We came for the location, it is in perfect position to start kayaking at Kerne Bridge. There is also a short 20min walk to Goodrich Castle. Staff were very friendly and helpful. Despite an issue with original room we booked, they sorted us out with a choice of alternatives. We were also greeted with a warm welcome at breakfast :) View from the room window was great, overlooking the Wye and in sight of the Castle. We had the Steak and the Salmon for dinner and it was excellent. Breakfast was also excellent, portion size was perfect.

Will maybe try the Chalet to avoid the noise from the bar and the road. Not a massive amount of noise but a little bit disturbing.

Views across the hills were beautiful. The pub is situated close to the River Wye ( although you can't see it in summer due to trees) I think you'd also have views of Goodrich Castle and Flanesford Priory at other times of the year. The pub building is quaint and tastefully decorated and the dining area nicely spaced out.The bedroom was also nicely decorated and furnished and clean. There was plenty of tea, coffee and biscuits. Beds were very comfortable and the bed linen clean and fresh. The shower was hot and powerful.The staff were helpful and friendly and I'd like to thank Mike for all his help. He is a font of knowledge about the local area and recent history and went above and beyond to find some information I was seeking.

Our room ( room 9) was over the kitchen so we had the loud air conditioning drone. However it did go off 9pm until breakfast next morning. The bathroom door latch didn't work so the door didn't shut properly. We were a bit disappointed with breakfast as we're not great fans of cooked breakfast and the choice of cereals was basic (didn't include muesli, granola or porridge) Also no orange juice one of the mornings. Other moans - poor TV reception ( unwatchable) Wi-fi and phone signal very poor or non existent.

We revisited this 4 years on for our wedding anniversary again and we love it just as much as the first time. The staff were lovely. They couldn't do enough for you and so friendly. The Inn itself is very clean through out and welcoming and also animal friendly. The chalets are very clean and comfortable. The only thing I'd suggest is that it would benefit from a mini fridge and blackout curtains (very bright in summer months) the TV signal isn't great but we didn't really watch TV. The breakfast is nice, service from the waiting/bar staff was outstanding. My only criticism is that it was very slow service from the kitchen staff. Both days we went down early and it was only us/very quiet but it did take 30-40mins for breakfast to come. The evening food was good. I just found that unless you are into burgers the menu is a little limited (for us anyway) it would be nice to see some traditional classics or specials. The cheesy chips and nachos were very nice to snack on. Drink selection is good and fair on price :) The Play Bus for children is amazing! Keeps them entertained and is only £2.50 for 1 hour. It's great that you can sit and enjoy a drink and chat whilst being reassured they are in sight, safe and having fun. Lots of outdoor benches to sit at when weather is good. Nearby I'd recommend: - walk down the river at symonds yat (very nice walk) they also do a boat trip - butterfly zoo, maze and mini golf - great if you have children and fun for adults too - king arthurs cave - Newbridge farm - great for children - Goodrich Castle - lovely to walk around and do have some activities on for children. Cheap if you hold a English heritage membership. - The Hen and Dot tea room/cafe - beautiful scenery and tasty treats, brunch and snacks. About 5 minute to walk from the Inn too. The stilton and walnut scone is lovely. Great selection of cakes.

There was nothing really that we didn't like my only comments if I were to be very picky would be... - mini fridge and blackout curtains for chalet. - some more traditional/special options for menu ad opposed to burgers - a little slow for breakfast to come out Other than that I cannot fault :) would happily stay again.

Accommodation was fine, just what we were expecting. Would have liked to know about the road closure, all the signs were saying business open as usual, not knowing where the hotel was compared to the road closure, we had a very disgruntled local saying we shouldn't be at the closure. The detour was not good for a small sports car.

The evening meal we were asked if we could change from 7pm to 6.30 as it was going to be busy. Well we arrived at 6.30 given a menu and served our drinks. There were about 8 other people in at the same time. At about 7 they took our order, we both ordered a starter and main although there was no chicken dishes or salads available. The starter arrived at 7.45. We then had another 45 minutes to wait for the mains, mine which was pasta which was cool. A couple walked out without having a meal. Another 3 people arrived after us, but all left before we had even received our mains. Apparently there was only one chef on.

What a wonderful inn, right in the Wye Valley. I liked that it was very close to walking paths, had an excellent pub, and the room was very comfortable. But what I loved most of all was the people who ran it — very welcoming, kind, and helpful, right from the start.

Great location for the Wye Valley & walking. The pub is very nice, plenty of seating in & outside. They have facilities for those stopping for coffee & cake. Rooms ok & comfortable. Plenty of parking. Nice breakfast & evening food. Pub shuts at reasonable time. So quiet at night. Jo was brilliant, lots of helpful info for places to go. Very enthusiastic, friendly & helpful.

No blackout curtains, so the room becomes bright at daybreak. Luckily we take sleep masks. It can be noisy if other guests aren't considerate. Which we had only on 1 night.

Everything all staff were welcoming friendly and so accommodating to ensure I had an enjoyable time . It was nice to be shown to a room instead of being given directions to locate it Meals superb and cooked to order and a very fast service . Room was lovely and clean and well attended to in all ways. Superb views across countryside . Hope to have another stay at this superb inn

large extractor fan or similar adjoining my bedroom outside wall noisy in room but I was out alot and and it was turned of during night but this cannot be changed as essential part of equipment

gorgeous venue. really nicely decorated, clean and friendly. staff were nice and friendly but perhaps a few lacked a teeny bit of professionalism (maybe it’s because we’ve spent years in hospitality and we’re a bit picky - but in all due respect they were all friendly). the room (chalet) was a basic but clean and tidy and had everything we needed for a pleasant stay. we’d absolutely return!!!

food prices were a bit high for what we actually got. mushroom stroganoff lacked the main ingredient of mushrooms and had more onions than a French onion soup. bread with starter was stale and butter frozen solid. no salmon but had Hake substitute which for £20 I thought was quite pricey. Everything was nice but didn’t reflect the cost. we spent just over £70 on food for the two of us and came out feeling a little disappointed. such a lavish establishment with what seems average food and higher end prices, breakfast however was lovely.

The staff are fabulous and helpful ,except one

The guy that was behind the bar and serving meals on sunday dinnertime who simply seemed that he didn't want to be there , we waited a long while to be served and had to remind him to serve dessert [the ice cream had started to melt] Breakfast was good but personally i didnt like the bacon cooked on a skillet and 3 out of 5 poached eggs were hard. For us both the mattresses were too soft.

The Staff were extremely efficient totally professional and friendly. Our room was comfortable very clean and the bed was awesome.

The room was a little sparse, it would have benefited from a little decoration pictures on the walls etc. Also useful would be a couple of water glasses. Although the main room was comfortably warm the radiator in the bathroom did not work. The bathroom window would benefit from a blind rather than a net curtain at an unfrosted window. The bedroom only had one curtain at the window not two.