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+1-833-728-2041664 reviews
From
$300Northgate Street, Bury St Edmunds, IP33 1HP, United Kingdom
Reservations:
+1-833-728-2041664 reviews
1/17
From
$300Call for great rates
+1-833-728-2041Free Private Parking
Free wifi
Non-smoking rooms
Private Bathroom
Free toiletries
Parking On Site
Welcome to The Northgate, a charming 5-star inn nestled in the heart of Bury St Edmunds, United Kingdom. Located just 0.2mi from the city center on Northgate Street, this luxurious inn offers a convenient and comfortable stay for travelers. With 664 glowing reviews, guests rave about the top-notch service and exceptional amenities provided at The Northgate.
The hotel boasts a range of fantastic amenities including being pet-friendly, private parking for free, free wifi, non-smoking rooms with private bathrooms and free toiletries. The Northgate ensures a relaxing stay with all the modern conveniences travelers could ask for. Guests can enjoy their stay in style, knowing that their comfort and needs are well taken care of.
Stay at The Northgate for a truly unforgettable experience in Bury St Edmunds. With its excellent location, glowing reviews, and top-notch amenities, this inn is the perfect choice for travelers seeking a luxurious and enjoyable stay. Book your stay now at an affordable rate and make the most of your visit in this beautiful city.
The Northgate is not only a delightful space for travelers but also extends a warm welcome to four-legged companions as a pet-friendly establishment. Your furry friends can join you on your getaway, adding an extra layer of comfort to your stay. Experience the charm of exploring the city with your loyal pet by your side while enjoying the luxurious accommodations of this 5-star inn.
Guests at The Northgate can rest easy knowing that private parking is available at no extra charge. Whether you're embarking on a road trip or simply prefer the convenience of having your vehicle nearby, the inn provides this added perk to make your stay as seamless as possible. With private parking on-site, your travel plans can unfold effortlessly as you enjoy the attractions Bury St Edmunds has to offer.
For those seeking to stay connected during their visit, The Northgate offers complimentary Wi-Fi to all guests. Whether you're catching up on emails, planning your next adventure, or sharing your travel experiences with loved ones, you can do so effortlessly with the high-speed internet available throughout the property. Stay connected and engaged while basking in the comfort and luxury of this exceptional inn.
Closest airports
London Stansted Airport
32.3miNorwich International Airport
38.1miLondon Southend Airport
46.7miLuton Airport
52.8miLondon City Airport
58.5miFree Private Parking
Free wifi
Non-smoking rooms
Private Bathroom
Free toiletries
Parking On Site
Show 16 photos
Deluxe
Flat-screen TV
Tea/Coffee maker
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Deluxe, Bathtub
Flat-screen TV
Tea/Coffee maker
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Deluxe Family
Flat-screen TV
Tea/Coffee maker
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Show 10 photos
Deluxe 1 Double Bed or 2 Beds
Flat-screen TV
Tea/Coffee maker
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Superior
Flat-screen TV
Tea/Coffee maker
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7.6
664 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Kevin
8.2
8.2
The whole experience was not good. The key from the key box did not open the front door. The front door was unlocked but other guests were going in and out and were intending to lock it meaning that when I was planning to return after my work dinner I would be locked out. I called the number and spoke to a member of staff who was indifferent and refused to believe the key did not operate the front door. She was rude and very unhelpful. She suggested that I go to my dinner ( which I was now late for ) and come back at say 11.30 and if the door was locked ring the number again and they MIGHT send someone out from Long Melford!!! I pointed out that it was minus 3 outside and that this was not good enough. She then just hung up!! I eventually worked out that the key operated the side door not the front door as the e mail sent to me has indicated and as your very rude member of staff had insisted. I did call the number again and speak to a more helpful male member of staff but the whole experience was appalling. I shall not be staying with you again. The room and facilities were all fine save for issues of maintenance seem to be being neglected such as loose toilet seat in my room and common areas looking shabby. This comes from operating a ghost Hotel with no one on site. I shan’t be coming back. It is such a shame as I live Chestnut Inns and regularly go to The Ship, the Crown and Weeping Willow. Kevin Palmer
See above. Appalling experience.
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Susan
8.2
8.2
We had chosen this hotel as it is near to the railway station as well as the centre of town. It is an old and pretty well maintained building with some interesting architectural features. It is not staffed, though adequate instructions had been sent via SMS in order to access the key to the front door and to the room. The bedroom and bathroom were very spacious, well equipped and warm. The bed was large and very comfortable. A useful stop-over fairly close to the centre of Bury St Edmunds.
Our stay would have benefitted from having staff around perhaps, not that we actually needed anything. No meals are available in the hotel, though we did know this in advance of booking.
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Stella
9.1
9.1
The room was beautiful however the bathroom didn't have a door , it was located round the corner of the room ( open plan) so a lack of privacy if staying with a partner. I was with my daughter so it was ok . I would suggest the Bunburyroom is better for a single person or with family member. The room however was beautiful and so was the bathroom just would have liked a solid door between the two rather than a walkway.
I would suggest the Bunburyroom is better for a single person or with family member. The room however was beautiful and so was the bathroom just would have liked a solid door between the two rather than a walkway. Also because property unmanned you cannot drop off luggage earlier before checkin. So as had wanted to take train , we had to drive as didn't want to carry luggage around all day.
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Anne
8.2
8.2
The hotel is currently up for sale, and is not staffed. However, clear instructions as to how to get into the hotel and our room were provided, and the room [a family one with two adjoining bedrooms] was spacious, clean, and very comfortable. Free-standing bath in main bedroom, and lovely big shower in adjoining bathroom. Quiet and peaceful. Currently no bar / breakfast offered, but as we were advised about this in advance it did not matter, especially as the hotel is a very short walk from the centre of town.
