Excellent reception and welcome, with good knowledge of the surrounding area. The apartment was set out to a high standard, and well equipped with everything needed for in-house catering and a comfy stay. There are three supermarkets nearby, with Waitrose being on the way from Grosvenor Street underground! Also, there are plenty of places to eat, off the main road, towards Earls Court area. The bed was comfy, as was the sofa, and there was plenty of lighting. Whilst we were below ground in a basement apartment, it was possible to see people on the street and the sky. Staff, including the facilities person in the basement, were excellent and were able to provide advice and assistance.

On entry, the apartment was extremely cold, and it took most of the evening and night to warm up. This may be in part be due to the apartment being in the basement, although by the second day it had warmed up. The tiled floor is very attractive, although very cold on bare feet, say for night-time visits. The bathroom was exceptionally cold and remained so for the four-day stay. There are two high up single-glazed windows in the bathroom, which face an entry, and some sort of foam and secondary glazing could have been used to retain the heat.

Superb location in a safe neighbourhood. Few minutes walk to Gloucester Station and Waitrose supermarket. A huge Sainsbury supermarket was just across the road. The apartment had everything you need for a comfortable stay and I was surprised that even dish washing liquid and washing sponge were provided for the odd pieces to was although there was a dish washing machine. Housekeeping was good. Place was clean especially the toilet. Bed and pillows were comfortable. Access to the apartment block was through a digital lock so it was secure. The concierge was extremely helpful and I was pleasantly surprised to have my apartment upgraded.

Would be perfect if bedroom slippers were provided.

The location and proximity to London Underground was great. The apartment was clean with good facilities available to the apartment The property was quiet also .

The apartment servicing is every two days and seemed a little inconsistent to us, the last schedule day of service was clearly a rush job for example, where towels and toiletries were not properly replenished That said, it was not terrible, and rectified quickly, just an area of improvement for the property to to keep building on.

The location is about 5 minutes from Gloucester Road station, which was very manageable even with a toddler. Waitrose and Sainsbury within walking distance. Major sites of interest (e.g. museums) is about 15 minutes walk away. I liked that the apartment had the essentials that you'd need to stay in an apartment. There was soap, dishwashing sponge, dishwashing soap, laundry pods and I never knew how crucial it is to have a washer/ dryer machine for a trip with a toddler until this trip. Additional towels can be requested and the room is cleaned on alternate days. Staff were all polite and professional. We stayed 1 full week across 2 bookings and it was a really comfortable stay. You do need to climb stairs for the second floor unit (where we stayed but it's a short flight) and the staff on-site assisted with the luggage.

If I had to nitpick, neighbours walking up and down the stairs can be heard but honestly that's just being fussy since they are not making a din all day.

Location is superb. Kensington is a beautiful neighbourhood and there is about 20min walk to Harrods, 10min walk to the Natural history museum and 2-3minute walk to the Underground at Gloucester Road. This was the second time staying at Ashburn Court Apartments. This time we got an upgrade from studio to a nice a big apartment. It was very clean (as before as well). It was a bit worn and soon it is time for some restorations. The staff was very friendly and helping. We were received with a smile and were also able to keep our luggage after checkout until our flight at the facility. - We recommend.

Great room, comfortable and spacious, value for money Friendly staff - really was 24 hour help

No where to hang clothes/dryer was not working so well Some towels were not washed properly/stained Sofa was a little bit big - taking up space in the room, could have done with a smaller one

Close to Sainsbury’s and Waitrose supermarket. Close to underground station and after a big day of sightseeing, the walk from the underground was short so easy to get back and relax. Also enjoyed restaurants in local area. Staff very friendly and helpful.

Not a great range of cooking utensils but managed to have ready made meals from Waitrose so not a big issue.

It was a very comfortable 6 night stay for me and my husband and 4 kids. We were in a 3 bedroom apartment. Clean and new with washer dryer and dishwasher. Rooms were a good size. And ac available.

Bed rooms didn't have locks so no privacy. The bathrooms inside the bedroom were small but the one in the hall was a good size with a bathtub. Cleaning was 3 times a week not daily.

they are serviced apartments NO IN HOUSE DINING but fantastic as a personal base

the kitchen was a bit too small and choked

great location. close to tube station, museums, groceries, restaurants