Location - 4 minutes walk to Casa Africa Market, bus stops, TEA arts/library complex. 10 minutes to Science/Archaeology Museum, Bus Station, 15 minutes to Plaza Espana Staff - 24 hour reception - we met 3 different reception staff, all of whom were very pleasant and helpful (2 even spoke good English). Room - 405 was clean and comfortable with a little balcony and OK wifi. Despite being in the middle of town it was surprisingly quiet overnight.

Minor issues - bathroom curtain not attached (I'm sure they'd have fixed it but we CBA to ask), a bit of a tangle of wires in one part of room, and one loose socket. All of these were insignificant - we had a good stay. Can't guarantee all rooms similar - ours was 405 twin.

Superb location, perfectly placed next to the bus station, the market, and a close walk to the centre, where the carnival parade passes. Small, a bit run down, but very functional with front desk staff looking like they take security seriously. Basic room, very clean, and a shared fridge and dining tables close by.

Not for single females, as some of the rooms face each other internally with nothing but glazed windows in the toilet bathroom. Windows facing internally did not seem to lock. I was fine as I had stayed at the hotel before.

Location is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly. A nice floor fan was provided to keep the room cool.

A kettle in the room for making tea would have been nice.

The location was convenient for the city centre & bus station. The room was comfortable but could have benefited from a fridge, especially as there is no breakfast option.

We only stayed one night, so the lack of breakfast was not a problem, but we would have needed something if we'd stayed longer. There was some road noise outside.

This is a brilliant hotel in a fantastic location. In fact I don't really want to do a review as I know it will be difficult to book this hotel again after this review. Its near the market where there is a fantastic seafood restaurant. Very close to the centre. And the staff are great as are the rooms.

There is nothing I didn't like

Nice hotel in a very good location, really close to the market, where you can eat delicious seafood and next to the market there is also a popular churreria and some little restaurants, where you can eat non-touristy food. The bus terminal and shopping street are also not far from the hotel. We stayed there twice, rooms were simple, but very comfortable and clean. The staff was very friendly and helpful. We would stay there again.

The staff, nice and polite people. Location near to city and bus terminal. Otherwise all basic but OK due to price level. Ok for a night.

All as expected…

Very convenient location near the indoor market and other city attractions. Staff very welcoming and clean, comfortable room. For the night of the Carnival Parade, rates were obviously higher but still moderate compared to similar hotels in the area.

Booked because it is only a ten-minute walk to the main bus station and the bus to Tenerife North Airport. No facilities needed as we had an early start. Helpful reception staff. Clean, good-sized room

Very centrally situated in Santa Cruz de Tenerife - for shops, bars, restaurants and sights. Extremely good value - easy access to bus station and tramway system

This is a basic but clean hotel that does not provide breakfast - but there is a cafe/restaurant at 30 metres. My room face a centre courtyard and was quite dark.