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+1-833-728-20414,006 reviews
From
$2514-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, GB
Reservations:
+1-833-728-20414,006 reviews
1/54
From
$251Call for great rates
+1-833-728-2041Pet Friendly
Free wifi
Spa tub
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Elevator
Welcome to The Coal Exchange Hotel, a charming 3-star hotel located in Cardiff, United Kingdom. With its convenient location just 1.1mi from the city center, you'll have easy access to all the vibrant attractions and entertainment that Cardiff has to offer.
This pet-friendly hotel offers an array of amenities to ensure a comfortable and enjoyable stay. Start your day with a delicious breakfast provided by the hotel. Stay connected with the free WiFi available throughout the property. Relax and unwind in the hotel's spa tub after a long day of exploring the city. The Coal Exchange Hotel also offers a 24-hour front desk, non-smoking rooms, a bar, elevator, and room service for your convenience.
With over 4000 reviews, The Coal Exchange Hotel has garnered a solid reputation for its excellent service and comfortable accommodations. The hotel offers a range of room options to suit every traveler's needs. Whether you're visiting Cardiff for business or leisure, The Coal Exchange Hotel is the perfect choice for an unforgettable stay. Prices start from just $251, making it an affordable option for all travelers.
Book your stay at The Coal Exchange Hotel and experience the best of Cardiff hospitality.
When it comes to dining options, The Coal Exchange Hotel has you covered with its on-site restaurant, Culleys Kitchen & Bar. With a variety of ambiances, including family-friendly, traditional, modern, and romantic, there's something to suit every mood and occasion. Whether you're enjoying a family dinner, a romantic date night, or a casual meal with friends, Culleys Kitchen & Bar provides delicious meals in a cozy and inviting atmosphere. Indulge in a range of dishes prepared with fresh, local ingredients, and pair your meal with a drink from the bar. With Culleys Kitchen & Bar just steps away, you'll never have to wander far for a satisfying dining experience.
To make your stay as convenient as possible, The Coal Exchange Hotel accepts cash as the preferred payment option. This ensures a hassle-free transaction process during your stay, allowing you to easily settle your bill and focus on enjoying your time in Cardiff. For added convenience, the hotel also offers room service, allowing you to enjoy a meal or snack in the comfort of your room if you prefer.
With a variety of room types available, The Coal Exchange Hotel has accommodations to suit every traveler's needs. From triple rooms and family rooms to double rooms and suites, there's a perfect space for everyone. Each room is thoughtfully designed with comfort and convenience in mind, providing spacious layouts and cozy amenities. Whether you're traveling solo, as a couple, or with a group, The Coal Exchange Hotel has the perfect room for your stay. Rest and relax in the comfortable beds, enjoy the room's modern amenities, and wake up refreshed and ready to explore all that Cardiff has to offer.
Experience the warm hospitality of The Coal Exchange Hotel and book your stay today. With its exceptional service, comfortable accommodations, and convenient amenities, this charming hotel is the ideal choice for a memorable stay in Cardiff. Start your day with a delicious breakfast, explore the vibrant city, return to the hotel and unwind in the spa tub, and end the day with a delightful meal at Culleys Kitchen & Bar. Your Cardiff adventure awaits at The Coal Exchange Hotel!
Closest airports
Cardiff Airport
8.9miBristol Airport
20.2miExeter Airport
51.7miGloucestershire Airport
52.3miPet Friendly
Free wifi
Spa tub
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
Wheelchair accessible
Upper floors accessible by elevator
Bathtub
Private Bathroom
Triple Room - Disability Access
1 Twin Bed
1 Double Bed
420 sqft
Private Bathroom
Flat-screen TV
Upper floors accessible by elevator
Shower
x3
+
Experience comfort and accessibility in our spacious Triple Room - Disability Access, featuring a private bathroom, flat-screen TV, and easy elevator access. Perfect for families, the room accommodates 3 adults and 2 children, ensuring a cozy stay for all.
Family Room
3 King Size Beds
645 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x6
+
x5
Our spacious Family Room is perfect for a large group or family, offering 646 sqft of comfortable accommodation for up to 6 adults and 5 children. Enjoy the luxury of three king-size beds, a spa tub, private bathroom, flat-screen TV and other great amenities.
Double Room
1 Double Bed
290 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
+
Welcome to our spacious and comfortable Double Room, perfect for a relaxing stay for two adults and one child. Enjoy the luxurious amenities including a spa tub, private bathroom, and flat-screen TV, while taking advantage of our convenient location and easy accessibility by elevator.
