Hotel and park was excellent very clean and staff couldn't do enough to help. Had a few minor issues but the staff sorted them and kept me informed. The whole holiday package with tickets for portaventura is good value for money. Will defo be going back again you totally feel like your in the wild West.

Only problem i had here was no Supermarket so it meant a very long walk if I needed to get any supplies. The hotels aim at you getting the full package but park food and all meal can be very expensive for a 13 hour day.

Great hotel, very clean, well equipped, Great pool, great food, rooms seem like New and all designed as the Western.

It was far from the park and a long walk after a busy day in the park, sometimes even more than once. A shuttle is needed.

Breakfast and dinner are really good, with many choices changing every day Decoration of the hotel and rooms are really nice Location within Port Aventura, even it is the one located farthest from the far west entrance, it is a short walk.

Swimming pool towels cost 2€ each plus 15€ deposit. It is not expensive, but usually, pool towels in most of the hotels are free of charge. No sense. There is no a single amenity in the room. Just one reusable plastic cup per person and the used ones were not even replaced. Towels in the room were not replaced when requested, as they explained ( towels on the floor are replaced ). Turns for breakfast and dinner are a pain. You have 45 mins approx for breakfast and dinner. 10 mins before the end of the shift, personnel tell you very nicely to finish your turn. You need to book the shifts in advance otherwise, you will not be able to select the shift that suits better for your schedule.

10 mins from Reus airport. Easy access to the parks; short walk through the Gold River hotel. Pool area is lovely, not too busy and a bar poolside that sells food and drinks. Great location and set up for a family holiday. Buffet breakfast and dinner was brilliant - huge selection. You can choose to get dinner in one of the park restaurants instead and they give you an allocation. Meals are all very easy to book via the app.

Some basics missing - drinking water fountain in the hotel would be good. There's nowhere to hang wet beach towels.etc in the rooms.

Hotel decor and theming was lovely and not very crowded. Lovely staff and location. Great for access to the park wuth your own dedicated entrance (5 mins walk and your in Wild West Land) Room was spacious and beds decent. Buffet breakfast and Dinner was better than expected but obviously not 5 star All inclusive.

I thought 3pm check in was too late considering its not a large hotel to be excessive. Not a very deep pool at the hotel so walked 5 mins to the other ones on site (this is allowed) and these were much better Not many options for shops for essential goods (water, snacks, suncream etc.) Could have had more beds round the various pools

This place was just an out of the world experience for us. From the theme of the hotel, to the surroundings, access to the parks and friendliness of the staff. I will always come here if I am in Spain.

Lack of snacks and water in vending machines. Vending machines weren't refilled often. For a 4 star hotel, you would expect more room facilities (at least conditioner and iron)

Hotel was really nice, huge rooms and really clean. Breakfast was abundant and food was good. The location is amazing as it is next to the Park, also its great Value for money as it includes the tickets to the Park and the basic fast passes that you would requiere for a couple of days.

The hotel could have some more activities or nicer Common áreas as the Park closes early, for example the hotel bar was kind of poor.

Such a lovely resort, all staff were always friendly and happy to help, always happy. The facilities were clean and well maintained, the buffet breakfast was one of the best we have ever had, great choice of food and always clean and well managed. Great pool area too. There was so much to do from thrill rides to top quality shows in the parks to quiet relaxation by the pool. We can't wait to come back!

Nothing it was all great and we were so sad to leave

Good location, amazing buffet - huge choice and food of very high quality, plentiful and freshly cooked

Time limit at meals meant you were rushed. Queues to get into the dining hall and then queues to get the food meant time available to actually eat was very limited. I think this leads to more waste, as rather than take what you want and go back for more, it was easier to pile your plate up on one trip, even if you didnt want it all, rather than queue again if you wanted more.

Peaceful hotel with direct entry to PortAventura. Huge rooms, very clean and comfortable. The breakfast buffet was incredible, but we didn't feel there was quite enough time to eat. The luggage storage and staff were very helpful. A great deal considering the inclusion of express passes and tickets.

Public transport links limited. Could do with a seat at the taxi pick up. It would be much better to have 1hr for breakfast.