Location , nice clean and friendly staff

Wasnt told hotel door was locked at midnight and a code was needed after that time , and we had to knock and ring bell for a while before we got noticed , it was ok in the end and was just an error made when booked in , we know for next time and wouldnt stop us staying again , rooms not easy to find at first could do with better signage maybe ?

Great room, followed are preferences and great breakfasts included. We didn't wait long, perfect quick service, and great food cooked perfectly

Unfortunately, the radiator in the room wasn't working, and no heat was coming from it at all. However, there was an oil radiator, but there wasn't much heat coming from that

Breakfast was excellent served daily good choice full English, continental, cereals, fruit juices, kippers ect

The entertainment could have been better.

On checking into the Hotel asking breakfast timings informed by reception that breakfast was 0830-0930hrs. The next morning I went down to breakfast at 0915hrs, realising that it was a tour hotel and they would have wanted to get day trippers on their way first. I was however informed that breakfast had finished at 0900hrs. The staff did however manage to get me some bacon and sausage, this Very appreciated, but not what I was expecting. The breakfast time needs to be extended, a 30 minute window is not enough. This may be that the hotel is geared around touring parties, and not normal visitors.

The room was very clean and the beds so comfortable. Staff helpful and friendly

Had a problem, went to leave the room and unfortunately the lock would not open. Tried calling reception no answer thankfully housekeeping were outside they called maintnenace and had to kick in the door. Myself and 2 daughters were stuck in the room for 20 minutes, i was concerned if there had been a fire we would not of gotten out. To be told by reception the room had only been refurbished 2 days before didnt help the fact that thw lock didnt work

The location was very good and the ambience was good although not many guests at the time of my stay as hotel was closing to prepare for xmas and new year guests.

The room was small and dated with avocado green bathroom and a tiny outdated TV on the wall.

Staff were very friendly and so helpful. They accommodated my family very well and my little boy had a wonderful time! Rooms were clean, no noise at night & the location was great! There's also a lift inside the built that was helpful for luggage and our pram each day.

Breakfast time could have been a little longer and it was hard work carrying a pram up and down the steps to get inside the building, not pram accessible

The location was just right not to far from the centre of town a nice walk.we

We enjoyed are stay overall we really do not have anything to complain about and will be visiting your hotel in Blackpool again in the near future.

close to work and great value for money

our room was next to a generator which we could hear all night so didn’t sleep too well . when I booked it said sea view room and we were at the back

Problem checking in. Booked sea view. Hotel told me all sea view rooms booked prior to me booking! Hotel advised they had told you this but you were still accepting online bookings!!!!. Not good. Hotel managed to find sea view room...no thanks to you. Hotel staff brilliant. Your booking system sucks!!!

You accepted a sea view room booking when hotel advised you all sea view rooms gone!!! No apology. Hotel were brilliant at sorting out your mistake.