Standard King Room
1 King Size Bed
310 sqft
Private Bathroom
Flat-screen TV
Upper floors accessible by elevator
Shower
+
Indulge in comfort and convenience in our spacious Standard King Room, perfect for a couples getaway or a small family retreat. Enjoy the luxury of a private bathroom, a flat-screen TV, and the ease of upper floor access with the elevator.
Presidential Suite
1 King Size Bed
805 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
Indulge in luxury in our spacious Presidential Suite. This elegant suite features a spa tub, private bathroom, and a plush king size bed. Retreat and relax in style with the amenities of a flat-screen TV and a bathtub, making it the perfect choice for a romantic getaway.
King Room
1 Queen Size Bed
345 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
+
Experience true luxury and relaxation in our spacious 344 sqft King Room, designed to accommodate 2 adults and 1 child. Unwind in the spa tub or enjoy your favorite shows on the flat-screen TV, all while enjoying the comfort and convenience of our private bathroom and queen size bed.
Quadruple Room
2 King Size Beds
420 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x4
+
x3
Welcome to our spacious Quadruple Room, featuring 420 sqft of stylish and comfortable space. Ideal for families, this room comfortably accommodates 4 adults and 3 children, with two king-size beds. Treat yourself to relaxation in the spa tub or unwind with a movie on the flat-screen TV.
Triple Room
1 Twin Bed
1 Double Bed
290 sqft
Spa tub
Private Bathroom
Bathtub
Flat-screen TV
x3
+
Introducing our spacious Triple Room, perfect for families and groups, with a generous size of 291 sqft. This room comfortably accommodates 3 adults and 2 children, offering a Twin bed and a Double bed. Enjoy the luxurious amenities including a spa tub, private bathroom, flat-screen TV, and more. No smoking allowed.
8.3
4,006 reviewsFrom
$251Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Steven
9.1
9.1
beautiful old building tucked away in Cardiff Bay and the rooms were spacious and decorated with great style. Jacuzzi bath was huge and an unexpected treat, and the breakfast was very good.
on arrival the staff were not particularly friendly or welcoming and demanded to see photo ID. I don’t normally carry anything and explained I’d prepaid the room and was with a party of 8 people for an event there. We then had to listen to a nonsensical tirade about pickpockets- none of which was relevant! awful start, then made more irritating by being presented with a TV remote in a plastic bag which MUST be returned on departure. Really? Very odd experience and not befitting a hotel claiming to be high class.
🇬🇧
Marion
9.1
9.1
The hotel is a magnificent old building in the process of being restored. All the rooms are huge. Breakfast was served where the vaults had been when the Exchange was functioning to protect the money exchanged for the deals on coal and steel. The staff are immensely proud of the history of the building, and there are information boards and photos of the Exchange's heyday. The Exchange floor is in a vast panelled hall with chandeliers. The bedrooms are converted from the various offices of businesses that trade on the Exchange. The beds are comfortable and the bathroom - to our surprise - had a jacuzzi bath and rain shower.
The Cardiff Bay area is in the process of being revitalised, and there are a number of buildings that still look a bit sad, but the area is definitely up and coming. The Millennium building is five minutes away and is amazing. There are plenty of places to eat and lots to see.
🇬🇧
Daniel
8.2
8.2
What a stunning and imposing building! This was my first visit to Cardiff and was delighted to find this hotel on Booking.com. The check-in experience was hassle-free and the staff at the hotel were delightful throughout my stay, particularly the young man at Reception. The bedroom was well-appointed and I loved the jacuzzi bath - an unexpected treat! The bed itself was incredibly comfy and it was lovely to be in a room with so much space. Breakfast was served in the most beautiful setting and there was so much choice on offer for guests. Special dietary needs were catered for impressively. Staff in the dining room were so attentive and made sure that guests were well catered for in the mornings. I would recommend The Corn Exchange as a place to stay for visitors to Cardiff.
The housekeeping in my bedroom was poor. On arrival, I discovered that the toilet seat in the bathroom was broken and that there were some cleaning issues in the bathroom and bedroom. As the cleaning issues persisted, I had no option but to report them to Reception. The young man at Reception made it his mission to capture images of the issues, address them himself and apologise on behalf of the company. I was very impressed by the professional way in which he resolved the issues during my staff.
🇬🇧
Sharlene
9.1
9.1
Staff were really helpful and friendly, nothing was too much. The hotel looks gorgeous throughout and was really clean. Breakfast was amazing so much choice: cooked full English as well as a massive continental. Location was great in regards to the mermaid quay just a short walk down the road, we also walked into town which was a leisurely walk but when got a taxi in the evening it was less than £6 so really reasonable and the hotel have a taxi firm they use where you can get a taxi within 10 minutes.
