Nothing in particular, especially since I had expectations for a 4-star Marriott hotel. The truth is that we paid everything as requested: accommodation, guarantee, breakfast, city tax, but did not receive everything that was expected in return.

• not even a bottle of water in the fridge and didn't even put one in any of the days we stayed • when we asked at the reception in one of the evenings (for sunday night, since everything was closed in the city), we were told they didn't have at the moment and will send someone to our room so we ended up waiting for more than half hour • dinner was also disappointing since we wanted to order beef from the menu and…surprize…we were told that it was over for that evening • the heating system is not really efficient and effective

The staff were great and solved any problems with our accommodation with the least amount of hassle involved. The room was great and the breakfast was really good. The rest of the city was accessible from this location by tram, and we were given myBasel cards by the Hotel which gave us free travel on the buses trams for most zones even up to the German and French borders. MyBasel cards also gave us discounts to museums and a couple of events, so it was definitely worth having. MarktHalle Basel is worth visiting if you have difficulty finding a place to eat, and is easily accessible from this location.

Clean room, comfortable beds. I liked, that the breakfast could be booked onsite for the next morning, with a discount. Big, delicious buffet and nice staff. We stayed for the Fantasy Basel convention and for this, the location is fantastic! Cross the street and you're there :)

Still quite expensive breakfast, even with the discount. One could hear the trams and overall traffic in the room, but it's to expect as we had a room faced to the street.

The location (10 min walk from the centre), multiple trams/buses nearby, they provided with a Basel card (free public transport, discounts for museums and other public activities). Neat hotel, clean and spacious rooms.

Although a 4* star hotel the minibar was empty, no slippers were provided, no care set in the bathroom. The reception staff was willing to help but a bit stiff, arguably they could do better.

The room was very spacious and quiet. We would have preferred a non-connecting room as for a short time we could hear someone talking on their phone! The bed was very comfortable and bathroom was clean with a great shower. Location is in smaller Basel so 20 minute walk to old town.

On our second day we took a slow day and did not out into Basel until 2pm. When we returned our room had not been serviced (?).

Excellent breakfast: A Chef making omelets to order, every type of egg you'd want to eat. Cereals fruit cold meats varied bakery - patisserie. Hot and cold food. A wonderful diverse food spread, with good coffee and juices. The club lounge was well-stocked with water, juice, and snacks. Good to use after long walks or for small bites instead of shopping for drinks.

Very clean Rooms spacious and comfortable Location good fairy central very close to tramline Staff lovely and informative Breakfast fab Massive real gingerbread house on hotel lobby - amazing!

100 CHF refundable deposit against each room not advertised on booking.com was not a problem but being aware prior to stay would’ve been beneficial.

Excellent location with transport connections and not far from the Main station.

The communication from the staff was so so poor that we actually had to travel to Basel to pick up a bag that they'd received on our behalf but didn't bother to communicate with us. Still very upset about this, took no accountability whatsoever.

Very comfortable bed, great staff did everything on request very well thank you, even allowed us to complimentary stay till 13, tasty burgers from room service, good room, nice shower, great value for money.

For sightseeing, other side of the river is better, but it is not far away, therefore still great.

The check-in staff was friendly and helpful, especially the blond young guy (I’m sorry I didn’t take his name). There were a crazy hot sauna which was pretty necessary after the freezing cold of Basel. The bed was sooooo comfy.

The view of the room was bad, -there were no view at all.