy beautiful single room BUT . Noisy air con sound all night.. & did feel a little isolated .But when I asked about this I was changed to 5th floor double room..One happy lady 😀