Our room looked really decadent, however, it was very dark and there was no full length mirror. I overheard another couple saying the same so don’t think it was restricted to our room and sadly not much light coming through the windows as in built up area. They had a few lamps in the room which were really needed and although these issues wouldn’t stop me booking again but I think it is something that needs addressing as I wouldn’t book if I was away with a group of girls. Our room had a wet room which was fine as we did chose a room with disability access so knew this when booking, however, the floor wasn’t very level and the drainage poor which resulted in puddles the opposite side of the room which didn’t disappear unless mopped up with a towel.
🇬🇧
Luke
10
10
Booked this for my fiancés birthday, stayed in one of the president suites and cannot rate these enough! Very spacious room! Huge bed! And also a Spa bath that you can kick back in and have a tin or 2 in absolutely perfect 👌🍺. We ordered some room service in and that did not disappoint either, highly recommend the anti tapas for anyone who is a fan of delicious food because this was 10/10! Had a cracking nights sleep in the gloriously comfortable bed 🛌 we had the choice then of continental and cooked breakfast in the morning which was also really good this was self serving and had very good ingredients not cheap stuff used which is nice to have 👌 good tasting coffee also not that purified junk. Staff were all amazing and could not do enough for us from start to finish!
The heat, despite having 2 fans on and keeping the window open not sure what it was or if it was just the building holding heat but it was roasting.
🇬🇧
James
9.1
9.1
The room was excellent - really much bigger and better than expected. Two king size beds, a jacuzzi, and some nice antique furniture. The hotel has real character, and the staff were excellent - we arrived at 9.30, intending to drop off our bags and check in later, but the guy on reception allowed us to check in immediately and go to our room. The breakfast was also exceptional - a buffet, but kept fresh and topped up regularly. Nice sausages! The bathroom is also spacious, and the toiletries are good quality. The overall ambience of the public areas is great - the Coal Exchange was, in its day, a monument to the wealth of the city, and that has been well preserved by the current owners.
There's nothing they can do about this, I think, but the stairs are hard work! If you have difficulty with stairs, ask for a ground-floor room. Also, the room got pretty hot, and there's no air conditioning: since it's a listed building, I doubt if there ever could be AC, but there are big fans in the rooms.
🇬🇧
David
9.1
9.1
Located inan historic building in the bay area of Cardiff, the Coal Exchange provides luxurious accommodation at a price most of us can afford. The entrance set the scene and the staff on reception were all keen to inform us of the history of the building - one of the most important in Victorian Cardiff, if not the world which was so reliant on coal. Due to the size of the building, our room was quite a trek from the lifts and stairs but this just gave us more time to explore the fantastic great hall. The room was extremely comfortable and spacious and facilities were as expected. The breakfast was superb - lots of choice and high quality. One of our friends who was born and brought up in the city was excited to visit the building and the staff were more than happy for us to wander with her to find the historic parts.
If you have limited mobility, ift would be worth requesting a room near to the lifts. Wev didn't mind the walk but some may struggle.
🇬🇧
Emily
8.2
8.2
The hotel and restaurant were both great, well decorated and the staff were lovely. The food was to a great standard both for dinner and breakfast! We loved the jacuzzi bath and the room overall was lovely. Really happy with the stay overall and would return and recommend :)
The room could have been slightly better cleaned, dusty headboard and some stray hairs, for example. There could be some small maintenance to keep the decor to a high standard, for example the curtains were partly broken and the seal round the bath frame was on its way out. Also, the towel rail and toilet roll holder should switch positions.
🇦🇺
Adela
8.2
8.2
Breakfast was very good large variety of fruit, cereals, pastries, hot dishes etc. The room was spotless. There is a full size spa bath with shower overhead. The toiletries provided are of good quality. Staff incredibly good. The on-site restaurant serves good food in ample proportions. Very well stocked bar. Well positioned - can get to city centre by walking, sea ferry or light rail.
The hotel has great atmosphere. The only thing I found to be a problem was the lack of cooling in the room - but then I feel the heat badly. It was very humid outside and , unfortunately, the fans provided did little to remove the stuffiness.
