The room was huge and lovely furnishings etc. Coffee/tea making on each floor as well as fresh water and fruit. Breakfast was excellent. Staff were friendly and helpful.

The local church bells ring the time all the night!... Makesure you ask for a room on the other side of the hotel if you are a light sleeper!

Everything! This is one of the best hotels I’ve stayed in. Beautifully designed with a real modern flair that stands it apart from the run of the mill corporate feel of so many hotels. Spotlessly clean and the attention to detail is outstanding. From lovely glass tumblers in the room as opposed to the ubiquitous plastic water bottle, to the drinks station on each floor where you can help yourself to tea, coffee, fruits and on tap sparkling or still water which you can decant into a glass carafe and take into your room. The breakfast choice is wide and delicious. Recommend the scrambled eggs which are so easy to get wrong in a hotel- superb! The staff are polite, welcoming and efficient. The hotel also provides a free travel card for use on all public transport in Basel during your stay. All in all, a must stay hotel.

Nothing!

The Room design , the beds are comfy, the breakfast was good with huge variety, location , the staff are very friendly, helpful and hospital specially ( Dragos and Naiara),

Allot of sound disturbance coming from horns sound The sound of church bells opposite to the hotel every 30 minutes which disturbs continuous sleeping, No fridge in the room so I kept my Diabetes medications and injections in the reception and used to go there whenever it’s needed, No available parking and need to go the nearby parking, last but not least there are No clothes cabinets in the rooms( No wardrobe available).

We stayed in a Junior suite (Room 112). It was beautifully furnished & very spacious, with huge windows overlooking the pretty interior courtyard. The entrance opens into a dressing area with a bathroom & separate toilet to the right, and to the left the main room consists of a very comfortable large bed, plus a seating & dining area. The 2 areas can be separated by a huge curtain. The fixtures & fittings are high quality & stylish, and the whole suite was immaculately clean. The hotel has a great bar & restaurant with very attentive staff.

There is a drinks station on the bedroom corridor for tea & coffee etc which is fine, but given the choice I would have preferred to have facilities in the room, but it's not really an issue.

The decor was smooth and clean. The front disk was helpful, respectful and generous. The bathroom was beautiful with excellent design. The whole room was massive with an incredible view. Free coffee, and the breakfast was excellent. Freshly cooked eggs. Yum! Incredible and handsome bartender as well with sexy accent who knew his cocktails. Amazing.

We didn't know what to do with the little alcohol bottle. Realised too late it's bitters after we tried to take a sip lol. Could have been a little bottle of whisky, but this is nitpicking. It was expensive but we knew that before we committed so it wasn't a surprise. For the price however, it's worth every penny.

The hotel is very charming. The design is unique and we loved the atmosphere. The room was spacious. Location-wise it's quite easy to get really anywhere you need to go as the hotel is located near a transit hub. The staff were also very accommodating and kind.

There is one fun quirk where it appears our room specifically had a wall installed for the bathroom to be added. This wall includes a door that doesn't lock and has a small circular window. If you're traveling with someone you're less familiar with, be advised there is a small window where you can be possibly seen using the toilet or shower at any time. It didn't bother my partner and I much, but something to be mindful of. I, of course, am not sure if that was a specific quirk of our room and not something all rooms have.

The room was spacious and I loved the view of the church. I also enjoyed the timely ringing of the church bells. The location is excellent for visitors looking to explore the old town and the many museums in it and around it. Complimentary coffee, tea, cold still and sparkling water , as well as apples, were available 24/7 in the corridor. Breakfast buffet includes multiple types of bread, cheese, meat, musli, cereals and fruits. The proximity to Clarapalts enabled us to choose between walking or using public transportation depending on our desires and the weather.

We only had one chair in the room, so one of us had to sit on the bedside stool. The lights around the sink can be improved. Additional pillows would be appreciated.

Stunning hotel in the perfect location in Basel. Staff we exceptionally cool and nice, especially the Romanian gentleman at the front desk! Beautiful cozy room with impeccable design, great little mini bar and gorgeous bathroom with the BEST hairdryer I've ever used in a hotel. Big bonus for the lady that comes around to your room with the bar cart offering drinks. Very nice touch. We didn't have an issue with noise as others may have mentioned - our room faced the courtyard and while we were there on a Saturday night, it wasn't rowdy. Can't fault the place, with little extra touches that make it special.

Nothing I didn't like.

It met all our expectations in terms of location and comfort. There are coffee machines and water stations on all floors, we used it on the 2nd day and it was delightful. Restroom and room size are sufficient. Since it is in the middle of the city, it is not extremely quiet but it offers great advantages for transportation. We did not experience the breakfast but the restaurant inside the hotel looked very elegant. When we checked in, they gave us a ticket for free transportation all over the city. This way we were able to use all the transportation. Which was very useful.

The cost of accommodation was a bit high for our budget. But there is not much I can add negatively. If it is suitable for your budget, I recommend it. It offers everything a hotel promises but not much more.

Location is adequate, as it is around a 10-15 min walk from the city center, but that's completely manageable if the weather permits. Crossing the bridge was always a very pleasant journey. The hotel has so much history and artistry, I sincerely urge the Hotel Manager to put up more pamplets or signs in order to help guests to better understand the historical value of the hotel and how much heart it took to completing it! The staffs were extremely helpful and passionate, I couldn't have asked for a better hotel experience. Can't wait to be back!

The rooms were oddly dark, it would be great if there were more light sources in the room to be utilized.