The room was spacious, beautiful and clean! Plenty of room, for the bonus price it was well worth the money. The staff were very friendly, helped me carry my heavy suitcase down and up the stairs!

The room was in the basement, which was not clear from the announcement. The most disappointing thing was the lack of any! Window!, not even a small opening. There was a vent-like thing going up where a window would be, which made me feel quite claustrophobic, and wonder where I would go in an emergency. Also the lack of window means no sense of light and dark outside the room, which was a bit disorienting. I think if the listing was clearer that this not only is NOT the room with the balcony shown in the picture, but doesn’t even have a window, I would not be so disappointed and prepare myself… as it was though, it felt a bit dishonest.

Very friendly and helpful English-speaking staff at the 24hr reception. The room we had seemed recently refurbished and it was very comfortable, air conditioned and well serviced by housekeeping every day. Perhaps it might be seen as small, as is the hotel building, but it served us well for our three day exploration of Istanbul. It had a good-sized double bed (comfy), tea/coffee making facilities, en suite with good shower, TV, and an openable full depth door to a mini balcony, if you prefer fresh air. The hotel is only five minutes walk from Galataport and the T1 tram. The latter takes you very cheaply to several important historical sites in a matter of 10 minutes or so, as well as ferries for the Asian side. Less than five minutes in the other direction, and the tram reaches its terminus; just a few minutes walk from small ship cruises on the Bosphorus. The hotel offers a private transfer service to/from IST, the new main airport, for 50 Euros. For returning to the airport with a 5am start, we asked reception to book a yellow taxi with the price quoted in advance and payable by card . That cost 1,100 lira (we use Revolut, so no exchange charges on it or similar cards, note that AMEX is only rarely accepted in the city), about £28 Sterling at the time and was perfectly fit for purpose and good value. We arrived at IST from London in the early hours of the morning and booked an hotel near the airport before proceeding to the city later in the morning (unnecessary, as the Galata Master, also known as Galata Masterpiece, has that 24hr reception). Of course, Istanbul is a hilly city and those can be steep, worth remembering when going upwards from the hotel to seek out one of the many cafes and restaurants in the immediate area or if walking with heavy luggage. Overall, a great base for city explorers but, depending upon your view of these things, perhaps not your first choice for a romantic bolthole with all the 'trimmings'.

There are very few down sides, in our opinion. Worth noting, though, that the immediate surroundings, only the first few metres of properties outside the hotel, are a little dilapidated. It won't bother many travellers (one person's 'down market' is another person's 'charming authenticity') and it's as safe as anywhere else at night (perhaps more so, compared to London, New York, Paris....). Just don't expect Park Lane on the doorstep. There are no stunning city views from the hotel.

Location: This hotel is ideally located for a tourist trip to enjoy everything Istanbul has to offer. It sits on a quiet street in Galata, at a walking distance from the Galata tower, the main shopping street (Istiklal) and just a short walk from the Galata Bridge and the Hagia Sofia/Blue Mosque/Top Kapi/Basilica Cisterna area. For someone who enjoys walking, it does offer walkable distances if you do not want to use public transport. The hotel is located nearby Tophane Station, offering connectivity with the city's public transport. Plus its close by the tram station so you won't have to struggle with your suitcases once you arrive from the airport. Also, nearby the hotel (at a minutes distance) there's options for breakfast and dinner, should you need sth but are too lazy to wander far from your close room Room: Our room was a lovely double bed with balcony, one that matched the pictures on the platform. Beds were comfortable (couch as well) and the room felt spacious and modern! Bathroom was spacious and the choice of colors/furniture gave it a more luxurious feel. It was thoroughly cleaned as well! Other comments: Staff were eager to please us and exceeded our expectations! They were friendly and genuinely interested about our wellbeing throughout the stay! Also, we belive that the hotel is reasonably priced and we highly recommend it for other guests!

Exceptional staff and hospitality. Ali is the General manager, and will be sure to look after you're needs. See yous again. ☺️🤟

Friendliest and kindest stuff ever!

Thin walls & small bathroom for bigger people but everything clean and new

It was a really good experience, the hotel was super clean with a nice vue and popular neighbourhood super close for walk to galata tower We came earlier than our check in time and they let us in directly The staff was super friendly

This place was an ideal stay in Istanbul! Close to Galata Tower, we had endless food options nearby. The room was spacious, spotless, and had an incredibly comfortable bed. For the price, it exceeded expectations—we loved everything about it and would gladly return. Our friendly Azerbaijani host went above and beyond, even recommending a great restaurant for our late arrival.

The street lighting is a bit limited, which initially gives a less secure impression. However, at no point did we feel unsafe.

Everything was realy great! Hotel staff was amazing, very hospitable and helpful. Room was big and comfortable. Very clean. Bathroom is nice. Location of the hotel is very good and in the safe neighbourhood (regardless the look of the street).

The only thing that bothered me was that the cleaning lady rearanged my stuf (putting things in drawers, closing my suitcase, etc.). But thats just me! If you dont mind that than I am sure you will be satisfied with cleaning. And one more thing - please more shelves in the shower! :)

😊This is my 5th time here and I absolutely love it! The rooms were so neat and clean with new furniture 😊The location is close to modes of transport, cafes, istiklal, galataport, galata tower, the ferry, foods and supermarket. 😊The staff are super friendly helpful and respectful. 😊They offerred a metro card, did our laundry and provided with an extra bed. Transportation arrangements and flexible bookings. 💙Just any advice or help is available so you really feel at home with a lovely cross cultural experience between visitors in the lounge and the staff😊

That I could'nt stay longer 😔😎

The hotel is in a perfect location, near the Galatas Tower and the Pera and Karakoy areas. The nearest tram stop is 5 mins walk. The road of the hotel seems a bit dodgy but actually is a safe area, it has great day and night life. Just around the corner are great coffee shops for breakfast, cute little shops for clothes, accessories and home products, a great bookshop cafe, street food etc. And the people in the area and the hotel receptionists are very kind and friendly. You feel like home. Like you lived there forever. If I ever come again to Istanbul I would definitely come here again.

Everything was great. I'm sorry I had to leave and come back home.