Everything

No

Proximity of airport

Happy hour prices only on certain items.

What I love about this hotel is, it is just accross the airport. We got a little problem with our flight and we were looking for a hotel to spend a day or two. Good thing that we got a room right away in Brittania. I was not expecting that much because we just want a place to stay but the room was clean and the bed was really comfortable that we slept like a baby. The bathroom was clean also which is very important for us. The style of the hotel is maybe a little outdated but it was a good value for money and the comfort and location was superb. The check-in was very quick and the staff was all smiles and was quick to accommodate us on the first day. Will definitely come back to Brittania for a staycation. Thank you.

There was just one time when we had a problem with our keycard and we had to go to the reception and no one was there. We rang the bell so many times but no one responded. It took about 10 minutes of waiting until the staff came back and solved our issue with the keycard. I hope next time when a staff needs to leave her station, I hope someone will replace her temporarily at the reception. As long as there‘s a staff at the reception. Thank you.

The night porters on shift were friendly and chatty and had a laugh with us when we returned from the event. Answered questions in regards to breakfast. My friend who stayed with me had allergies so they had a look for milk for her too. Rooms are surprisingly quiet, I thought there might be noise with the location but was spot on. Decent size rooms Pleasantly surprised to have an extra bed in the room as we had to book a double room last minute, which meant I could sleep separately. Arrived early and the room was ready which helped us loads with rushing for an event, we travelled 200 miles so had to leave early incase of traffic

This hotel was ideal for flight stopovers…it is 5 min walk max, just across the car park from the airport doors…it was clean, friendly, very reasonably priced…and the bar food served till 10pm was grand, we had scampi and chips and salad and it was very nice. There was a restaurant but we only went in the bar…seating in the bar was comfy and atmosphere relaxed. Absolutely recommend for flight in and out of Newcastle, or indeed a visit to the city as you are straight onto the metro into the city centre (about 20 mins or so journey) …

Nothing really given the price that you could have quibbled about….

Improved massively since my last stay a few years ago, excellent location just a few minutes walk from the airport terminal, nice and clean, great value for money, loved the fact there are special packages so you can also leave your car there if you're flying somewhere (small daily charge).

The facilities inside the hotel aren't fantastic - the bar is okay; didn't have breakfast so can't comment, and there are no vending machines, BUT it is literally right next door to the airport garage which has a Costa and a Greggs and a service station if you need any last minute bits and pieces. There are also more coffee shops in the airport arrivals/departures area, depending on the time of day.

The airport is a short walk from the hotel and as we had an early flight it was very convenient

The hotel needs some investment. While the room was clean it could do with a little money spending on it. The edging to the mirror in the bathroom was worn and the plug provided didn't fit the wash basin. The light bulb adjacent to the bed was flickering. I think the room rate is too high and that the price charged reflects the location next to the airport rather than the standard of the hotel

Being the hotel brand it is I was expecting a bit of a nightmare, but in all honesty it did exactly what I needed for an airport hotel, cheap as chips and comfy, checked in and paid by card then had to pay for car parking cash only which was pretty mad but I had it to pay so no dramas.

Nothing really you get what you get for an airport hotel cheap and cheerfull I have stayed on far worse and paid far more.

When you book a Britannia, you know exactly what you are getting, and this was one of the better ones. I use them a lot at airports, and this one is directly next to the airport, so very handy. No shuttle bus or taxi needed! There were roadworks on our journey to the hotel, so we arrived late, but the staff were able to knock up a very acceptable gammon, e, and chips!

The car park, as at many Britannias isn't big enough, and was overflowing. We parked on the airport in the end, but obviously it costs rather more!

The flexibility of the hotel in rearranging my booking due to the flooding in Auckland. Booking.com started to help then said I would have to pay, the hotel were kind to me and moved the booking due to the airport closure and cancelled flights. Hotel was just what I needed. Thankyou to Natalie for rearranging the booking and Leanne for the early check-in allowing me to crash after flying for 24hrs. I will definitely use this hotel again.

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