Lovely big room, comfy bed, windows that opened, what a bonus! Shower a bit dated

The state of the carpet on the out stairs and landing is disgusting, and probably a trip hazard. It’s an extremely old and lovely building which also doesn’t help. I appreciate that it leads from the outdoors, but the sagging, very dirty and aging carpet lets down an otherwise very pleasant experience.I’m sure it could be smartened up with something cleaner, safer and more weatherproof at a relatively minimal price if costs are an issue.

I stayed here with my bridal party the night before my wedding and I can’t say enough how generous and accommodating the staff were, which made the morning of the wedding so enjoyable - they opened the premises early to allow our hair and makeup team to arrive and allowed us to use one of their function rooms in the morning to get our hair and makeup done together and to eat breakfast! We also ate here the night before and the food was lovely! Would definitely stay here again and recommend anyone looking for accommodation in the heart of Abergavenny to stay here!

The staff are extremely welcoming and accommodating, very patient and available for anything you need. The breakfast in the morning was amazing, with lots of options and comes very quickly once sat down. Their system to take your order the night before and what time you want the breakfast works very well. I did not have dinner there but if the breakfast is anything to go by I'm sure it is amazing. The bar area is very nice, giving a very cosy and comfortable feel. Locals also like to go to the bar and they have some live music on certain nights. Overall we had a lovely time!

N/A

I can't speak highly enough of the staff - doing this trip solo I felt really well looked after, respected, amd very safe. I loved the quirkiness and character of the hotel, it felt like a really unique place to stay, and the room and bathroom were exceptional. Great food too - after a day up in the mountains it was great to be able to come back to the hotel and have everything you needed right there.

Not an issue for me personally but there is a lively bar downstairs and you will hear chatter until about midnight so very early/light sleepers might want to bear that in mind.

The warm welcome! The staff were very friendly, helpful and did everything to make the stay a pleasure. Their help with transport and other advice such as restaurants and shops was most welcome. A personal touch. The bar and evening live music set we sat in on had a lovely atmosphere. It is authentic. The hotel itself is a gem. The modernisation is sympathetic to the historic oak timber structure. Full of character. The food and dining facilities are of a high standard. We enjoyed a fabulous Sunday lunch. The fish course was delicious, outstanding. Table booking is recommended, it is very popular locally. Breakfast is not to be missed. One of the best I have had in recent times. The location is spot on. The hotel is dog friendly. Popular with locals as a place to meet. The Kings Arms offers extremely good value for money. Much recommended. Just to mention, if taxis is required, be sure to book in advance by phone, particularly on Sundays. The hotel staff were excellent in giving this top tip and supplying details in advance for us.

Everything was ideal. Nothing needs attention.

From start to finish the staff were welcoming, friendly and professional. The hotel and bar areas were all exceptionally clean and tidy and our room was spacious and very comfortable with a great view. We were booked in for 3 nights b&b and the breakfast was delicious every morning. The bar areas are comfortable as are the dining areas. The square outside the hotel is popular with locals and visitors and made for a good atmosphere. The Kings Arms is really well situated at the edge of the town centre with Linda Vista Gardens and the Meadow and castle to one side and the town centre on the other. We would highly recommend a stay here.

We liked everything about our stay. The only problem we could see would be for anyone unsteady on their feet as the floor is uneven in places due to the age and character of the building.

Breakfast was great, staff were amazing! Check in/out was well organised, I felt welcome and safe at all times. Room was very clean and comfortable. Location is central and close to everything you need. Overall I was super happy with it and will definitely stay again.

This was not an issue for me, but it could be for others, so I’ll mention it. It is a pub hotel, so be mindful of staying here if you’re planning on going to bed early or need somewhere quiet. It gets VERY noisy in the evenings, especially on weekends. Ear plugs are provided but it was so noisy they didn’t work.

Quirky characterful property. Excellent staff. Sumptuous bed and bedding. Tv and Wi-Fi in room. Kettle and choice of tea and coffee, or hot choc. Staff upgraded me to quieter bedroom on Boxing Day.

My decision to check in on Boxing Day night meant it was noisy (pub on ground floor, then car alarm and morning street sweeper!) but it is a wonderful hotel with excellent staff in a great location.

The room was very comfy and had some lovely little touches like a bottles of water and a cafetiére. The décor was beautiful. Breakfast options were great, we tried the cooked breakfast and poached eggs on toast and both were very tasty and well presented. The location of the hotel was fantastic. We were able to park across the road for a small cost per day. We couldn't fault the staff at all, they were friendly, helpful and generally lovely people. They definitely made our stay all the more pleasant.

There wasn't anything we disliked, it was all very positive. We would definitely stay there again and we've already recommended it to our friends.

I liked that it was an old building and the room had character. It was well heated and the bed was comfortable. I liked the bottle of water provided especially as the room did get a bit too hot before I changed the temperature setting on the heating. The room was sunny, east facing and had an interesting view out to the front area of the hotel. The staff were very helpful. The breakfast was tasty and the dining area a pleasant place to sit.

The TV screen was a little on the small side and reading the menu from a distance was difficult. A full length mirror would have been useful.