🇨🇦
Sheree
10
10
I stayed here twice during my recent trip to Cardiff and the hotel location is great as nice and quiet & safe ( 24 hr reception staff ) but it is still close to Mermaid quay which can be busy with tourists - staff were amazing , especially Shannon at reception , all staff are very helpful if you need anything , it is 5-10 mins by taxi from Cardiff Central train station Loved the historic building, great buffet breakfast , and great service with pleasant staff . I loved my room , very clean, so spacious , with high ceilings ,nice big bathroom with rain shower , and lovely furniture . Cool enough with a stand up fan , plus tall windows , so nice and bright . There are many restaurants & a few pubs to choose from , small shops etc nearby . You can take the Aqua bus from the waterfront right into Bute Park ( get a little history lesson at the same time ) or Penarth , plus other boat tours . Nice walks also . I would highly recommend this hotel and will return soon !
The only thing would be the wifi sometimes was a bit slow when in my room- but it is a very old building with thick walls , this was not a huge issue for me .
Attractions
Techniquest
0.2miNorwegian Church Arts Centre
0.3miPrincipality Stadium (Millennium Stadium)
1.1miCardiff Castle (Castell Caerdydd)
1.3miCardiff City Hall (Neuadd y Ddinas)
1.4miNational Museum Cardiff
1.5miPenarth
1.9miLlandaff Cathedral
3miBarry Island (Ynys y Barri)
6.6miCaerphilly Castle (Castell Caerffili)
8miCheddar Gorge
21.4miBrunel's SS Great Britain
24.1miSmoke & Mirrors
24.5miTintern Abbey
26.5miGlastonbury
30miAttractions
Techniquest
0.2miNorwegian Church Arts Centre
0.3miPrincipality Stadium (Millennium Stadium)
1.1miCardiff Castle (Castell Caerdydd)
1.3miCardiff City Hall (Neuadd y Ddinas)
1.4miNational Museum Cardiff
1.5miPenarth
1.9miLlandaff Cathedral
3miBarry Island (Ynys y Barri)
6.6miCaerphilly Castle (Castell Caerffili)
8miCheddar Gorge
21.4miBrunel's SS Great Britain
24.1miSmoke & Mirrors
24.5miTintern Abbey
26.5miGlastonbury
30miAirports
Cardiff Airport
8.9miBristol Airport
20.2miExeter Airport
51.7miGloucestershire Airport
52.3miCulleys Kitchen & Bar
Ambiances
Family Friendly•Traditional•Modern•RomanticPet Friendly
Free wifi
Spa tub
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
Wheelchair accessible
Upper floors accessible by elevator
Bathtub
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Kids' meals
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
General
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Media & Technology
Flat-screen TV
TV
Physical distancing
Cashless payment available
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
From
$251Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
This property accepts cash only.
When are the check-in and check-out times for The Coal Exchange Hotel?
Rooms at The Coal Exchange Hotel become available for check-in at 03:00 PM and guests are requested to check out by 11:00 AM.
How much does a stay at The Coal Exchange Hotel cost?
The entry-level price at The Coal Exchange Hotel is $251. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at The Coal Exchange Hotel?
The Coal Exchange Hotel offers a variety of room types including Triple Rooms, Family Rooms, Double Rooms, Standard King Rooms, Presidential Suites, King Rooms, and Quadruple Rooms. All rooms have a no smoking policy. The room sizes range from 291 sqft to 807 sqft. The occupancy of the rooms varies, accommodating anywhere from 2 adults and 1 child to 6 adults and 5 children. The bed sizes include Twin, Double, King, Queen, and King size beds.
What are the main attractions at The Coal Exchange Hotel?
Guests at The Coal Exchange Hotel can spend their time enjoying the various leisure amenities available. They can relax and unwind in the spa tub, allowing them to rejuvenate and destress during their stay. Additionally, guests can socialize and have a good time at the hotel's bar, where they can enjoy a variety of drinks and beverages.
For dining options, the hotel features a restaurant called Culleys Kitchen & Bar. This restaurant offers a range of ambiances including family-friendly, traditional, modern, and romantic, providing a dining experience suitable for different preferences and occasions. Guests can enjoy delicious meals and drinks in a setting that suits their mood and atmosphere they are looking for.
Overall, the leisure amenities and dining options at The Coal Exchange Hotel provide guests with opportunities to relax, enjoy good food and drinks, and have a memorable stay at the hotel.
Does The Coal Exchange Hotel have on-site restaurants?
Yes, the hotel has a restaurant on site called Culleys Kitchen & Bar. The restaurant offers various ambiances including family friendly, traditional, modern, and romantic.
Which payment methods are supported by The Coal Exchange Hotel?
The Coal Exchange Hotel only accepts cash as a form of payment.
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