Staff very friendly and helpful Beautiful Christmas decor Warm, inviting atmosphere Breakfast was excellant Bed was very comfortable

On entering the room, the first thing i noticed was the brown bed base on show. This to me should never be on show. It should be covered, for example with a valance sheet. Could not unsee it, was old and tired looking. Our view from the window was facing a brick wall/roof. Now i know we paid a low rate for the room but the hotel had low occupancy, i think we were the only guests staying ( bad weather) surely they could have put us in their best room, surely not all the double rooms have a view of a wall!! Show the best that you have to offer when available No bar service after 10.30pm, not even for residents!!! Arrived late in the evening, would have loved a night cap

All the meals are very good. Meals are served in the bar which is very comfortable and looks out over the grounds. All the staff in the hotel are friendly, helpful and smiling. Our room was maybe a little smaller then we would normally expect but it was very comfortable. The room was beautifully clean and nicely located in the hotel.

There was nothing we could say we didn't like.

Lovely place to stay, food was great,staff were brilliant

Don't think the room had been checked properly before we got there,sinks in the bathroom were dirty with toothpaste etc and the counter were the sinks were had makeup Powder on them, some of the lights in the suite didn't work bulbs out etc, bedside cabinet had a large crack in the glass,bit dusty and cobwebs, but we would definitely come back it was a lovely suite and staff were really good and the food in the restaurant was great, just think maybe the room hadn't been checked or cleaned properly

The location is very nice and only 30 minutes from Belfast on a good run. Staff were very friendly and breakfast was tasty.

The beds were uncomfortable (but that is a personal preference) The room was dusty, floor needed cleaning, coffee and tea options are cheap and a bit lacklustre. One male member of staff in the evening (around 9pm) on duty 11th January seemed miffed I wanted to order two drinks at the completely empty bar. Wouldn't crack a smile. Yogurts at breakfast were 7 days out of date and not kept cold (pop them in ice at least)

Beautiful setting, staff very courteous and friendly. We walked on the beautiful serene grounds and took lovely pictures. Breakfast was so good, so delicious. Room is so clean and lovely. Everything is just just fab. I will definitely come back, again. Thank you.

I cant think of anything not to like about the place. The whole place is just beautiful and service exceptional.

Such a fantastic hotel with great rooms and amazing food. We have stayed many times and are always made welcome by the friendly staff. We would highly recommend it for a relaxing break.

Nothing

It was a lovely gracious building, I thought the breakfast was the best of everything beautifully cooked and served, v clean and comfortable, the staff were helpful and pleasant, especially the v tall male waiter on Friday evening and the female member of staff at breakfast on Saturday, and the path through the grounds was a good effort on the part of the hotel. Thanks for everything

I thought the rooms and building cleanliness was excellent. It was easy to find and conveniently located.

Price was a little steep but considering the prices of hotels in general it wasn't too bad. It was a bit out of the way to access without a car or access to public transport.

Breakfast was really great, freshly made pancakes each day. The dinner meal was superb and delicious too. The location and scenary filled with beautiful gardens was perfect.

The shower, toilet were unclean. Not cleaned thoroughly. I asked for this to be attended to but not much of a difference on the second day.

the staff are happy and friendly. the food was amazing. the rooms were clean. the view from my room was amazing. after work there is a nice space to have a walk and relax. lots of parking. beer was good to.

the cleanliness of walking to room could do abit better. staff during eat need to be abit more considerate while eating stop asking if food is nice and do i have everything. breakfast staff to be punctual as waiting to be sitted.