Fantastic historic hotel in perfect location with gracious staff and thoughtful traveler amenities. Sort of a "hotelier's hotel"--you can tell they have been providing traditional, high quality services for travelers for a long time and they are very good at it. Lovely touches throughout hotel make traveling comfortable and easy--from a salon on the mezzanine set up for playing cards to tucked away corners for chatting and lounging, the hotel has great amenities. 24 hr coffee and tea on 2nd floor was also a nice touch. Decorated in traditional antiques with classically decorated and comfortable rooms. On site restaurant, gorgeous formal breakfast room, and lovely etchings and old paintings everywhere. Cozy but spacious, and very relaxing. Lovely armoire, full length mirror, windows that opened for cool night breezes, lovely set of manicure/cotton pads/sewing kit in bathroom, and wonderful retractable clothesline in shower/deep tub. Wifi worked great with darling desk in room. A true Luzern experience, and perfect location just across the pedestrian bridge from Old Town in a quaint, quieter, very historic area just a few steps from the river.

Wish they offered breakfast options or a la carte for those who only want a light breakfast, since full breakfast buffet is lovely but a lot and expensive. Also the coffee/tea machine on 2nd floor needed servicing. TV channels for English speakers are very limited, and in room TV was older, smaller model--could use upgrade. No AC like almost all hotels in Luzern, but interior of hotel--lobby, lounges--stayed cool, and room cooled off at night with windows open and fan.

Interesting historic building. Good location near river and lake. Good quality room.

A bit difficult to negotiate the various flights of stairs within changing floor levels (historic building!) with large and heavy suitcases. Unfortunately the lift was out of service on departure day and no staff to assist with suitcases down all the staircases.

Great location for exploring the city. Room was large and also had a small balcony. Would stay at the Wilden Mann again.

No double bed. At time of booking had been told ok.

The room was very spacious and clean. Location perfect...in old town Lucern close to tons of restaurants.

No air conditioning which is typical. A little noisy with the window open.

Everything about this place was awesome. the interior decor was beautiful. good breakfast spread.

I cant think of anything that i didnt like.. everything was so good

The place was beautiful, the staff were friendly and knowledgeable, and it was located in the old town which was in the middle of all activities.

Thera isn’t anything I didn’t like about this place.

Location and ambiance.

Great location, next to the river, 7 minutes from the train station, very good breakfast, large rooms. comfort beds, fan in the room

no air condition

Comfortable hotel in perfect location in the old town. Good size room.

Quite noisy from the bar opposite, so couldn't leave the windows open. Quite expensive.

Location. Polite staff. Antique furniture.

The door to the bathroom did not lock. It even did not closed to the end. The breakfast: the cofeee could be better. No vegetables at all. This is common to all hotels in Switzerland, it seems