Beautiful and unique hotel - very modern, beautiful rooms and bathrooms.

Only complaint, not enough staff at desk. For that much money I shouldn’t have two wait 15 mins to check out because they only had one person on the desk. Didn’t have great taxi access either.

The staff is great! the restaurant, spa and the salon are very good! I just can this place is so beautiful! I want to thanks to reception team Mr. Ismail, Marian, Sharif and Naveed! they are great! And also Ibrahim is very helpful.

We were greeted with smiles and very friendly staff, Shariff and Natalie were exceptionally polite and helpful, we were upgraded to a beautiful big room as we had just travelled 14 hours and arrived earlier than check in time, the room we had booked was not ready so they offered us an upgrade which was much appreciated. The architecture of Me Dubai was intriguing to the eye, loved the curves and feel of the “ME”. We were offered a Spa experience which was too good not to accept and Wow! My wife came back feeling like a new woman she said it was the BEST massage and facial she had ever experienced and that’s saying something coming from my wife! Beautiful Thai girl Teesha had a magic touch! Had all the amenities available for a relaxing stay, Spa, pool, sauna, Restaurants and coffee shop all available in the building It was also close to Dubai Mall, would definitely come back again and again!

Nothing!

It's a beautiful hotel and the design of star architect Zaha Hadit is simply stunning. The rooms are spacious and well organized. For my gusto a bit too much "connectivity"... very friendly staff. Special thanks to Alona and her colleagues.

The big downside (and that's the reason why I might not return to this hotel): there is no breakfast buffet! You only have a very poor choice of "a la carte" options. For me choosing what I want to eat myself is crucial and a "must have" in a hotel. The argument "....because of covid" is not valid. I stayed at 6 different hotels in Dubai since the beginning of the pandemic and ALL of them had a buffet... this has to be improved.

everything is very streamlined and one can feel the attention to detail…the breakfast is very well curated. they have a few amazing restaurants and bars on the ground floor which are open late, so one can just drop down for a good time/meal

the only issue is the bathroom hand shower, too hard to push and very high pressure which splashes everywhere

The staff were amazing.. the receptionist males were amazing

The good care from the staff and the receptionist as well

Nice design

On check in I was told that my booking is cancelled which was not and was still "confirmed" on booking.com. Allegedly they tied to contact me regarding charging my card or whatever. No emails or messages from my bank. Very strange. I was offered the room for the same price. Breakfasrt is ridiculous - you have to pay for almost everything except the small amount of pastery and yogurts. It would be honest not to include breakfast in the room price at all. I tried to stay for one more night, but the price I was offered on the reception was twice higher that the one I find on booking.com at the same moment. Decided to go to another hotel.

very nice location, excellent service, staff are helpful and attentive all the time, the room are so clean. valet parking staff were the best very friendly and smiling all the time

the windows are not sound proof which was an issue for me as I am a light sleeper you can hear the traffic all night. can’t call room to room directly we have to call our son through the operator all the time which was a bit annoying. valet parking was hard as we can’t park our car we can only park it with valet which was hard as it takes a long time to get the car back. though the staff were so friendly and helpful and smiling all the the time we just felt bad for them specially it was very hot.

I Love the design of the hotel. The room was spacious, great bed. the bathroom was beyond spectacular. I soaked in the tub every night. great breakfast and the location was perfect to visit Burj Khalifa and Dubai Mall

Very little i didn't like. I believe they were finishing some construction around pool but it didn't disrupt the experience at all. I found odd you need to indicate if you want to use the minibar or not and leave a deposit (never experienced that in a 5 star hotel before), usually you give a card at check and they deduct all your charges but never the less it did not impact my experience.

The architecture is amazing and you can tell everything is well thought out. We were in the standard Aura room and yet the added touches were amazing. Very spacious room with walk in wardrobes that also come with a well supplied coffee/tea area and the bathrooms have standing bathtubs which you don’t always find in a standard double room. The gym is highly modern and stylish and an absolute must for guests who train so they can enjoy the unique equipment. Beds are very comfortable and as mentioned, all the room amenities are spot on. The Spa is a very serene and idyllic place with well trained and experienced therapists.

Communication between departments/teams at the hotel is quite poor which I think keeps the hotel short of a true 5 star hotel in Dubai. If you want to speak to a particular department you have to go through the main desk and we had several frustrating issues trying to communicate our requests with one particular member of the desk team. If the hotel can enable guests to directly call room service or housekeeping to make requests then this would really bridge the gap in communication and guests waiting for things they’ve requested. Breakfast food was good but the main room service menu could be improved.