The staff were amazing the minute we walked in. The reception was very chique and welcoming. Loved the fact that the restaurant was right next door, the food there was outstanding. Well worth the stay, the room was very clean, shower was over a bath but great pressure, blackout curtains were on point Location was perfect for getting to the centre, Taxi was only about £10, we managed to use the bus services no bother, they were very frequent and only around £1.80-£2.00 for a single to the centre. We stayed Fri - Sun and would definitely stay again.

There was absolutely nothing to complain about.

The room was absolutely fine - clean and spacious.

The receptionist was poor - she mixed up our room and only activated our room card for 1 night instead of the 2 nights we were booked in for. She also turned up for work at 3.15pm when they claim that clients could book in from 3.00pm. When we returned at 3.10 pm our room had not been serviced and when we complained we overheard the senior cleaner saying to her colleague that she would clean our room last !! We obviously complained to reception and told them that this was disgraceful and we wanted it to be reported to the manager.

Lovely hotel with carparking. A very beautiful reception and lovely welcoming staff. The room was amazing. The bed was huge ( only seen that size in America). It was so comfy we almost missed the check out time. The room had the most amazing headboard, a good hairdryer, tv, alarm clock, and kettle with tea and coffee. The bathroom was modern, immaculate, and the shower Full power hot and strong. Overall, it felt like it was worth the money. It wasn't the cheapest around, but the location was perfect for a university drop off.

Nothing

Lovely return to the hotel.. Beautiful king size bed, very comfortable Great location and very very polite and helpful staff Great parking so close to city centre. Fantastic value Highly recommend

Nothing

Lovely staff, stayed for 2 nights and was cleaned in between without being asked. Indian restraint was lovely. Furnishings were all up to date and comfortable. Location slightly out of city centre but with a 20 minute down hill walk was in centre of Newcastle. Plenty of public transport outside if you don’t want to walk. Great value for money. Free parking.

Needs more plug sockets in the room only 2 available at the mirror would bring an extension cable if u want more or next to bed. We were in room 106 this may be different in other rooms.

Always enjoy my stay here, I come up from Luton, when I can get hold of a Newcastle United ticket, love the toon, staff always friendly with great parking as well,as a old man probably takes me 25 mins to walk to town or Newcastle ground, but younger people could probably do it in 15 mins

Only thing I wish is being able to get into the room earlier travelling from Luton and being of elder years would be nice to have a little kip before the game 250 miles for me 😭😭 but apart from that I like this place a lot

All the rooms have comfortable king beds. The staff are very responsive and make sure to address any issues very quickly.

The stand in showers are very narrow and some of the amenities are in disrepair (the wallpaper was peeling off in our room and the temperature control on the shower was broken ; one room we were assigned had a broken bed.) I would recommend avoiding the breakfast as we found it inordinately expensive, but it is a convenient amenity. However, as indicated above, the staff were quick to fix any material issues.

Located on the edge of the city centre this hotel is adjacent to an Indian restaurant some twenty / thirty-minute walk from the centre of the action in the wonderful city of Newcastle. The welcome was wonderful, efficient, and welcoming. The hotel is really a restaurant with rooms, the bedrooms are spacious, well-decorated, and maintained benefiting from a large modern TV and speedy Wi-Fi. The bathroom was also spacious, spotlessly clean, and well-maintained.

I experienced an issue with King Bed which was just two single beds zipped together which has a broken leg and the

Nice large very clean room and large bed at a reasonable price

Forcing us to share a single entry card between 2 adults is just lazy and inconsiderate. One of us had to wait an hour to be let into the room because the other had the card. Several other small annoyances like the shower being too hot, no maps of the city, smokers outside the room. But the nice size of the room is really driving our positive rating.

Good walking location for GNR start Room was lovely and big, with lovely shower. Very clean and bed was super comfy

Location wasn't great at night time for walking around and back from city. I had a lovely room but it was at the front of the building so quite noisy from the road. Also I had room 201 which was next to stairs and the door to the stairs slams very loudly, so quite noisy in the room late into evening