Comfort of the room, amenities and staff's attentiveness

TV chennels were not interesting. Mostly in Thai. Better have other options like Netflix, YouTube etc.

Loved our stay here, the staff is exceptionally nice! We arrived at 5.30AM with the night bus and were already expecting having to stay busy until check in which is usually at 2PM. The hotel manager was really nice and enabled early check in for us at 11AM, which was perfect as we went for breakfast and a massage. The room was always super clean and the bed was really comfortable. Had the best sleep so far in this hotel! Overall great location, great service, optional breakfast that you can pay which was perfect for take away for early day trips. They give you 2 water bottles for free everyday and also offer washing clothes for a fee. Would definitely come back!

Everything is very clean and you have everything you need for a comfortable stay. Clean and spacey rooms, comfy bed, black out blinds, good aircon, bottles of water everyday, daily laundry service for a small fee. Very good location close to temples, nice massage spas, restaurants and the sunday walking market is only a minutes walk away.

There was a decent size modern TV but I don't think it could be used. Would be nice to be able to watch netflix or other streaming service since a lot of things close quite early in Chiang Mai.

Excellent location. Most of the massage stores we wanted to try are just within walking distance. One can just pop in any restaurants, cafe or street food vendors and just be amazed by their quality, as well as the cost. I need to highlight the lady at the reception (probably the owner), who went out of her way to help me when was a bit under the weather during my stay there. She was so caring and helpful, which definitely made a contribution to my speedy recovery. Will definitely return to this hotel when I am back in Chiangmai again. Highly recommended!!

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It is at very nice location in the city. Also relatively quiet area. Many of city spots are walking distance. Host was helpful and nice. She arranged motorcycle rental also shower after checkout in reasonable price. I was second floor of suite so heavy luggage without lift was not a big deal. But it might be different by other conditions. I recommend to stay here. I will definitely stay here again if I go to this city again.

Nothing particular.

The accommodation was very cozy and had everything you need. Nice bathroom and furniture. Everything was clean. We especially liked the atmosphere, to take off the shoes outside the house. The house had a huge shared kitchen and living room, which was also very nice and you directly felt home. Furthermore, the location of the flat is very centrally in chiang mai so you can reach everything by short walk.

The Vila is huge, even for our family of 6. It is super convinent for large families or groups. The location is great, right in front of the beautiful wat phra singh and in the heart of the old city, close to many shops and restaurants. The room was very clean and well organized, with air condition in every room, extra large and comfy beds and a private shower and toilet attached to every room - very convenient when all the kids need to the toilet at the same time.. There was no breakfast but Hanna cafe located 1min walk from there was a great find for breakfast! Highly recommended

it was a lovely stay in this hotel, the room is clean and tidy, and the staff is great and helpful! The location is amazing and we enjoyed Sunday Night market on the next street. Would definitely recommend this place for a short trip

There was some dust in the bathroom when we'd just arrived, however, everything was fixed very quickly.

We enjoyed our stay. The hotel is very well situated, confortable, very nice decoration, attractive café area. Bathroom was very nice. Lighting and decor. Nice breakfast. Helpful service.

Nothing important. The view from our room was not great at the rear but it was quiet and away from the road as requested.

The location is pretty good and the room was nice, overall value for money was good and we were satisfied, would have returned there.

The staff's english was not the best and we booked things through the hotel and found out later the prices were a bit higher than usual. Also the shower's water pressure was bad.