The breakfast waitress on the Saturday was amazing. Cheerful and friendly and went out of her way for us. I hope the youngsters on duty on the Sunday follow her example in time. :-) Loved the decor in the communal areas, especially the beautiful dining room. The location is superb - right next to the beautiful sandy beach. Were there to celebrate a birthday and my special requests were carried out, no questions. Big film and music fans so the link to the film Yesterday was our reason for booking.

No complaints at all.

The hotel is in a good location right next to the beach although there was nothing else of interest to us in the town - we ate dinner in the hotel each evening and the food was good, the service was efficient and friendly and the bar was lively. We chose room 108 rather than the suite next door and having checked that room during our stay were happy with our choice. In the late winter, it was a great stay for a couple of nights and close enough to the broads to take a boat out one day.

Everything was up to par.....

All staff were faultless. The rooms were very nice with everything you need. There was plenty of parking and the beach is literally a stones throw away. There was a very good choice from both the breakfast buffet and menu items with good quality ingredients used with very generous portions. Bar and restaurant meals also had something for all tastes and again excellent ingredients, portion size and price. The waiting service was very good. An excellent example of an art deco traditional seaside hotel and very popular with both day trippers and locals. Don't be fooled by the 3 stars. It's standards are definitely higher.

Room was fine, clean and plenty of coffee/tea facilities. Plenty of hot water.

Window a bit draughty in our room. Weather was very windy but was quite cold in room even with radiator on. Bath needed a handle on the wall to assist getting in and out.

Clean, friendly staff. Excellent position. Food was excellent.

The bathroom lighting was too dim, shower screen leaked, these we could cope with as it was just an impromptu visit but mattress was very uncomfortable, which meant my husbands sleep was disrupted and the next day (Sunday) we left early despite the still glorious weather to travel home as he was in so much pain.

Have been using the hotel for years, for staying and family meals/get togethers. Great place to stay, right on the beach, lovely local people. No large chain or corporate blandness here. Head and shoulders over local offerings. EV car charging on site a godsend as local area poor for charging

Nothing really- need in room coffee maker at this price point though, but minor.

One of the best we've stayed at. Staff were pleasant and helpful. There is a lift to the 2nd floor and 2 charging points for our electric car. It's a bit more expensive than our usual choice but the hotel, the position and view was perfect for us will save up and go again

Not a big problem but there are renovation works going on at the moment. It DID NOT affect our stay but thought you should be aware

The shower was great, the bed was comfortable and the staff were extremely friendly and helpful. The breakfast was generous in size and very well prepared. The weather was wonderful but I'm not sure what control you had over that!

We didn't like the stairs to the top floor but we were able to take the lift the the 2nd floor. The door into room 304 didn't close without a bang. The shower head could do with adjustment as it placed water at the back of the shower area and then it leaked onto the bathroom floor.

location and car parking brilliant. all staff friendly and helpful. gluten free menu. lovely freshly cooked evening meal. walking in shower. sea view room. felt comfortable in the hotel as a solo traveler.

the carpets throughout felt like they needed a deep clean. some of the paintwork in the stairway/corridors and windows and inside the lift were dirty/shabby. The website booking didn’t work so had to use third party booking.

Good size room, well equipped with everything we required. Bed comfy and got a very good nights sleep. Did wonder whether the seagulls would be noisy, but didn't keep us awake. Breakfast was superb. Got a table by the window with a view out to sea. Pleasant and helpful staff.

Room was a little tired. The electric heater looked damaged. The hotel car park was full although there are spaces in the very wide road out front.