Breakfast was continental . Fresh, plentiful and with excellent coffee. There were plenty of seating and tables comfortably arranged. One of the greatest assets of this property is one of their staff. Kevin ,who manned the front desk, assisted with directions, provided valuable local information concerning hikes,parks, and restaurants and was always available . He was able to manage that exceptional combination of professionalism and genuine friendliness. This establishment would not be the same without this gentleman.

Directions on the internet for parking for unloading and parking during the stay.

This was just a convenient overnight stop as I was attending a function in town. All the staff we met were extremely efficient and helpful and nothing was any trouble. Was pleasantly surprised that all guests could have a continental style breakfast as this was not indicated in the original booking. It was basic but more than sufficient and was very welcome. This is an older hotel but very well presented. Our room was very well sized and we actually had a sea view. Bathroom was also well sized with a shower-in-bath. Altogether, a great stay.

Only minor criticism was lack of pillow size variation. All the pillows in the room were big so could not match my usual sleeping position. Some intermittent extraction fan noise from other room(s) was apparent through the night.

The room was lovely and cosy and we were given room 201 which had a beautiful view right up the Main Street. Great location, so handy to everywhere and free parking nearby. The beds were very comfortable. There was coffee, tea, biscuits and milk sachets all handy in the room. Kevin and his dad were so obliging, friendly and couldn’t do enough for you. We always like ice with our drinks in the room (which is what we sometimes miss with staying in a hotel), but Kevin was more than happy to give us some ice. Good selection of continental breakfast in the morning, but only thing we missed was a cooked breakfast.

Only thing missing in our opinion was a cooked breakfast - other than that we were more than happy with everything else and would stay here again and would recommend it :)

The staff were brilliant. Friendly and couldn't do enough for you, they made our stay so much more enjoyable. The location was great for us as we did not have a car and it's practically next to public transport. Clean and large room wi5h a great view of the beach. The hotel has been updated.

No parking, which was not a problem this time round as we didn't hire a car, but may prevent us booking in future if we did. Otherwise, I would totally recommend this place.

Central location, lovely rooms, clean and staff very helpful and went out of there way to make us feel welcome. Had 5 rooms booked for bank holiday get together with friends to walk up the mountain and our stay was great. Lovely continental breakfast to start the day, hotel bar for drink to end the day. Nothing too much trouble from arrival to check out 🙂

Would have liked cooked breakfast option but continental provided had plenty of good selection of food so was fine.

The room was perfect for our needs (double & 2 singles in adjacent room), great location beside Slieve Donard. The staff were fantastic. Kevin in particular. Newcastle's one way system can be stressful when parking, but Kev was so friendly and helpful,, giving great parking instructions when I rang (twice). Also, I let my earphones in the room, and Kevin kindly posted them to my house. Outstanding customer care.

Bathrooms a bit dated - but added to the seaside charm

The hotel is lovely. Very friendly welcome the beds are comfortable and the place is very clean.. Complimentary breakfast which consists of cereal, toast, fruit and other bits not a fry which I don't like anyway.. Great location

There were two loud people talking the 1st night we were there felt like they were roaring thankfully they were away the second night apart from that everything was perfect will definitely be back 😁

-Staff were all delightful and could not have been any more friendly, helpful and welcoming -Hotel was very central and everything in the room was comfortable and spotlessly clean -Breakfast was excellent with big variety to choose from

-Walls were a little thin between rooms -Windows could have opened more fully for summer (but fine for cooler weather!)

Staff went above and beyond. Nothing was too much trouble. They even went to the effort of putting rose petals in our room for our anniversary. Also provided dog beg/blanket and water bowl for our dog. Service was excellent and hotel was spotless.

If I was really being fussy and had to choose, the decor could have been slightly more updated but honestly did not bother me in the slightest.

Staff were extremely friendly and helpful, the room was clean and comfortable, the breakfast was lovely with plenty of options to choose from and the location was perfect.

The only issue we encountered was quite loud noise from outside. Between people, cars and early morning construction it was quite difficult to sleep. Not the hotels fault though!