Comfortable, clean, pretty, handy, tasty and good value. All round a good choice on several fronts. Pleasant staff who smiled and served me my breakfast promptly on a Sunday morning. Close to town, quiet and charming. A comfortable bed and an immaculately clean shower room with a great walk-in shower. I was in a rear room with its own direct access door and I could park right close to the room. I was pleasantly glad to have chosen Rivendell, because there were a lot of unkind and critical reviews and frankly they seem very unfair given the quality of this guest house, the kind service of staff. I would stay again without any hesitation and think it suits any type of visitor, singles, couples or with a family. Nice smart gardens and ample parking.

The key entry by phoning wasn’t an issue for me and it seems a very good system, but the instructions I was given were not clear. I was told I was in room 10 which was at the back. It wasn’t clear what they meant. I wandered around inside finding an office, a kitchen and a breakfast room looking for a room at the back. I rung back and said I didn’t understand the instruction. It was outside the building and entered by the rear of the building by its own door. It was to the rear of the building. It was dark and scary to walk without lights around to the rear side of Rivendell. Automatic lights did come on, but I didn’t know they would, so it was a little perturbing. This is my only issue, everything else was perfect!

The property was clean and tidy, room was lovely and spacious and in a great location. The bathroom was across the hall from our room and although we were the only ones with access to it I did have to call and check and it stated shared bathroom on the room. This wasn’t a problem for us, very spacious bathroom, clean and tidy. Check in was easy, call the number and get your code to access the key box then you can enter the property, if you would like a staffed facility this isn’t the place for you however it was no issue at all for us. Bed was very comfy, all round we had a good stay.

We were staying for a wedding and we’re getting ready at the hotel, within the guest handbook it states no outside food can be eaten in the room or the building. I completely understood the tool aspect as this can cause issues however it would have been ideal if we could have brought something in and had it in the breakfast room rather than going out and eating it in the car(could have went to a restaurant but we wanted a quick take away). The room was lovely and the bathroom was great only issue was the shower head doesn’t stay up, something to look at but other than that we didn’t have any problems.

Amazing breakfast, the two women who run it are friendly and considerate, clean room, hot water, TV and kettle worked. Just what I needed for a quick stop.

Check-in — when you arrive there is a lockbox with the keys in it and a number to call to get the code. The owner didn’t pick up because my number was foreign, so I waited around 30 min until another guest helped me reach him. I was there at 2pm.

Rivendell really is a little gem of a place. The location is brilliant for both Dumfries town and for travelling around the local area. The staff are all very friendly and helpful. I also found it brilliant value for money. I really would highly recommend this hotel to anyone looking for accommodation in or around Dumfries.

I didn't actually find anything wrong with my stay at Rivendell.

Very comfortable beds. Ample parking. Easy to find too. The heating was on in the room which was a lovely touch on a cold November night. Also it was great to have so many milk cartons for tea - plenty for a perfect cup! Thank you.

The only things were; hairdryer didn't work and I couldn't find the ironing board. Not big issues really as we managed without.

Accommodation was fine; clean and comfortable although the room was smaller than we thought. The staff were extremely friendly and helpful. Breakfast was excellent.We would happily return if we stayed in a different room

There were however 2 upright chairs in the room which are quite dangerous to sit on and badly require fixing or replaced.

Great stay as always , all rooms have its characters and particular enjoying our four posted bed this time. Thank you 😊

N/a.. we thought the room was a bit cold at night (late check-in) but only realised during the day that one of the wine was not closed properly!!! The room is amazing, love it!

The accommodation was very clean, tidy and comfortable. The staff were very friendly and helpful. The breakfast was excellent. Would definitely recommend to my friends and family. Will be back for another stay.

Not ensuite. The one and only down side.

Friendly staff and the rooms are big. Breakfast was great.

Can't say anything negative. So satisfied with my stay.

Parking, quiet location, value for money, warm everywhere and excellent breakfast.

Mattress was a bit uncomfortable but this can be found in majority of places