the hotel was a very good location, the grand bazaar, Hagia Sophia and the blue mosque were a walking distance. restaurants and shops close by too. the Turkish Hamam provided by the hotel was the best we have had in turkey. Roberto, irfan, masum and beysel were very accommodating and friendly. Great service and great banter.

as we had a wheelchair we had to run to get out of the way of the traffic as people in cars would not want to wait, the street can get busy with the traffic, however the hotel staff were always available to help get out from the taxi into the hotel

Great location in the Old Town of Istanbul, close to all the sights in the old town. There are also many places around where you can eat and relax with a beautiful view of Istanbul. The most family and good place where we had breakfast every morning from the hotel, this "Little Hagia Sophia Pizza Kebab House" owner Mahmud is always a friendly and extremely nice person, where you can eat delicious food and spend a pleasant conversation overlooking the sea. Every time you return to the hotel you come home, every time you are sincerely asked how you are and how you spent your day and asked if you need anything. On the birthday of Istanbul, Roberto and the boys made a real surprise, Roberto gathered all the people from the district, we all congratulated the birthday girl, Roberto ordered a delicious cake and gave a lot of gifts. These are extremely kind and wonderful people, thank you very much. Great place, we will gladly come again. Roberto Good health and prosperity to your business. Thank you very much!

Everything went awesome. The hotel service and time stayed ended up being way better that what we could even imagine. The personal was great, always trying to make the best of our experience in Istanbul,and had so many treats with us i cant even count. The location was outstanding for what we wanted, a calmed but with life street at just 10 minutes máximum walking from the principal atractions of the city. Rooms were always really clean, and anything we needed was given by the hotel staff to us. Also wanted to talk about the breakfast, which was not only delicious, but also included lots of different types of food. Highly recommend. Wanted to do also a special mention to the personal of the hotel. Is one of the best things we take from our stay in Istanbul, how they treated us, how they managed to make every day our experience even better, and the most important thing, how they treated us like a family. Would definitely come back in the future to Istanbul, and the only thing I know for sure is that I will be staying again at Sultan Süleyman Palace Hotel & Spa. Thanks for making the best of our stay again!

My character space is limited as I can go on for centuries about this beautiful family owned hotel tucked in the MIDDLE of all the action, beauty, madness, bustling life that Istanbul has to offer. The location is perfect! The infamous Blue Mosque & Sofia Hagia, the cisterns, the castle, the monuments are all 15 mins waking distance and takes you through the labyrinth of the city. The hotel rooms are impeccable with little terraces overlooking the Turkish neighborhood with views of the sea and mosque - stunning doesn’t even capture the beauty. But ABOVE ALL of this, it’s the SERVICE! I’ve travelled the world and have never been treated like this before. They arranged EVERYTHING. From taxis, to ice, to laundry, to restaurants. Never mind the surprise gifts like welcome orange juice and water, the fruit baskets and wine waiting in your room. We had to leave early one morning to catch a flight, they arranged to have breakfast opened earlier for us so we can eat. For our early flight back home, they had packed sandwiches, orange juice and water waiting for us to take to the airport! Which hotel you’ve stayed at does that!? We we wowing the whole trip. The staff are world class! Shoutout to Ali for arranging the trip at the beginning. We decided last minute to make alternate plans and he accommodated us with no issues but kindness and efficiency. Our highest praises go to the champion of this operation, Jakub, who took care of us from our welcome to end. We wanted to put him in our bags and take him home with us! what a kind, decent and impressive young man. So efficient and amazing. We owe all our thanks to him, and his team of bellboys (Hassan notably) and others). Do not waste your time doing research - this is the hotel you need to stay at! 1010 out of 10!!

Nothing at all!

Breakfast extraordinary, with many choices of vegetables, fruits (including dried fruits & nuts), yogurt/dairy products, eggs of all types. Hotel staff was extremely friendly and polite and not at all bothered by us being a noisy group (11 persons). Rooftop terrace has extraordinary views of the city & the sea, too bad it was not maintained/open at the time of our stay. Location is very good, walking distance to all major sightseeing objectives.

we stayed in a family room and felt a bit small, despite being the largest available (probably because of the big beds) - we weren’t bothered much as we did not stay too much in the room, there are too many nearby attractions.

