The location is central, the staff (particularly the lady at reception and concierge) were very helpful, eateries were very close to the hotel, tram and loads of shopping very close by also as well as a laundromat and other services. Very reasonably priced, inclusive of breakfast. ...and what an amazing area for breakfast ! I also add that my friend and I were booked as part of a tour group. We arrived at the hotel one day ahead of our tour group and also left the hotel one day extra after our tour ended. The hotel was very accommodating in enabling us to retain our rooms without having to move.

I can't think of anything I didn't like. I think that there could be a ramp for luggage at the entrance of the hotel, rather than having to use stairs. But the concierge is very helpful anyway.

The staff are friendly and really helpful. They let us check into our room early which was very much appreciated after a long flight, and helped with getting laundry done. The location is very central, close to lots of places of interest and restaurants. There was daily housekeeping so we had fresh tiwels, and our room was sunny..The bathroom was very compact but the room itself (superior twin) was relatively spacious

The downside to the central lication is the noise. All three nights have had disturbed sleep, partly due to other guests but it's nearly 4 in the morning as I write this and the bar directly across the road is still open and noisy..

location and the staff

loud noise of neighbors and almost same breakfast every day

Fantastic location. Clean.

Staff could have been more welcoming.

super comfortable bed if you like firm mattress, close to tram and shopping, nice rooftop terrace for breakfast

A fair bit of mold on the floor of the shower, you could smell it even, room key seldom worked so had to ask for entrance to my room a lot

The hotel is located in the very centre of the old city. There is no need to take a taxi or any other means of transport if you want to go to Topkapi or Sultan Ahmet square. If you want to go farther, there is a tram stop nearby, so it’s not a problem.

There were no problems or weak points during our stay in the hotel.

Spa was cold. I couldn’t complete the massage as the facility was too cold.

Breakfast could have included fruit. The hot food at breakfast was never a good temperature….always cold

Typical Turkish breakfast. I enjoyed it.

Better quality coffee. Rooms too small for 2 people. Beds take up all the room. Would be better to make small rooms for single bed for 1 person.

Great location, so close to all the attractions of the old town. The included breakfasts are good.

The rooms got hot at night, but the windows open.

Very close to everything..could walk to most sites