Exceptionally clean throughout , quiet location , very friendly receptionist , free parking , free baby cot. New carpet in the room.

A little too small for my liking but very good value for money

The room smelled really nice and the bed was very comfortable.

Unfortunately, we got a room right by the reception where the phone was ringing constantly (you need to ring them to check in after 17:00) and the front door has no stopper, so every time guests were coming and going, the door slammed really loudly. There was no remote for the tv, but it was too late when we recognised it and they don't have 24/7 reception. I was aware that they don't provide breakfast, but it would be nice to think about offering this option because there's a dining room in the basement.

The location was perfect.. a few minutes walk away from the Zig Zag path that led down to the beach. Minutes away from a Nisa store for snacks etc. 30 mins walk from train station and access to loads of restaurants as it was near the High Road. Not much noise from outside as it is away from the main road. The room was small but the shower worked easily.

Only that the room doors were quite heavy and tended to be banged shut

We arrived a little early & told was ok to check in when my emails had stated that we couldn't do this. We had also been upgraded, we had rooms booked so this was a nice surprise as lots of space. I also had a fridge in my room! We were also able to park for free, the spaces were very small but everyone made the effort to be able to squeeze in ok!

I can only fault the mattress, it was really hard & i could feel the springs & i didn't really sleep but that maybe personal choice!

We were on the ground floor, as we had requested. The room was clean and had all the facilities that we needed. The hotel was close to the beach, and town and had a pub and a few restaurants very close.

The Wi-Fi signal was weak. The room was small, so there was nowhere to store luggage. The space the sink was in was very small, giving no elbow room.

The place was clean and very comfortable, the staff went out of their way to help and it was wonderful stay after a long journey

Nothing

A very cosy hotel conveniently located 3 min walk from the beach and 7 min walk from the city center ( high street of Bournemouth). The staff were super friendly and helpful, the room was small but enough for 1 person and it had all the relevant facilities.

The lack of the remote control. The front desk worker did all his best to tackle the issue collecting devices from other rooms. He eventually brought 5 of them into my room, unfortunately none worked with my TV set...He offered me a removal to a different room, still, I was too lazy to do it ;) I ended up sleeping with a non-working TV. That's a pity.

Room clean and warm and everything working. Fantastic location.

A room away from reception on a higher floor as requested and an earlier check in as 4pm in winter is to late

our room was nice and cozy. It’s location was perfect as we were only 6 minutes away from the beach. the staff were excellent. The room was perfectly clean,and the side of our room was just enough for 3 people.

When we first entered our room, the carpet smelled badly, perhaps because it was quite old.

On the whole the room was clean enough. There was enough space to be able to comfortably walk round the room. The bathroom looked quite new and was clean. It was more than acceptable for the cost.

The single beds seemed very small, possibly only 2’6”. The dressing table felt sticky on the top. There wasn’t really anything else that wasn’t satisfactory.