Perfect location

On arrival I had asked if it was ok to check-in at 2:30,the member of staff repeatedly said not until 3pm. Despite being able to see my receipt at the top of the pile. Eventually he agreed. I've worked in the hotel industry and I know there's no problem checking in at that time if rooms are ready. Also why is Photo ID required?

Ideal location walking distance of the town near the britainna pier staff helpful and friendly got free parking permit just outside the hotel which is a bonus room was lovely , comfortable bed and cleaned every day .hotel clean from reception bar and dinning area

The only thing was the shower it was in the bath and no handrail to help get in and water was hard to control it went from really cold to boiling hot in seconds

Clean and functional, nice bed and breakfast. Good housekeeping and breakfasts were nice (had to ask for vegetarian, but provided for). Clean and recently modernised hotel. Large OAP coach trips seem to be this hotels main income, which is fine. The breakfast room was large enough to accommodate large numbers of people (albeit a bit stuffy as no air con and no open windows). Staff are helpful, polite, and welcoming. All lights in room working and in ensuite bathroom (in some hotels, this is often overlooked, but not in this one). The hotel has a very old lift, but it is functional and useful for people with mobility needs. Someone on reception until 11pm and night porter on duty, so access anytime day or night.

In the hot weather the rooms were very hot and stuffy. Windows open wide, but no fans in the room (which would have been welcome, rather than a hairdryer or clock radio!). Showers were functional but fixed to the top, so they could not detach. Sink was tiny and very awkward to use to shave. But these are just minor things as overall the hotel is very good and we would happily stay here again.

I didn’t have breakfast on site as I went out each day. It was central to the main shopping areas and all the facilities. I’ll definitely stay there again, as the room, beds, TV, coffee/TV making facilities, the en suite was top class. The manager, Amman, was very friendly and welcoming and had a great sleep. This is a hotel that’s clearly cared for and would recommend to anyone who is looking to stay at a quality hotel for budget prices.

The antisocial behaviour in the area and the presence of individuals who drink alcohol and smoke illicit tobacco and are sometimes are abusive and threatening.

Very polite staff bar lady was great, main man boss with glasses very polite humble. great breakfast. Expected to serve myself at a buffet but bonus of staff doing it like carvery style. although we was right in the centre tucked into a side road of all the fun, it’s very quiet great price for bank holiday. It served its purpose to be able to sleep ☺️

Decor and shower cubicle. needs updating and neatening in bedroom, tv small but i understand there wasn’t anywhere to but a larger one and still be able to view while in bed because of the room shape. Another guest has been smoking could smell. The issue was dealt with.

Manager & staff were friendly & helpful from the moment we arrived. The room was spotlessly clean & the en suite facilities were excellent. The parking permit was efficiently provided and was necessary, given the popularity of the on street parking. The location was excellent, with all attractions within walking distance. The breakfast was very good, with a great range of items on offer.

Only one fault, in that the hotel bar was closed due to an ongoing electrical problem. However, this did not detract from the overall standard of the hotel

We've stayed here twice now, both in family rooms, 1st time we had our older neice and nephew.. we were on the 3rd floor. No issues at all, really happy, amazing room size. This time we had our 16month old son and were on the 1st floor, room was a great size. We brought our own travel cot and it fit amazingly with still lots of space left.

The room we stayed in last was on the 1st floor, the corridor outside room was loud due to creaky floorboards. Everytime someone walked down the corridor it woke my child, this happened quite a few times. Walls are also pretty thin so could hear neighbours playing music and talking .. again waking child up. We would still stay here again but perhaps ask for an end of corridor room.

Great location, very friendly staff, excellent breakfast. Great value for money. The room was a good size and came equipped with tea and coffee making facilities along with a couple of bottles of water.

Building is needing a little TLC in places but was still clean and tidy. The bathroom was tidy but the bath and shower themselves were very tired and in much need of replacing/ upgrading.

Location, friendly staff, rooms were clean and warm with good facilities. Good size room. Centrally situated which was a massive bonus. With in easy reach of the town, promenade and local facilities

Double room did not have a double bed, the single beds were not very comfortable and when pushed together, they did not stay together. On street parking for a hotel of this size is a big let down. It was difficult at first to find a parking place.

The twin beds my son and I slept in were comfortable and firm. We liked the tea and water available in the room. The location was good for us and was only a short walk away from the seafront and pleasure beach, which was the main reason for our visit. The breakfast was well cooked and we enjoyed the buffet and orange juice.

The was no plug for the bath, but we were OK using the shower. Some of the seats in the dining room were worn down.