Very clean, wonderful staff, firm beds.

No free parking - parking opposite was £28 The bar area was a bit cold and not inviting in appearance, not really any personality - more functional. Duvets were very thick - too thick for me to sleep under at a comfortable temperature. Room thermostat only went DOWN to 19 degrees - too hot with the super thick duvets. Tiny silly size room cups that you can’t get a finger into to hold. Daft selection if you ask me - which you are with this review questionnaire - hehe. Please get sensible mugs with reasonable handles or your floors will see more coffee than the clients manage to drink!

Shower excellent step free access for mobility challenged individuals. Breakfast good.

Reception staff ignored me when I arrived and each time I approached them if they were busy, deliberately not making eye contact. Staff should make eye contact even if they can’t interact directly with me at the time.

Breakfast was excellent.

Didn’t like being referred to as ‘Buddy’ by the staff.

Modern clean room nice and excellent location

The location was ideal for me to travel to my son's school, which was not too far. The drive was along the sea, so I had great views each time I travelled there. The location is by the seaside though I did not have sea view, but the hotel is great, newly done. The rooms are great. The receptionists were very helpful and had pleasant demeanor at all times.

I would recommend that the rooms get swept or vacuum cleaned by whoever cleans, not only to do the beds, clean showers and replace towels. Since I stayed for 10 days in one room without being swept, the condition of the floors needed some cleaning towards the end of my stay. If the floors are cleaned, and I am not aware, but it was definitely not done in my room.

We stay in Brighton a lot and so have experienced most of the major hotels. What I liked about the Maldron is how well noise insulated it is, the rooms were very quiet, I didn't hear a peep from adjacent guests or the corridor, or from outside. Our room was great, decent sized and comfortable beds, and arm chairs, plenty of plug sockets and housekeeping did a fabulous job as the room was exceptionally clean and our towels and tea, coffee, biscuits, and mineral water were replenished daily. The online check-in and self-service key kiosk worked well for us. Overall we had a fabulous stay - it's nice to stay in a hotel that has been modernised and renovated to a decent standard, with interested staff and peaceful rooms.

If I'm being picky, we did report an issue with our heat/air con control pad which wasn't resolved during our stay. We also didn't have breakfast because we like to decide on the morning if we want it, however if not booked in advance for £15/person you are charged a higher amount, so we ate elsewhere. The provision of guest slippers might be a nice addition as the rooms have hard flooring.

Love the cool, quirky but sophisticated decor, bedrooms are so nice, super comfortable bed, the bar area is lovely and you can take drinks up to your room if you want and a varied room service menu which is a big bonus. Staff are always very nice. There is an NCP multistorey car park adjacent which is very convenient and they can hook you up with discounted car parking there. Its in a fantastic location and all in all I will highly recommend - Ive stayed twice now :)

Have to really think tbh because its a pretty near perfect hotel, but maybe hairdryer would be good and softer lighting in the bathroom to do makeup

The property was lovely and really spacious I can’t even fault the room . Only thing I could say was it was cold there was no heating but once I got in to bed I forgot about the cold .

Only thing was the room service honestly the food was terrible the only thing that was nice was the chips everything was either stale or cold honestly wasted alot of money on the room service as I could not even eat any of the food ordered but presentation was good . Just probably work on the food wasn’t good . Abit disappointed aswell as the relayed on the room service has I didn’t book in for a Christmas dinner on time so I just had the popcorn for Christmas as I was let down by room services.

Myself & my partner are actually residents of Brighton. Sometimes we just like to go to a hotel for a couple of nights. Change of scenery, closer to town & a little treat for ourselves. We thought we would try the Malden as it was new to us and very close to where we needed to be for the weekend. Well, we were so happy from the moment we got there. Staff were lovely & very accommodating, our room was lovely and the bed well, it was extremely comfortable & gave us a very good nights rest. Lots of things stood out for us which was great and means that we can definitely recommend this hotel for our friends and families to stay in when they come to visit us throughout the year , from a variety of destinations. Just one more thing that I must mention is, the breakfast. It’s a buffet, offering the most delicious variety of breakfast foods including vegan options. It was absolutely delicious

Lack of towels I think could be addressed x

The hotel is very new and was therefore very clean throughout. The staff I encountered were all friendly and helpful. Breakfast was very good, with a great selection of hot and cold food. The hotel gym is small but well equipped - particularly liked the full range of kettlebells up to 32kg. Location was superb, just back off the seafront and about 5 mins walk to the main shopping centre.

The only small gripe was that the aircon had a mind of its own and kept switching off in the middle of the night, leading to the room getting a bit too warm and waking me up. It's a great feature to be able to open the windows in this hotel though, so it wasn't a huge problem really.