Room size, views, links to mall and food halls. Connects to bts and park both easy walks. This hotel is brilliantly located for families with children.

Breakfast was not 5 star standard. The food offered was not luxury, condiments, pastries etc were more of a 3 or 4 star hotel. Quite a small buffet area too. Atmosphere at breakfast seemed formal, quiet, no background music etc.

great location, great price and wonderful staff

Check-in was very quick and seamless, within 5 minutes were were in our room. The staff also brought our luggages up very quickly. As we came from another holiday location, the washing machine was very useful for us to refresh our soiled clothes. The kitchen included induction cooking stove, pans/pots, plates, microwave, a huge fridge which brought a lot of convenient to my family with 2 young boys. The corridor has essential oil diffuser lit, and the room also has a nice frangrance. I love the location was it was near to Phrom Phong BTS, so it as really convenient by bus/tuktuk/taxi/BTS. Next to the hotel was a park, and the morning run at the park was great! There are many streetside food carts in the early morning, and cafes around, so we never worry about food and drinks:)

It was a great stay!

Unbeatable location. Right next to Emporium mall and across the street from Emquartier. Staff are very friendly and responsive to different requests. 2 bedroom apartment was very spacious and comfortable. High floor (39) had an amazing view

Not much I didn't like. Small things to improve like the water pressure could be better. Buffet breakfast was good but would have preferred more halal options, too many pork items.

Excellent location in Bangkok with all amenities very close by. The staff in Reception was very nice and welcoming, always happy to help you whenever I required assistance. The suites are quiet, quite large and offer all that you may need during your stay (plates, bottle opener, etc...). My bed was particularly comfortable. Room Service is available 24h/7 with a menu with enough options to cater most tastes. The food quality is rather good (my preferences going for the pork chop and the burger). Special regards to the cleaning personnel always available, keeping the room clean with all the necessary supplies in place.

The best mocha coffee in the vicinities is served at the bar downstairs but only opens at 11:00 every day. It would be nice to have the bar open earlier in the morning. For serving coffee that is! :-)

The location was fantastic, fully sheltered to the bts and integrated with malls. The receptionist & front desk staff were also amazing, efficient, friendly, and professional. The one-bedroom suite was fantastic for us since we had a young child and needed the space. The suite came with a big clean, well-equipped kitchenette, well-stocked fridge, and washing machine. The sofas were amazingly huge and comfy. The view was amazing too. We requested a kid's stool for our kid to reach the toilet sink, and the staff very promptly brought it to us.

The breakfast selection was limited and a few dishes were too hard and plasticky to be edible, seemed to have been recooked from the previous day's leftovers. The toilet floor had strange sticky areas, could probably do with some mopping. The room given to us was also hard to put our kid to sleep as we could hear loud clubbing music every night from the clubs below even though we were staying on the 35th floor. Will probably request a suite with a different facing next time.

Location is fantastic. Rooms are very spacious and comfortable. Facilities are fantastic: swimming pool, health club and Emporium Shopping Centre

I’ve stayed at Emporium Suites a number of times now (probably 5 visit) however there two areas for improvement: a) the number of lifts aren’t sufficient for the number of people staying and b) the buffet breakfast is average for the price.

1. The location is a big plus. 2. Compliment to assistant Chief Concierge K. Piyapong who called the room to follow up my request.

1. Waiting time for the elevator. 2. August 28th; had DND sign on. Received a call to open the door for a maintenance person to check the the fire sprinkler. Was not too happy about it, but I let them in anyway🙄 I suggest, to have the staff trained on how speak to the guest on the phone, on a special request when the guest has a DND sign on. (They could ask if we have any plan to leave the room so the maintenance person can come). 3. No information with regards utensils in the kitchen (had to call and asked), a little note or a verbal information upon checking in would be nice.

Great location, near shopping malls and eateries. Very convenient for BTS, just outside the hotel and easy access through the Emporium Mall. Only a few stops to SIAM or Chit Lom.

Even the hotel has been upgraded 3 years ago, it starts to look dated. the toilet can be better, the mixer of taps for hot water not consistent. water pressure is low, and the water has rusty scent coming out from the tap.

Spacious 2-bedroom suite with 2 bathrooms which make it convenient for my family of 5. Great view of the city at the balconies. The washer/dryer and sturdy clothes rack allowed us to refresh our soiled clothes. The 2 nearby shopping malls (Emporium and Emquartier) have a great variety of restaurants/cafes for meals. Very enjoyable and comfortable stay!

Nothing. Some people complained about the long wait for lifts but we found it acceptable. It's a trade off for being on the higher floors with great views!