Only two small things: the coffee machine was complicated to work, and after a couple of tried we gave up - tho high quality tea bags were adequate compensation! The smaller room, with two single beds, had no bed-side lights, and those in the main room, from which we tried to transfer one, had different plugs and would not work there.
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Beverley
8.2
8.2
The property is for sale so there was no reception. I received a text with a code in order to retrieve keys in a box at the door. There was no breakfast. The good thing was that there was parking and my room was very nicely appointed and quite large.
There were no instructions about how to use the shower. It had a large overhead showerhead and a smaller one at the wall on a flexible hose. I could not work out how to get only the smaller hand held shower without wetting my entire head.
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Thomas
8.2
8.2
Location for central town- very good.Well appointed bedroom.Excellent furnishings & bed linen. Large walk in shower. The room was spacious,as was the carpark.ideal for short stays, on the absence of any staff or catering may not suit all for long stays. A very comfortable hotel.
No onsite staffing was a little off ,though the self entry system was directed correctly & fine to use. Hotel is located in a street with lots of two - three storey buildings, aesthetically nice but do help to make road noise a concern if your room is at the front.The contact / support number was a message service, no forthcoming reply to an arrival query. Bedside lights were nice, quite large and a little stretch is required from your slumber to switch on/ off.
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Michael
9.1
9.1
The decor was lovely. The bathroom was the highlight. I loved the bath and shower. Lovely carpet and wardrobe. Loved the robes. Shampoo smelled lovely. Location excellent, just round the corner from the town.
There were a few stains on the bathroom curtains and the footstool, hallway stair carpet is very dirty, as you come in . The duck feather quilt and pillows were uncomfortable, and no staff to ask for synthetic. Bed was really squeaky. Would have liked extra coffees and sugar.
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Armando
9.1
9.1
I loved that the bathtub was placed in the main room! Over all it was a beautiful room and it was very clean and tidy. It was also easy to access the building and the room itself following the instructions provided in the text message sent to my phone. The person doing the cleaning was very friendly and easy to talk to.
Two of the blinds were a bit broken but it really wasn't a big problem for me. The only thing I really missed was a fridge for storing some cold water and medicines in.
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Andrew
9.1
9.1
Very easy to find central location just about 400 metres into main part town and the abbey/gardens, so main attractions museum etc easy to walk to as were restaurants and pubs. Large room , comfortable bed with large bathroom with bath and shower. Room and bedroom spotless, good Wi-Fi reception. Entry code given to lock to retrieve the key to main door and room door. Plenty parking on site. Large windows so nice and bright as sunny day. I’m
The room was at the front of the house so was quite a lot of traffic noise in the morning
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Karen
8.2
8.2
We thought the property was great and the girl even let my sister in law in her room early which was great as we were going to a wedding. The beds were really comfortable and had a great nights stay and we all liked the individuality of the rooms. We got a great deal through booking.com and we were happy to pay that price however if I was booking direct with the hotel I would not pay the price advertised as I feel it is very expensive and I know it is close to the town ect however just feel the deal we got on booking.com was better value to our family.
I would say the Templeton Room needs lights as the two lamps were just not enough to make the room a bit brighter.
Attractions
St. George’s Distillery
16.4miFitzwilliam Museum
25.5miTrinity College
25.5miKing's College
25.6miKing's College Chapel
25.6miRiver Cam
25.6miBridge of Sighs
25.6miUniversity of Cambridge
25.7miMathematical Bridge
25.7miQueens' College
25.7miHarwich International Port
30.8miAttractions
St. George’s Distillery
16.4miFitzwilliam Museum
25.5miTrinity College
25.5miKing's College
25.6miKing's College Chapel
25.6miRiver Cam
25.6miBridge of Sighs
25.6miUniversity of Cambridge
25.7miMathematical Bridge
25.7miQueens' College
25.7miHarwich International Port
30.8miAirports
London Stansted Airport
32.3miNorwich International Airport
38.1miLondon Southend Airport
46.7miLuton Airport
52.8miLondon City Airport
58.5miFree Private Parking
Free wifi
Non-smoking rooms
Private Bathroom
Free toiletries
Parking On Site
Accessibility
Upper floors accessible by stairs only
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Linens
Cleaning Services
Daily housekeeping
Food & Drink
Tea/Coffee maker
Front Desk Services
Express check-in/out
Invoice provided
General
Designated smoking area
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Media & Technology
Flat-screen TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Smoke alarms
Safety features
First aid kits available
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Cot upon request
bed.cribPrice
3+ years
Extra bed upon request
$19 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
This property accepts cash only.
Is vehicle parking offered by The Northgate?
Yes, guests staying at The Northgate can park for free on the private on-site parking lot, and no reservation is needed.
Which room categories can I book at The Northgate?
The Northgate hotel offers Standard Rooms, Suites, and Family Rooms. Occupancy varies depending on the room type, with some accommodating up to 4 guests. All rooms are non-smoking and feature a range of bed sizes including single, double, queen, and king beds.
How can guests spend their time at The Northgate?
Guests at The Northgate can spend their time enjoying leisure activities such as exploring the pet-friendly accommodations, making use of the private parking, and relaxing in the non-smoking rooms with private bathrooms. The hotel offers complimentary toiletries and on-site parking for added convenience. With these amenities at their disposal, visitors can unwind and recharge in a peaceful and comfortable environment, making their stay enjoyable and relaxing.
Are both cash and credit cards valid payment options at The Northgate?
Yes, at The Northgate, both cash and credit cards are valid payment options. You can pay with cash as well as with Mastercard, American Express, and Visa.
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