Staff was always extremely friendly, the rooms are already a bit older in style, but top cleaned and very friendly furnished. The size is perfect for a family, easy to access everything around the hotel. We only used the pool one afternoon - but I can tell you, that the slide has it, a pity we didn't used it more often. The pool bar offers snacks and food, an absolute decent hotel to relax for a few days. There have been paintings etc going on - they maintain the hotel very well, it is not disturbing and it's lovely to see that someone still puts some love into it. Breakfast doesn't have a wide range of varieties, but for us a tea with a hot chocolate croissant and some fruits were more than enough. We had a rental car, restaurants were just a 3-5 minute ride away but just too far to walk with children. just in case, that;'s the whats app contact for the car rental: +66927101063. Pick up and drop of at the airport, done within less 5 minutes and 30$% cheaper than the big brands.

Nestled in the heart of a serene landscape, The Serenity Hotel offers an unparalleled escape from the hustle and bustle of everyday life. The quiet ambiance of the hotel is perfect for those seeking a peaceful retreat, whether for relaxation, work, or a combination of both.

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The staff was very helpful. The location was very nice as we preferred the quiet area. Many restaurant and street food around. If you have a car, it will be very convenient.

The only downside of this room was the floor in the bedroom. It needed some renovation but I think it was on progress.

Great accommodation spacious and good view from our room on 3rd floor.

Perhaps we should have be informed that there is building work going on and it’s a 15minute walk to the beach. However the shuttle bus service good.

Lovely property, well maintained. Nice pool with waterslide for kids and plenty of sun beds. Good buffet breakfast. The staff were lovely, helpful and friendly. We liked the free shuttle service to the shopping area.

I stayed there in a Halloween night, it was joyful to attend the hotel Halloween party - good old and drinks, good fun. My 2-story room, right on the lagoon is large, beautiful, very comfy. Outdoor bathroom is terrific and I like smell and quality of Angsana toiletry set provided. Morning jogging around Laguna area is nice and its spa services are exceptional - used twice in 2 days.

Breakfast services can be improved - a room is packed with crowd and noisy, services are extremely slow, food quality is slightly dropped - this totally diluted my appetite and have to quickly return to the room to have a peaceful perfect coffee from my private bar.

Beach was private, big, white sand, clean calm water, restaurant and bar, beach chairs, towels, everything you need is there! Breakfast starts 6am and looking at ocean, the bar at sunset, facilities and staffs are more than what you paid.

Unfortunately the facilities were limited due to Covid however the breakfast was excellent. The staff were very helpful and helped me resolve some persona ISSUES

Facilities were limited due to the Covid issues

The location and staff was great

Expensive

Good sense of hospitality. Great location at the lagoon region.

The facilities are quite old.