Very comfortable bed, and a lovely bath provided which was much better than my bath at home

Felt more cramped compared to others. We had booked a king room but got put into a family suite because apparently its booking.com they place us in the rooms. My sister was staying and she got an upgrade - she is on the loyalty scheme but her level was the same as ours (level 1) and she got an upgraded room for cheaper whilst we felt as if we got a downgrade. I blame booking.com for this, the hotel staff were lovely and accommodating and even gave us a free bottle of champagne. Booking.com should have no say on who gets upgrades and priority.

Staff so very welcoming & accommodating, thank you. Very clean & a great location to explore Clitheroe centre & castle. Coming back after the lounge closes means using the fire escape but it takes you to the ground floor of the hotel side of the property. There are 2 hotel floors.

All the stairs, not accessible friendly. It’s a 150 year old property but didn’t expect so many stairs to get to rooms on the first floor of the hotel, excluding those if going up to the hotel side from the lounge area on the ground floor of the property. There’s 3 floors, ground is the lounge, floor 1 & 2 hotel rooms with stairs to them. Hard for elderly & those with mobility issues.

Great size room, lovely decorated and nice little touch with the cookies. Fantastic location and great you can park there too. Really friendly staff who were very helpful.

We couldn't close the bathroom window when we got back, I think it was due to the paint, so it made the room really cold, plus it was very windy that night. I had to close the bathroom door all night but it kept rattling due to the wind. The large bedroom window also rattled a lot when windy, we ended up shoving packs of tea down the sides to stop it - that actually worked. Please also get rid of the bathroom toilet dispenser and just have a toilet roll holder perhaps? The roll was that tight you couldn't turn it properly and ended up just ripping tiny pieces of paper at a time. We ended up just asking for another toilet roll to put on the windowsill. You can't take it out of the dispenser as it has a locking system.

It is very close to the railway station. I arrived late, just after 10pm, and the young man covering the bar was very helpful and informative, even though dealing with the accommodation side of the business is not what he usually does. They give you a carafe of water with lots of ice and fresh lemon and lime slices, on arrival, and that's a really nice touch. The room was clean, and quiet from the inside of the building. The shower worked well. I appreciated that it wasn't too warm - 19C - in the room when I arrived. usually when I arrive at accommodation the first thing I have to do is turn off heating and open the window, but this room was at a very good temperature for me.

The kettle in the room was low powered and slow to heat up and the cups supplied are quite small - no decent sized mug of tea! The noise from vehicles outside was quite high, especially in the morning.

We received free upgrade to a suite. There is a small private car park at the rear which we just about managed to squeeze onto. This is free and therefore better value than some other hotels in the town where have to pay to park overnight. The staff were exceedingly helpful and friendly.

Not so much did not like, but it is worth knowing that the rooms are located over a pub and additionally it is on quite a busy junction opposite the railway station and therefore some noise in the rooms is to be expected and tolerable for a short stay.

Room was nice but overpriced for what it was. Staff were great, well the 1 young lady on reception that is

It was far to expensive for a room above a pub and the fact they couldn't provide breakfast. You had to go to a different coffee bar across the road with a voucher, a busy road on a junction/roundabout with no crossing point was ridiculous. Wouldn't stop there again. Also the stairs to the rooms were horrendous and didn't notice a lift.

The pub and hotel were lovely, it's in a great location and the staff were extremely friendly and helpful. Theres a good range of beers and wines and the food was very nice. All in all we had a great stay at station lounge and will definitely be returning in the future- thanks Reece and the team for a great stay! 😀

No issues really, and not a problem for us but I guess if people had mobility issues the stairs upto the top floor rooms might be a problem for some.

Really nice, friendly staff and comfortable rooms (although ours was small). Shower but no bath, not a problem for us but may be for some. Biscuits, crisps and usual tea/coffee-making facilities, and staff brought us fresh carafe of water without us asking. Great location in town, couldn't be nearer the station. Would recommend and would use again.

The bed was too soft for me but that's personal preference. Would have loved a bath but for the price I can't complain.l!

The staff were great and we got to check in early which was great

The breakfast across the round in a cafe I've had better and we ordered 2 pops that we had to pay for which we did but then as we left another waitress shouted at us when we left saying we hadn't paid for the extra drinks which made people look at us! Like we wouldn't pay for 2 drinks??? Was quite embarrassing.

We couldn’t fault the property, from the minute we walked through the door we were treat really special. We got drinks on arrival and we got a free upgrade and the suite was amazing, didn’t really want to leave. There were 5 of us for a hen party, and we went into the bar to meet the rest of the girls, we had food and the service was great from start to finish, would definitely recommend it.