It is a clean hotel, quiet, safe, with friendly staff, central to the city and across the road from the beach and all the amenities. We rented two rooms. The beds were comfy, many pillows and perfectly folded white towels available. There was a wardrobe, a TV, a kettle, a toaster, mugs, plates, cutlery in every room. There is free wi-fi. One of the rooms had a bit small window opening (the rest of it, two panels, is blocked) and it was warm at night (maybe a small fan would generally do for most people), but the other one was great, with a large open window, airy and light, with a big TV set. Other than that, everything was very good. Parking is free on the streets surrounding the hotel. We also spent days in nearby Hemsby, Lowestoft and Winterton that are on either side of Great Yarmouth as those beaches are sandy and Hemsby has a lot for families in a small spot and the hotel was a perfect location for going places like that. Norwich is also not that far. We would stay at the hotel again with no hesitation.

apart from a small window opening in warm weather in one room, everything was great.

Great location really close to the sea-front. Free parking opposite the hotel. Nicely decorated. Good shower in the bedroom. Great TV in lounge area. Tea and coffee supplied. Nice bed linen and clean towels provided. Clean oven and microwave Full sized fridge and freezer perfect for a longer stay. Huge lounge area, really comfy sofa with plenty of room for more than 2 people to sit and watch TV. Great value for money. Dog friendly. I left some personal belongings when I left and they very kindly posted them to me, for which I was very grateful. I would book this again for a short break.

TV remote didn't work for bedroom TV. Broken bedroom door handle, so we just didn't close the door fully. Wet floor in the kitchen galley it seemed to come through a hole in the laminate floor we wore slippers so we didn't get wet socks. It was quite noisy in the mornings around 6am, from movement in rooms above the bedroom, but this is a basement apartment so we took that into consideration

I've stayed in this hotel quite a few times and I always have a relaxing time the rooms are always fully equipped with coffee fridge kettle toaster TV fresh clean bedding and toiletrees tells and a peaceful area to get your head down for the night the Wi-Fi is always super super fast and I would always recommend and go back there myself I always like to find something to give some constructive criticism too and this will be no different so if there's one thing I would change and it's very very hard to find something to change I would upgrade all your TVs to Smart TVs if your internet is so fast it would handle them and it would just be a little perk

nothing I disliked

The lady who checked us in via telephone was very polite and direct with clear instructions on entering the hotel. The room was tidy and comfortable with all amenities for the kitchen you could need, also a TV & hairdryer. The shared toilets and showers were clean. Great price for what you get and only a 2 minute walk from the beach, peer and so many attractions. Also fantastic that they allow for dogs, we all had a wonderful night.

The parking was awful but thats to be expected in such an area. The stairs get fairly steep towards the top of the building and the door at the very top of the stairs opens out onto the stairs which was very awkward, we also needed to put a wedge in the window to keep it open.

Very good locations, only maybe a 10 minute walk from the sea front! On a nice quite street though so there wasn't too much noise or anything! The property was clean and sorted, with towels, bedding ect. Perfect for a nights stay over! Pet friendly as well but didn't smell like animals!

There was issues with cracks and such in the property, needs a bit of mantanance. One of the staff members that we spoke to was rather blunt and not particularly accommodating, nor did she try to be either, however there were no big issues at all.

The hotel was very good value for money, our apartments were very clean and had everything we needed for our stay. Rooms were very well presented Housekeeping was exceptional, clean bedding and towels everyday if required. Booking in was very simple, access codes given immediately on arrival. We loved that we could come.and go as we pleased as no curfew time at night. Thank you for making our stay a very pleasant one, my children and I had a great holiday. Will definitely book the Mayfair Hotel again.

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Bed was super comfy- the staff I interacted with were both pleasant and friendly. Other residents and patrons were nice; did have some noise from another room but walls thick enough that generally was not an issue (was not worth reporting, just put TV on and fine). Loved that pets are allowed as I got to meet some really cute dogs! Room with En Suite was small but perfectly formed and location is superb. For the price- honestly exceptional. No complaints at all.

There was no soap in the soap dispenser - easy fix as they provide shower stuff just used the body wash. There was some noise from other resident(s) but did hear staff mention they had already addressed this with them the next day. Window was open when I arrived which I didn't notice at first. Did also unfortunately catch the day they test their fire alarms- but not anyone's fault and just means they are working properly!

Staff were amazing, really down to earth and nice to talk to. Room was comfortable, toilets and shower were always clean too which was great for us as we had the shared facilities. Close to Wellington pier, and local corner shops. Comfortable sleep, easy door access, just what you need in a budget room.

The first room we were given did smell strongly of urine, but this was rectified quickly by Karen, she allocated us a better room which we really appreciated. Fridge could do with a clean on the outside, and bed frame was a bit fragile.

Period features plus location. Also they welcome dogs too which is lovely to see.

Shame the windows in the room didn’t open although I did not mention this so maybe they did and I just couldn’t work it. To be expected with a Victorian property but didn’t spoil our stay and room was cool enough so no need to request a fan. Wendy and the rest of the team were really responsive and friendly. Was a pleasure to stay and will keep in mind when visiting again.

It was a self contained basement apartment in a hotel close to the beach and pier. Very happy with the accommodation, lovely touches added like the towels and bath/shower gels displayed lovely. Tea/coffee supplied and toilet roll, also has cooking facilities and fridge. Has everything you need for a comfortable stay. The main bedroom was a little gem- very nicely done and makes you feel special. My kids and myself and our little dog were very happy and content and would easily return on another occasion.