Excellent hotel, staff and services! 10+++++. Very friendly and highly supportive staff in the hotel: reception desk team and top manager. The hotel is beautifully designed. Our room was kindly upgraded without an extra price. At the reception we received water and tea, while waiting for the baggage delivered to the room. We also received a welcome bottle of red wine and a plate with fruits. The room 601 was perfectly clean, comfortable and had a balcony with a sea view. Everything was perfect. Breakfast was delicious and big. Also one more important thing: Sultan Suleyman Palace Hotel and SPA, located in a perfect historical location, near the St.Sophia church/ Blue Mosque and walking distance to the Bosphorus Strait cost. The last amazing thing was, the hotel staff helped us to solve the problem with car parking. We arrived at the hotel in our personal car and had no idea where to park it. The reception team organised parking for the car just behind the hotel. The car was secured and the price for overnight parking was very reasonable. I can highly recommend this hotel to everyone and definitely will visit it again.

Non

Almost everything was perfect for us honestly. We stayed there for a week and would definitely return back in the future! Staff went above and beyond, and were there for every question we had. They gave us stellar service and recommendations. (I'd think carefully before you book excursions though to make sure that it is worth it for your group, and don't be afraid to shop around.) We also met management, and they were such sweet people and great conversationalists as well. The rooms are comfortable. We slept like babies every night. The location is about 5 minutes of a walk away from Sultanahmet, which is good. There are many shops and restaurants around, and most main attractions are either walking distance or accessible by public transit. Breakfast was extensive but got repetitive after some time. Either way, it's a nice spread and adds great value to the stay. WiFi also wasn't a problem.

The rooms tend to come off a little bigger in photos, so I’d say to aim for something bigger than what you think you'll need. It was 2 adults in the room, but we had a lot of luggage, which made the standard room feel too small at times. We made it work though, and the hotel was gracious enough to give us a free upgrade for a few nights. The reviews about the sink being small is very accurate though. I think that's a building design issue though. If they make the sink bigger, you wouldn't be able to open and close the bathroom door.

The staff was incredibly kind and corteous! My mom has some physical disabilities and they helped her a lot by helping her up and down the stairs etc. The closeness to the sea was also great and the rooms + bathrooms were very clean! We are Turkish and my mom speaks it perfectly while I don‘t but the staff was still able to understand my broken Turkish, which relieved me, so there were no communication issues at all

I think the only thing that I underestimated was the fact how small the streets are and that driving to the hotel was quite impossible. So we had to park quite a bit away. For me it was not that much of a problem but since my mom has a disability in her leg, it was quite the challange for her to reach some destinations.

I recently had the pleasure of staying at this lovely hotel in Istanbul and I must say, it was a delightful experience. From the moment I arrived, the staff's kindness and hospitality truly stood out as the best asset of this establishment. The hotel's location is superb, offering easy access to various attractions, although it's situated downhill and the surrounding area might not be as picturesque as other parts of the city. While I didn't have high expectations, I was pleasantly surprised by the overall quality of the accommodations. The room, although slightly smaller than depicted in the photos, was cozy and well-maintained.

However, there were a couple of minor drawbacks. The air conditioning in the room seemed a bit outdated and emitted an unpleasant odor. This was a bit disappointing, as it impacted the overall comfort of the stay. Without AC room gets quite hot and unbearable to stay in.

We stayed at Sultan Suleyman Palace and Spa for 7 nights in May, we had our three very small children with us. I would HIGHLY recommend this hotel, staff were amazing, friendly, extremely approachable and very knowledgeable on the surroundings and gave plenty of ideas during our stay. This hotel is in a great location in Istanbul, EVERYTHING is in walking distance, masjids, food places, bascilia cistern, topkapi palace.. anything in Istanbul that you want to visit.. this hotel is in walking distance, it can be a bit of an uphill walk, however lovely views and a great workout too 😅 The hotel included breakfast in our price which was lovely. The food was always fresh and the staff always gave different pastries, cakes every morning. They were extremely accomodating to our children too, baby high-chair provided. We also booked two cruises from the hotel, one being a sunset bhosphorous tour and the other visiting Princess Islands, both were great, we especially enjoyed the evening bhosphorous tour. I cannot recommend this hotel enough!! Honestly, the staff were brilliant, really made us feel welcome, were fluent in English, so no communication barriers. The room itself was clean and tidy and to a great standard, daily house-keeping was also included in the price. My kids loved their stay too, they also have a cat which kids loved to chase after and play with. A huge huge huge THANK YOU to Erkin, Yukup, Ali, Zumrid and Hamdi who were fantastic (staff members) I would recommend this hotel to everyone. We also made use of the spa facilities at the hotel on the last night we were there, which was outstanding too, the massuese made me feel relaxed and made sure I was comfortable the whole time. Next time you are in Istanbul or are thinking of staying in Istanbul, then Sultan Suleyman Palace and Spa is THE place to stay!! 😃😃 THANK YOU for an amazing stay.. Mr and Mrs Gulfam