The location is excellent for a tourist. It is between Thames and Westminster Cathedral (Buckingham Palace is also nearby). There are many cafes and pubs close to the hotel. The services (water, cleanness, wifi) are good. The stuff is friendly. Individual rooms are very tight; a great possibility to live like Harry Potter in the cupboard under the stairs.

The individual rooms are located near the lift and have L-form with narrow passages. It feels really tight because of the L-form. The mini-table, the shower, even the sink: everything is small and tight. I suggest the double room which has a normal form and a big bed, and the price is almost the same.

Small but spotless rooms no air con but had a fan , lovely staff & comfy bed also has a lift . Although no breakfast provided there’s plenty of places to eat not far away & a large Sainsbury’s around five minutes walk away & a Witherspoons within walking distance . Best thing about this hotel is the Number 24 bus from across the road which takes you to central areas of London Big Ben , Houses of Parliament Piccadilly , Trafalgar Square plus many other places & getting back was easy as the no 24 bus ( if caught on the opposite side of the road ) when out drops you off straight outside the hotel . We only used the Underground once . Good value for money at this hotel & will return .

Can’t really complain about anything , had an enjoyable stay.

Near Pimlico and Victoria stations (about 8 minutes by walking), which is great if you come from the airport. A few cafes, markets and restaurants around. The room has a few ammenities (kettle, mug, tea bags, biscuits etc.). Arrived two hours earlier, but the staff managed to make the room so I didn't have to wait long to check-in.

The room is so cramped you can barely open your luggage and pack/unpack your belongings. The mattress seemed old, I could feel the springs in the middle. Sink is tiny, had to be careful no to wet the floor whilst the tap was open. The room can get too warm, even in the winter, and the windows are locked, so you know why threre is a fan in the room. Allergy sufferers - carpet flooring. Stayed at the 3rd floor. I'd recommend for shorts stays.

The staff was extremely friendly and helpful. The room offered coffee, tea, and chocolate with cookies. We have got a free lollipop 🍭 at the reception. Cleaning every day with clean towels. The location was perfect. You can walk or ride the big red bus right from the doors of the hotel!! After a very bad experience with Airbnb, we booked the hotel, and after few minutes we arrived at something very nice and clean exactly like the pictures.

The little minus was the room was next to the toilets so in the early morning you could hear walking around your doors.

I HAD STAYED IN THIS TYPE OF HOTELS BEFORE, THEY ARE ACTUALLY NICE AND CONVENIENTLY LOCATED SO I REQUESTED A ROOM THAT IS NOT IN THE BASEMENT WHICH I DO NOT CARE FOR TOO MUCH AND I STAYED ON THE FIRST FLOOR WHICH I LIKED. GOOD VIEW, DECENT. NOW THE RECEPTIONIST IS THE BEST OUT OF EVERYONE, KIND CLASSY SOUTH KOREAN LADY

THAT MY ROOM WAS NOT READY AT 2:30 CHECK IN WAS AT 2:00 AND THE ACCESS TO THE ROOM WAS A LITTLE CONFUSING AT FIRST I DONT LIKE THE CLEANER SCENT THEY USE TO MUCH.

The maids ensured my room was immaculate on a daily basis and the receptionist was very friendly and also extremely helpful..

Bahareh was very friendly and helpful, room service was also very fast, food can be ordered through the QR CODE available in the room and it is delivered in a very short time, services are available in the area such as restaurants and the train station.

I liked the place. Clean, cosy, warm and quiet. Comfortable beds. Good size room and nice bathroom. We had a problem with a shower head - repaired instantly. Very nice staff and great location. Close to perfect Italian bakery/cafe with great fresh breakfasts and very close to main attractions of the city. Local shops like Tesco and Waitrose just a few steps away. We had a lovely time there.

Reception staff are lovely, really friendly and kind. The location is great!

The beds are very soft. I normally sleep anywhere but they were slightly uncomfortable. I would say the only thing with the rooms is they could do with a little updating but wouldn’t put me off staying again

Very clean Tea and coffee available Comfortable bed and pillows Lovely, friendly and helpful staff

Nothing? Rooms were small, windows were with no view but this was expected for the price, and didn’t matter to us since we just wanted to use the room to sleep and shower, before spending the day out.

The location is perfect if you want to be near Victoria Station. Plenty of restaurants, coffee and shops around. The personnel was really nice, the room perfectly clean and confortable. I recommend it !

Some TV channels were encrypted (I don't know why, I don't live there) so I couldn't watch my favorite show, but it wasn't important at all.