Everything about this hotel was excellent the rooms were tastefully decorated, exceptionally clean and the beds were extremely comfortable. Breakfast was very tasty and plentiful and the location was brilliant plus the added bonus of a parking space. We came to Pickering to say goodbye to a dear friend and the funeral wake was held at the hotel and catered by Jill the owner and the food was delicious and especially the lemon drizzle cake. We would come and stay here again in a heart beat every one was so welcoming and friendly thank you so much .

There was nothing we didn’t like

The gem of the Black Swan is the owner/manager who is passionate about her business and makes the guests all feel that they matter. The room was very clean and comfortable, the hospitality tray was generous with plenty of quality tea, coffee and hot chocolate and biscuits and there were toiletries provided in the bathroom. the quality of bedding and cushions etc was excellent. The breakfast was lovely...excellent quality and generous...there was no sense of having to pick between various options, we could have all and everything that we wanted. The location was perfect for us.

I feel mean saying that the price was on the high side...we changed our choice of accommodation at the last minute and we were staying on a Saturday in August...so of course we were not going to get a bargain...and the hotel needs to make a profit and we really liked the owner and loved her whole attitude and generosity...but I have never paid that much for B&B before...so I am conflicted but, if you are reading this, don't be put off...book in advance and not on a Saturday in high season and you may feel you have excellent value for money!!!

We booked a.superior room which was.lovely and comfortable very spacious and although on the main road it's a quiet road and was very peaceful .It was a bit of a trek to the room up and down stairs round landings but definitely all worth it when you get there. The staff were all great and couldnt do enough for you. The girls waiting on the tables in the evening were brilliant I dont think you could ask for better Had a very nice breakfast .all food was of a good quality piping hot and tasty and.olenty we didnt need to eat again until late afternoon. We would definitely stay here again it was just what we needed for a quiet little get away

The food in the pub was very nice but quite a small.menu and not many options. Although some of that is down to personal choice. What we did have was delicious the steak almost melted in your mouth and whilst not cheap you get what you pay for in terms of.quality. we.maybe.would have liked mushrooms or something with the steak rather than just the garnish but as said when we had was fabulous. My oh had a dessert the sticky toffee pudding not something I choose but I had a taste and it was.lovely.

The location is absolutely perfect - within the town centre opposite the church - you couldn't ask for a better location. The standard of the decoration and fittings is very good, the carpets are lovely and soft to walk on and the standard of cleanliness is also excellent. Whilst the physical fabric is extremely good, the staff make the Black Swan exceptional. I was welcomed very warmly, registration was very quick and smooth, the bar staff are very friendly and the chef's scrambled eggs are to die for. I would highly recommend the Black Swan.

There was nothing about the Black Swan that I didn't not like.

Our early arrival of 1pm was greeted by Gill who explained that although the check in time was 4pm we would be welcomed by 3pm. After a lunch and a stroll around in a place we've been visiting since 1963 we were shown to an excellent room (3) which looked newly decorated with plenty of storage, well stocked tea/coffee etc facilities and a bathroom (with bath) and toiletries supplied. We both slept well in the comfortable double bed. Dinner on both evening was taken in the dining room at 6pm with a menu offering reduced portions if required. After an excellent 2 course meal on the first night we chose the reduced portions on the second night and included a starter. Breakfasts were taken early with a menu offering both full English and continental, including porridge much to my wife's delight. During our stay we were served by six different staff, all very professional and friendly, and when time permitted all were happy to chat. Since the first Covid lockdown in March 2020 we've spent more time in Pickering than usual, often calling in at the Black Swan for a drink. This was our first overnight stay here and we'll be happy to stay again on our next visit to Pickering. The position of the hotel is central to the Pickering shopping area, the North Yorkshire Moors Steam railway, the Kirk theatre and the North Yorkshire Moors.

Nothing.

The hotel was extremely comfortable, clean and the staff all friendly and accommodating. The Breakfast was amazing, all locally sourced ingredients for a delicious cooked breakfast! Our evening meal was superb, beautifully presented and extremely tasty. Our room was comfortable and spotlessly clean. Location perfect for exploring Pickering, and beyond, thanks to the railway, we didn’t use our car for two days! Bonus 🤩

Superb location with secure free parking. In the Heart of the town. But very quiet at night for sleeping. Has been recently updated to a high standard. If you enjoy something a little bit more. Then this ticks the box. Friendly staff. Good choice of Bar drinks. Very nice rooms, with high-quality products. Very comfortable. Had evening meal which was to an excellent standard. Also was the breakfast. Looking at booking another stay.

The room was clean, warm and comfortable and we both slept well in a comfortable bed. Breakfast was great with generous portions of well cooked food. Dinner was excellent.

There was no welcome pack in the room so no info on attractions in the area. There was a selection of toiletries but no hand soap. Breakfast service was strange in that cereals and juices had to be ordered, not readily avaialble as in most places we've stayed.

Breakfast was fantastic. Staff were very polite and helpful and location was perfect right at the centre of town.

Only a minor thing - the shower head was a bit low for me and I couldn't adjust it higher. I know there was a moveable attachment I could use as well but it would've been nice if the main shower head was a bit higher. Very minor niggle though.

i dont normally give ten out of ten as nothing is perfect in life but on this occasion i have made an exception as this was as near perfect as you can get. The staff were very polite attentive made me feel like i was important food excellent their own beer on tap room with shower just what i wanted brilliant

nothing cannot fault