Firs Hotel

The room was clean and spacious and there was plenty of choice for breakfast. A glass of orange juice on arrival was brought up to the room as requested as I don't drink tea or coffee. Book in room very informative as I needed to also book a taxi upon leaving, staff were very pleasant too.

I didn't realise there was no bar so went into Hitchin for soft drinks to have in the room. Would have like to be able to have ice available as it was quite a hot day.

Lovely old style hotel, no razz matazz, very pleasant & cosy room with everything we needed. Staff were so helpful, made sure we were happy despite the rather gloomy weather. Breakfast was quite sufficient. We wish them well & will stay there next time we visit our Granddaughter in Hitchin.

What’s not to like ? 😊.

Whilst a little dated the Firs provided a pleasant stay. It’s easily found and provides free parking behind the property. My room was spotlessly clean and the bed extremely comfortable. The included English breakfast was great and all the staff that I met were friendly. I’d not hesitate staying again if I find myself returning to Hitchin.

Its location was good for what we were in the area for. People were nice and friendly. The decor is quite dated but that gives it a vintage vibe which I liked. Good value for money.

Could have done with some water in the room. Apart from that nothing.

The room was a bit small but all the required facilities were included. Breakfast was excellent and served by very friendly and efficient staff. The whole place was spotless and we had no complaints about anything. It wasn't The Ritz but it doesn't set out to be. It was exactly what we wanted, a comfortable night and friendly staff with a good breakfast.

We think the staff did more than was expected and we have no complaints at all

Room was a good size. Tea facilities in room. Parking. Good location with petrol garage next door. Very good staff. It was all very good for price. Everything was very good really.

The only thing I’d mention was the pillows. Slightly harder than my liking.

Very easy check-in. Clean and quiet room at back of property away from the road. Not huge but perfect for a one-night stay (barely there 12 hours).

The plug in the hand basin did not work which for two contact lenses wearers was a pain!

Very nice hotel. Easy to find. Room was clean and comfortable. Staff were very nice and friendly. Breakfast was very good. It was easy to find and parking at the back of the hotel was great. Would definitely stay again

Can't think of anything

The staff were friendly and approachable, there was plenty of parking available. I had a room at the rear of the hotel which was very quiet, peaceful and warm.

Having breakfast on my own was boring, they deserve more guests which would provide an atmosphere 😁

The hotel was lovely and warm. The room was also warm and very clean. The location was good for us as we were going to a function in the town centre, about 15 mins walk away. Lovely breakfast and very helpful staff. No complaints at all!

Can't think of anything!