The room was spacious and the staff were very polite, friendly and helpful. Breakfast was cooked well and the produce was delicious and of good quality. We ate dinner at the Inn also. The food was good but a little pricey for what it was.

The bed mattress was uncomfortable and the room was incredibly hot. (There was a locked cupboard in the room that housed the boiler for the accommodation block that our room was in. It was belching out heat.) The manager provided us with a small AC unit which helped to cool the room down. The room also needs blackout curtains. The wooden window blinds let (a lot of) daylight in from around 4am onwards. Finally the outside steps to the accommodation which led to our room and one other room were littered with cigarette ends from previous occupants. The steps didn't appear to have been swept recently.

The service was very good ,rooms were clean and spacious,the beer garden was a lovely sun trap .

The room was great but the bed creaked everytime one of us moved which wasn't great for sleep ,one of the windows was painted shut .breakfast was nice but it would of been nice to have some gentle music in the background as it was quiet like a waiting room and the option to go into the garden to have it would of been lovely as it was scorching when we were there .

Breakfast was excellent, location good. Room was nice and had an excellent shower. The bed wascomfortable. Staff was first class ,Annette was first to welcome us and nothing was to much trouble, she made the place tick as always on site. All other staff were also friendly. First class food and comfortable atmosphere.

First impression could of been better with a lick of paint and a gloss superdec applied to windows. Stair carpet edge would benefit with a strip to cover the wear. Kitchen door could do with a lick of paint and a push strip applied to avoid hand Mark's. Just minor areas of improvement to show off an otherwise excellent business.

Clean room, comfortable bed. Nice shower. Evening meal was very good. Cromer crab and superb pork chops. Butterscotch bread and butter pudding for dessert. Breakfast was pleasant. Not large but when you consider the base b&b price it was good. Friendly staff and efficient. For the price we paid for room, very good value indeed. Will use again if in the area.

The price of drinks was high. This bumped the meal cost. There are several other pubs in the vicinity and drinks aren’t as much as here.

Comfortable stay with friendly, efficient service and good breakfast. Room was tidy and airy with a very good shower and warm, comfortable bed. Plenty of room for clothes to hang and store. Resident's entrance at side of building. No noise from bar/restaurant. Had a celebratory dinner on last evening, which was expensive, but very enjoyable.

Small area for parking (3 cars) through alley at side of hotel, which was difficult to see if full, as approached. Parking on road available, although not always clear which angle the car should be parked at, and sometimes stuck out into road.

Breakfast (incl in rate) good. Bar food for lunch good. Dinner very nice. Single room nice, comfortable good bathroom. Staff friendly, helpful.

WiFi poor. Weak signal most places on property. Easy and inexpensive to put in some repeaters around the property!! Dining room nice. Bar table area not well laid out , furnished or decorated. Could be made more comfortable, better furnished - some easy chairs not just tables for example - more welcoming. Lighting too harsh in the evening in that area.

Good sized beds which were nice and comfy. The young man who served us our beautifully cooked breakfast-he was so pleasant and efficient-had such a nice way about him-really understood the meaning of service-big thanks to him for making our stay so pleasant.

When we last stayed here we were in the quieter annex. This time in rooms 2&3 at the front of the hotel. We thought it would be a sleepy village at night-not so…. from 0430 onwards there is a constant passing of cars through, so if you are not a heavy sleeper this may be an issue. And a delivery at 6ish was very noisy.

The room was in an annex at the rear of the property, so there was hardly any road noise. It was spotless and the bed was very comfortable. The property is situated in the heart of Long Melford, a very attractive village with lots of independent shops and two large and excellent antique centres.

Nothing I can think of!

The staff were very good. The room was spacious. There was plenty of hot water and good shower instructions. It was very clean. The restaurant was nice and the food was very good.

The mattress was very uncomfortable. These are personal choice but we could feel the metal springs sticking in us in Room 2. Really needs an upgrade or a mattress topper.

The room was a large double so very spacious and plenty of wardrobe and drawer space. The room was very clean, and so was the en-suite. Breakfast had plenty of choice and dinner was so delicious we ate there every night of our stay !!

There was nothing we didn't like about this charming Inn.