The room was great: it was spacious and the bed was comfortable. We were there for 5 nights so having a spacious room was a bonus. We had tea and coffee making facilities, colour TV and good shower. WIFI was excellent. There was a nice view of hills from the window and the hotel was peaceful and quiet. The breakfasts were generous (Full English) and absolutely delicious. Staff were friendly and helpful. The hotel is clearly well managed. We appreciated the personal service we received. This is quite hard to find in other 'modern' hotels. The hotel is a pleasant 20 min walk to the centre of town where all the shops are.

Everything was perfect. One small thing I forgot to report: I recommend they put a shower curtain in the room because the floor got a little wet when we used the shower, but it wasn't a big deal.

Dinner was very good and at a reasonable price, we enjoyed our evening meals, breakfast was standard fare, cereal, yoghurt, fruit juice, toast and a full cooked breakfast that you could pick all or some items, set you up nicely for the day. The room had a comfortable bed and adequate toilet/shower facilities, there was tea and coffee making facilities but no wardrobe just a open stand with coat hangers. I thought the staff were open and friendly, gave good advice on places to visit, overall an enjoyable stay.

The only downside for us was with both of us having disabilities the stairs for the first part had no handrail so it was awkward as the stairs had a turn in the steps.

The hotel turned out to be the best we have ever stayed in. We were greeted when we arrived with help to carry our luggage to a very comfortable room, spotlessly clean with lovely en suite. The owner/manager was helpful and polite beyond belief. We had breakfast every day and superb evening meal every night, the food was delicious and you felt that nothing was too much trouble. Would totaly recommend this hotel and would happily go again, the Wye valley is a fabulous place to see.

Nothing

Attractive bedroom with spacious en-suite bathroom with toilet. Unexpected, but pleasantly so, chance for an evening meal at the B&B. Very good value. Excellent breakfast. Met other guests, very friendly. Just a short bus ride into Ross on Wye for those without own transport.

Only one drawback. The A40 road passes nearby, and it is very busy. Best to have a room the side away from the traffic. This does get less during the night.

Our room was spacious and the bed comfortable. There is a cosy bar and restaurant area which was very pleasant although there does seem to be larger dining room too. The dinner was excellent - a real chef and well worth the wait. Portions were generous and very tasty. Mushroom risotto recommended.

The room we had was also the fire exit so there was a rather bright green little emergency light which could keep you awake. Eye shades would be useful for this room.

An excellent, freshly prepared dinner. Above expectation. Our room had a lovely view across the river towards Ross on Wye. It was attractively decorated and bathroom well stocked with “lotions and potions”! Plenty of parking which is rare in Ross. We were delighted with our 2 night stay and would highly recommend. We thought the price very reasonable.

Nothing. All good

very friendly staff , always helpful , it’s 15 min walk into Ross so you can leave the car , nice welsh beer on site and breakfast and evening meal was red hot and tasty , the building is old but clean and tidy

me being 6’ tall , the one bed room I had at the top of the building , the shower ceiling Hight was a bit low for me , so if you are going alone and you are tall check out the other bedrooms on offer ,

Beautiful old building. plenty of car parking. Great location for exploring Ross on Wye

Being an older property there are many stairs and fire doors. essential for safety reasons but not always aesthetically pleasing and in keeping with the beautiful building. The owners have updated the bedrooms, bathrooms and main areas. The owners are very welcoming and ensure that your stay is wonderful and that you have all that you need. They are extremely friendly and attentive. The food is home cooked and excellent. Extensive menu for a small setting.

the service and support of staff very polite and helpful, breakfast was excellent - choice of continental full english - always happy to adapt orders. Dinner menu was compact but still offered something for everyone and excellent value for money as food amazing - always able to get a drink if you wanted one plenty of tea and coffee in room which was topped up daily and change of towels linen etc

Dinner was excellent with lots of choice all done very well, and the property were very kind in adding another diner to our party and changing the time. Breakfast was also excellent- we all enjoyed our full English breakfasts! They also went above and beyond when we realised that we had left some headphones there and they posted them to us when found- thank you so much!