Location : You cannot get more central - fantastic. Main (posh) shopping/eating street 30 seconds away. Roof terrace: Superb view of cathedral and Palma rooftops. Breakfast onn the roof terrace every morning (food v good happy to provide my wife endless "oat flat whites" )Thursday's rooftop saxofonist drinks/food all excellent - what a lovely place to be. Fit out - Room felt luxurious , well designed , many nice touches. Service - Polite and quick on every ask. Day one, as we left the hotel there was a heavy downpour , so we halted briefly for a few seconds, deciding what to do ... in that time a staff member appeared with an umbrella..that is good service ! Our main waitress Ale came in early on our final morning to facilitate an early breakfast - 7.30 (breakfast is normally 8-11). She was a joy.

The mini bar could have been colder. Thats it.

The hotel is a relatively small yet very charming establishment. The staff were very courteous and took every means to make the stay really comfortable. It was amazing that while checking in, they noticed my date of birth on my passport...it was on the day that we were checking in. So they surprised us with a fruit platter and celebratory birthday song. The amenities in the hotel are exceptional and the location is really great...very easily accessible to restaurants and tourist attractions. The staff were always available to make recommendations to tourist destinations as well as plan out an itinerary for us.

This small gem of a hotel is fabulous. From the staff to the rooms and facilities, it's perfect in every way. It is ideally placed in the centre of town, yet quiet at night. The top terrace is a must, especially when there is music and a beautiful sunset. The rooms are stylish, comfortable and well designed, and the public spaces beautifully decorated. The staff is very welcoming, pleasant and helpful, and always eager to advise or help. I thoroughly enjoyed my stay and hope to return some time soon.

There needs to be a master switch by the bed so that when you go to bed you can switch off all the lights in one go.

The staff are extremely friendly, hand-writing messages of greeting, producing a complimentary birthday cake, and leaving high quality chocolates on our pillows. The valet parking service is also nice and the price is competitive versus leaving the car overnight in the city's underground car parks. Rooms are small but immaculate.

Palma is overall an expensive city, and the hotel is no exception. The rooms are narrow because the building is narrow. One small irritation was the quality of the bed, understandable in an extra bed for a child but not the main bed for the adults.

Personel very friendly and helpfull. They tryied to please any wish, deferent but no fake warmth. you feel as if they were your personal butler. my girlfriend got a personalized gift and I, as it was my birthday (i did not mentioned it during booking) got a little birthday cake (they probably checked birth date on the booking doc). I really and honestly recommend the place.

nothing of relevance. But if I really want to find something to write I can mention the lack of a box of paper tissues in the room.....and that's really it.

this is an exceptional hotel, we stayed in the princess suite which had a small ‘balcony’ facing the Main Street. the bed was huge and really comfortable, the bathroom was well stocked with small extras eg dental kit, a local perfume etc. There were a lot of small touches that really elevated our stay. we arrived quite late and were welcomed with a home made ice tea and although the rooftop bar was technically closed the 24 hour staff accommodated us by re opening and serving us beers and cocktails. we also paid a small extra fee to check out of our room at 6pm instead of 12 which was invaluable to us as our flight wasn’t until 11.30pm. Nice hotels in Palma are not cheap and neither is this one but I feel we really got what we paid for and more. The staff were amazing, arranged airport transfers for us last minute, were incredibly friendly and personable the whole time. We couldn’t recommend the hotel more. The location is also excellent, no more than ten minute walk to pretty much everywhere you’d like to go in Palma

The soundproofing between rooms could be better but it wouldn’t put us off staying again.

Nivia has an excellent location and a very intimate atmosphere. Nice rooftop terrace for breakfast and very helpful staff upon any request.

We had some unacceptable problems with our first room which have been immediately addressed by staff with an upgrade to a superb room. This hotel has a lot of potential but more attention to details is required for a true 5 star hotel feel.

We were welcomed back for one night after a week away in Santanyi. The staff remembered us and thanked us for the great review. Our taxi this time was able to bring us right to the door. I would return to this hotel for sure.

Although at first confusing to find it became easier as we stayed for a while. A sign at the entrance to the pedestrian mall would help.

I had an incredible stay at Nivia Born! My room was beautiful, the rooftop view was spectacular, the hospitality was unmatched, and the bed was so comfortable. As a solo female traveler, I felt safe and secure coming back to my room after exploring around Palma all day. I also loved the inspirational artwork and decor sprinkled throughout each floor. If you're questioning whether to make a reservation here or not, just do it. You will not be let down! It made my solo trip extra special. It's a true gem. Thank you again!

Nothing - it was perfect!

This boutique hotel exceeded my expectations. The staff was friendly and helpful throughout our stay. I don't think that I have ever felt so welcomed in a hotel. Breakfast was amazing and the location is excellent to explore downtown Palma.

Nothing. It was an awesome stay. Keep it up.